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Mail Server Emergency Maintenence for Windows

Dear Clients,

This is to inform you that the Mail server for the hosting accounts at the Windows server will be unavailable for an EMERGENCY MAINTENANCE at the data center's IP networks. Given below are the details of the event.

  • Date: Tuesday, December 15, 2009 (Tuesday)
  • Start time (IST): 03:30 PM
  • End time (IST): 04:30 PM
  • Services affected: Public Network (Mail Server will not Available in this period)
  • Duration: 1 hour

The issue that will be attended during this period:

Our data center Engineers have identified a hardware issue in an aggregate switch which provides connectivity for our server. To prevent an unplanned outage resulting in significant downtime, the Engineers will be replacing the upstream front end aggregate switch during a scheduled maintenance window. During this maintenance, customer servers will not be reachable on the public network. While the maintenance window is set for 1 hour, we expect no longer than 15-20 minutes of downtime.

We regret this short notice but if you have any problems after this time frame with regard to connectivity, or if you have any questions regarding the maintenance at any point, please open a new ticket at referencing this announcement or mail us at

Posted on: Monday, 14th December 2009 12:42 PM