Helpdesk@TechnoDG.com :: Latest Announcements Feeds

Happy New Year 2021 : Holiday Notice

info@technodg.com (TechnoDG) — Thu, 31 Dec 2020 18:00:00 +0530

Dear Clients,

All the members of team TechnoDG wish you and your family a very Happy New Year 2021.

Please note, on this occasion our office shall remain fully closed on Friday, 1st January 2021. Our online support, development and marketing activities shall be fully operational from Saturday, 2nd January 2021 onwards only.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

+91 97332 33000
+91 97339 33000
+91 99335 51000

Happy New Year & Season's Greetings

Merry Christmas 2020 : Holiday Notice

info@technodg.com (TechnoDG) — Thu, 24 Dec 2020 15:40:00 +0530

Dear Clients,

All the members of team TechnoDG wish you and your family a very Happy Christmas.

Please note, on the occasion of Christmas our office shall remain fully closed on Friday, 25th December 2020. Our online support, development and marketing activities shall be fully operational from Saturday, 26th December 2020 onwards only.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

+91 97332 33000
+91 97339 33000
+91 99335 51000

Merry Christmas & Season's Greetings

Important DLT notification in line with Regulations - A2P traffic submission requirement effective 19th Nov'2020

info@technodg.com (TechnoDG) — Wed, 18 Nov 2020 15:11:00 +0530

Dear Clients,

This is to share with you that the telecom industry is taking another major step towards the implementation of the TCCCPR 2018 in order to curb spam and unsolicited commercial communication.

In view of the above, all Telecom Service Providers would need you to mandatorily provide your registered PE ID in all your traffic submissions, going forward. This will help block any messages from being sent from your registered headers, by unauthorised senders, which may cause damage or disrepute to your business or your customers.

The cut-off date for this change is Thursday, 19th November' 2020. Any traffic submitted after 23:59 hours on Wednesday, 18th November' 2020 has to mandatorily carry your PE ID, failing which it will not be allowed delivery.

You are, therefore,

requested to complete the testing and shifting of all your traffic to our DLT connectivity. Existing binds which are directly connected to the SMSC shall be deactivated from the said date/time.
notified that no traffic will be allowed without the registered PE ID of the Principal Entity, so you will have to mandatorily provide the same in all your traffic submissions.

We look forward to your co-operation in this regard so as to avoid any disruption of your important communication to all your customers and associates.

We have already associated the PE IDs with the Sender Headers of the clients who have signed-up and approved by the Telecom Service Providers. In case, you find any issue with the SMS delivery then please intimate us immediately.

If you have not yet registered under DLT then please register immediately and intimate us. The DLT registration details and links are available at: https://helpdesk.technodg.com/announcements-view.php?id=278

Happy Diwali & Kalipuja 2020 : Office will Remain Closed on 14th November, 2020

info@technodg.com (TechnoDG) — Fri, 13 Nov 2020 17:42:00 +0530

Dear Clients,

Team TechnoDG wishes you a very happy Kalipuja and Deepawali/Diwali.
May the sparkling lights of Diwali brighten our lives with joy, prosperity and success.

This is for your kind information, that our office will remain fully CLOSED for the Kalipuja & Dipawali Holidays on the following days. Hence, no activities related to support, sales, marketing, development, designing or updates will be undertaken during this period.

Holidays on:

November 14th, 2020 (Saturday)
November 15th, 2020 (Sunday)

All the development, support, updates/enquiries and other correspondences will be be taken care off from 16th November 2020 (Monday) onwards.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

+91-9733233000
+91-9733933000
+91-9733551000

Looking for your active co-operation and wishing you and your family a Happy, Safe and Joyous Diwali...

Durgapuja Holidays 2020 :: Office shall remain closed for 4 days

info@technodg.com (TechnoDG) — Thu, 22 Oct 2020 15:14:00 +0530

Dear Clients,

Team TechnoDG wishes you a very happy and prosperous festive season.

This is for your kind information, that our office will remain fully CLOSED for the Durgapuja Holidays on the following days. Hence, no activities related to support, sales, marketing, development, designing or updates will be undertaken during this period.

Durgapuja Holidays on:

October 23, 2020 (Friday) : Saptami
October 24, 2020 (Saturday) : Austami
October 25, 2020 (Sunday) : Nabami
October 26, 2020 (Monday) : Dashami

All the development, support, updates/enquiries and other correspondences will be be taken care off from 27th October 2020 (Tuesday) onwards.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below –

+91-9733233000
+91-9733933000
+91-9733551000

Looking for your co-operation and wishing you and your family a Happy and Joyous Durgapuja!

Important Update on SMS Service - DLT Registration & Scrubbing charges

info@technodg.com (TechnoDG) — Tue, 01 Sep 2020 13:38:00 +0530

Dear Clients,

Greetings from TechnoDG. Trust you and your loved ones are staying safe and in good health.

IMPORTANT NOTIFICATION

We thank you for your time and effort in registering your Entity and Message Headers on various operator DLT Platforms that have been live since June 1st 2020.

All Telecom operators are now commercially going live from 1st September 2020 and have released formal communication that all Domestic A2P SMS traffic will be subject to an additional DLT scrubbing charge of INR 0.025per SMS submitted to the operator DLT platform from 1st September 2020.

This additional per SMS charge will be applicable to all our Prepaid SMS Accounts from 1st September 2020.

We are pleased to inform you that all Telecom operators have agreed to delay the DLT commercial go live date to September 1 2020. Hence the additional operator DLT charge on SMS that we had mentioned in our earlier notification will now be applicable from September 1 2020 instead of August 1 2020.

For all Prepaid Accounts, the available credits or balance in your account will be re-calculated on 1st September 2020 based on an additional SMS charge of INR 0.025 per SMS, for all SMS submitted to the DLT platform)

Our teams will continue to work with your organization to ensure migration of all your traffic to various operator DLT platforms and Compliance to the new TCCCPR 2018 regulation.

Please feel free to reach out for any clarification or queries or write to us at info@technodg.com

TechnoDG Team to Work From Home till 24th August : COVID-19 prevention measures

info@technodg.com (TechnoDG) — Tue, 18 Aug 2020 21:26:00 +0530

Dear All,

With the global outbreak of COVID-19, TechnoDG has been taking all the necessary precautions to keep our team safe and healthy. Due to a few recently reported cases of sickness of a few team members, we at TechnoDG would be ‘Working From Home’ from today 18th August 2020 till 24th August 2020. By working remotely, our objective is to ensure the well being of our team, our clients and their families and thus, try to contain the spread of the Coronavirus any further for the interest of the community at large. Hence, during the next few days the support and development services will be co-ordinated remotely and may take longer than usual to get attended and resolved as our main infrastructure of TechnoDG will not be available to the team members.

Further steps to sanitize the office premises and equipments have also been initiated during this period.

In this scenario, the ongoing project schedules, deadlines & updates may need to be revised or delayed due to the current unavoidable circumstances which is certain to leave a mark on every business/industry. We deeply regret and look forward to an extended support, understanding and kind co-operation from all our clients during this time. While the 'Work From Home' period is in force kindly try to drop in your requests and requirements to the following emails and allow us the required time to get back to you.

Web & Software Support: info@technodg.com
Billing, Receipts & Accounts: pay@technodg.com

In case of any emergency support or server side issues we shall be available on the following support phone numbers as per normal business hours to attend remotely.

Sales, Billing & Accounts: +91-9733233000, +91-9733933000
Website Updates, Online Systems, E-Com etc.: +91-9733733000
Software Systems: +91-9932008888

While this is a stressful time, TechnoDG is committed to providing you the best support & services possible during this uncertain time, we would appreciate your extended support and patience. We hope this notification gives you some peace of mind knowing that we’re always trying our best to assist you with all our resources and capabilities.

If you have any questions at all, please feel free to reach out to us.

Thank you all for being with TechnoDG and we wish you and your families the absolute best during this difficult time. May all stay safe and healthy to help India pass through the difficult times as soon as possible.

15th August 2020 - Independence Day : Holiday Notice

info@technodg.com (TechnoDG) — Fri, 14 Aug 2020 20:34:00 +0530

Dear Clients,

We at TechnoDG would like to convey our heartiest regards on the occasion of India's 74th Independence Day. Come lets rejuvenate and celebrate this most important occasion with pride, joy and fanfare. Let's remember and salute the selfless sacrifices of the freedom fighters, honour them and look forward to a happy and prosperous future for the nation - INDIA.

We would like to inform you that being a national holiday our office shall remain closed on 15th August 2020 (Saturday). All the development, sales, marketing and support services shall be taken care-off from 16th August 2020 (Sunday) onwards.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

+91-97332-33000
+91-97339-33000
+91-97335-51000

Wishing you a very Happy Independence Day !!!

COVID-19 Lockdown : Office Schedule Consideration

info@technodg.com (TechnoDG) — Thu, 16 Jul 2020 19:42:00 +0530

Dear Clients,

This is to state that due to the ongoing unprecedented circumstances caused by the pandemic COVID-19 outbreak throughout the world, our region is also experiencing regular issues. Due to the spikes in the reported cases, the administration is enforcing lockdown in certain areas at regular intervals and random areas are declared containment zone every alternate day. Thus, our office schedule is also getting affected as the team members are being restricted to reach the office or are forced to work from home. Maintaining the regular work responsibilities from office for them in such situations is getting tough and this makes us very concerned about the time bound services that may get hampered.

In this situation as you may understand, we expect your kind cooperation in case we fail to meet any previously commited date for the next few months. However we assure our full commitment towards serving you in a timely manner with the same dedication and commitment as earlier. We also expect you to consider that work from home is not that effective to serve you the best but our team is always happy to assist you.

Stay safe and take care.

Domain Charges Revised w.e.f 1st June 2020

info@technodg.com (TechnoDG) — Mon, 01 Jun 2020 18:42:00 +0530

Dear Clients,

This is for your kind information that the domain registration and renewal charges have been revised. Please find the new charges below.

Domain New Price (per year) effective from 01-06-2020

Domain Extension	Price*
.com	₹ 900.00
.net	₹ 1200.00
.org	₹ 1200.00
.biz	₹ 1500.00
.info	₹ 1500.00
.in.net	₹ 800.00

*GST is extra as applicable (currently 18%)

All the domains registered or renewed henceforth will be charged accordingly. Any prior intimations through mails/phone with old domain renewal charges will be revised as per the current rates.

TRAI DLT Platform Live from 1st June 2020 : Register immediately

info@technodg.com (TechnoDG) — Sun, 31 May 2020 21:53:00 +0530

Dear Clients,

As already informed multiple times on the upcoming major changes in the SMS Gateway Service throughout India, the following information is to update you with the latest developments in this regard.

As you are aware, TRAI had notified a complete new framework to manage commercial communications and is aimed at curbing the problem of Unsolicited Commercial Communication (UCC) or spam calls and messages vide its Regulation “The Telecom Commercial Communication Customer Preference Regulation (TCCCPR 2018) dated 19th July 2018.

We have received communication from multiple operators that DLT platform will be live from 1st June 2020. Post this date, traffic of only such registered entities using headers would be allowed via DLT platform and the rest of the headers will be rejected.

Pursuant thereto, all the senders of commercial communication are required to follow a registration process. Kindly ensure that you have registered as principal entities on the DLT platform and also register the headers to avoid rejection of traffic post DLT implementation registered as Principal entities on the DLT portal.

# DLT Registration URLs

Jio DLT URL https://trueconnect.jio.com/#/
Airtel DLT URL https://www.airtel.in/business/commercial-communication/registration
Videocon DLT URL https://smartping.live/entity/home
TATA DLT URL https://telemarketer.tatateleservices.com:8082/#/
Vodafone Idea Ltd DLT URL https://www.vilpower.in/signup/
BSNL DLT URL https://www.ucc-bsnl.co.in/signup/n

Apart from the registration, please also fulfill the critical requirement of uploading all the consents of your customers on the DLT portal which will enable you to continue sending the commercial communication aligned with customers consent/preferences.

You may find our previous announcement at : https://helpdesk.technodg.com/announcements-view.php?id=272

Thus, you are requested to complete the above processes at the earliest and intimate us.

TechnoDG Office Reopened - New Working Schedule

info@technodg.com (TechnoDG) — Fri, 22 May 2020 18:01:00 +0530

Dear Clients,

We hope that you and your families are staying well & keeping safe.

This is to inform you that TechnoDG Office has REOPENED in the relaxed lockdown scenario with restricted team strength and a revised working schedule under the current COVID-19 situation.

New Office Working Hours: 10:00 AM to 6:00 PM

Thus, the office phone numbers as stated below, will be active/attended within the above mentioned working hours only.

+91 353 2576767 (General Support / Sales Queries / Accounts)
+91 9733733000 (Lab Support - Web & Mobile Applications)
+91 9932008888 (Lab Support - Software Applications)

The team members attending the office will follow strict rules of maintaining safe distance, sanitizing and personal safety through masks, head covers, gloves etc.

Any queries, support requests and correspondence beyond the above mentioned working hours will have to be intimated over email. Major updates/support may however be taken care on next working day only if not possible from work from home conditions.

For emergencies & server side issues please call us on the following numbers:

+91 9733933000
+91 9733233000
+91 9733551000

The above schedule shall be in effect until further notice.

We look forward to your kind co-operation and understanding as always.

Take care and stay safe.

[Updated] CloudMail Server under Emergency Maintenance - Mail access restricted

info@technodg.com (TechnoDG) — Tue, 24 Mar 2020 11:23:00 +0530

Dear Clients,

We are currently experiencing an issue on our CloudMail Cluster where some of our IMAP nodes have maxed out and can result in users experiencing connection issues on the CloudMail Service. Webmail is down completely. We had intimated this issue to our data center team who are working to mitigate this impact at the earliest.

They have identified a disk issue as the main cause of this problem and are currently performing emergency maintenance on the cluster to expedite the migration of the affected users.

We will post the updates as we receive.

TechnoDG Team to Work From Home : COVID-19 prevention measures

info@technodg.com (TechnoDG) — Fri, 20 Mar 2020 13:35:00 +0530

Dear All,

With the global outbreak of COVID-19 and as per the appeal of our Hon'ble Prime Minister and Hon'ble Chief Minister West Bengal, we, TechnoDG are taking precautionary measures and have planned a ‘Work From Home’ for all our team members starting from today 20th March 2020 till further intimation. By working remotely, our objective is to ensure the well being of our team, our clients and their families and thus, try to contain the spread of the Coronavirus any further for the interest of the community at large. Hence, during the next few days the support and development services will be co-ordinated remotely and may take longer than usual to get attended and resolved as our main infrastructure of TechnoDG will not be available to the team members.

In this scenario, the ongoing project schedules, deadlines & updates may need to be revised or delayed due to the current unavoidable circumstances which is certain to leave a mark on every business/industry. We deeply regret and look forward to an extended support, understanding and kind co-operation from all our clients during this time. While the 'Work From Home' period is in force kindly try to drop in your requests and requirements to the following emails and allow us the required time to get back to you.

Web & Software Support: info@technodg.com
Billing, Receipts & Accounts: pay@technodg.com

In case of any emergency support or server side issues we shall be available on the following support phone numbers as per normal business hours to attend remotely.

Sales, Billing & Accounts: +91-9733233000, +91-9733933000
Website Updates, Online Systems, E-Com etc.: +91-9733733000
Software Systems: +91-9932008888

If you have any questions at all, please feel free to reach out to us.

Happy Holi 2020 :: Office Closure Notice for 9th & 10th Mar 2020

info@technodg.com (TechnoDG) — Sat, 07 Mar 2020 11:41:00 +0530

Dear Clients,

Team TechnoDG wishes you a very Happy and Colourful Dol Yatra and Holi - The Festival of Colours. May the colours of the festival enrich all lives with joy, happiness, peace and prosperity.

Please note, on this occasion our office shall remain fully CLOSED on 9th March & 10th March 2020.

Our online support, development and marketing activities shall be fully operational from 11th March 2020 (Wednesday) onwards only.

For emergency support on server side (data center) issues during this period, we will be available on the numbers given below -

+91 9733233000
+91 9733833000
+91-9733551000

Looking for your kind co-operation and again wishing a very colourful and safe festivities to you and your family.

May this Holi be bright as the colors that splash on you!

Holi Hai...

IMPORTANT: NPCI Circular on RuPay Card Chargeback Compensation

info@technodg.com (TechnoDG) — Thu, 05 Mar 2020 14:56:00 +0530

Dear Clients/Merchants,

This is an important announcement that concerns the online payment gateway services and its processes related to “RuPay Cards”. In a circular dated 27^th January 2020 the National Payments Corporation of India (NPCI) has mandated the Harmonization of Turn Around Time (TAT) and Customer Compensation for failed transactions on RuPay Cards based on RBI guidelines for all authorized Payment Gateway Systems.

Enclosed is the NPCI Circular in this regard effective 10th Feb 2020 where any chargeback dispute raised by the Issuing Bank (for Repay Card Transactions only) with “Reason code – 1065 ACCOUNT DEBITED BUT CONFIRMATION NOT RECEIVED AT MERCHANT” will attract a penalty fee of Rs 100.00 per day beyond T+5 calendar days (where T is the transaction date) in case Merchant/Clients is accepting the Chargeback.

# Actionable for Merchants/Clients to avoid Chargeback under Reason Code -1065 :

Update all successful transactions on daily basis and share all valid but uncaptured transactions for refund initiation by next working day.
Payment that have not been registered/captured as success on your online payment systems or Duplicate Transactions should be identified and refund/credit adjustments must be processed within T+5 calendar days by merchant/client to the cardholder.

Therefore, it is imperative to process the refund/credit adjustment at T+2 calendar days (for failed transactions) to allow sufficient time for the refund/credit adjustment to reach the end customer. This will avoid any Chargeback & Compensation scenarios in the online payment systems.

We would thus request you to kindly take necessary steps at your end for the verification of the payments and initiation of any disputed payments on time to avoid any inconveniences.

Click here to view the NPCI Circular Ref No. NPCI/2019-20/RuPay/033 dated 27^th January 2020

Please feel free to contact us for any further clarifications or queries.

TRAI DLT Registration is Now a Mandate, Register to continue SMS service.

info@technodg.com (TechnoDG) — Thu, 06 Feb 2020 20:00:00 +0530

Dear Clients,

Greetings from TechnoDG...

TRAI (Telecom Regulatory Authority of India) had released The Telecom Commercial Communications Customer Preference Regulations, 2018 (TCCCPR) on 19th July 2018. which was updated again on Dec'21 2018, to combat unsolicited commercial communication and maintain transparent system in the Indian telecom industry.

We, TechnoDG have partnered with the Telemarketer Popular SoftTech and Marketing Pvt Ltd. for taking various measures to offer regulatory compliant solutions in line with TRAI vision to create a cleaner and more transparent system. With this communication, we want to inform you about the multiple phases for implementing the above Regulation which mandated the use of Blockchain technology also known as Distributed Ledger Technology (DLT) to implement the solution.

DLT Registration Process

You have to register your respective Principle Entities as an Enterprise under the appropriate listed categories at the DLT platform under our Telemarketer Partner Account mentioned below.

After Principle Entity is registered on the DLT platform, you can upload the Header (Sender ID), Template, and Consent of existing customers and start the commercial communication using the platform.

Operators have already implemented the DLT system. The first phase of the regulation focused on registering all Entity/Enterprise on the new platform.

Our partner Popular SoftTech and Marketing Pvt ltd Telemarketer ID - 1102523340000011213 is already registered as Telemarketer on the operator's DLT platform and we need you to proactively engage in this and register as Principle Entity (Enterprise) to comply with the new regulation.

Please note that this registration is mandatory.

Please register before on www.vilpower.in as Enterprise and select and Mention Telemarketer id given below

Telemarketer ID 1102523340000011213 (Popular SoftTech and Marketing Pvt ltd)

Registration process details:

To comply with the new regulation, all enterprises need to be registered with the DLT system.

Step 1: Entity/Enterprise registration includes details of KYC (Know Your Customer) documents like PAN, GST, TAN, CIN, etc. The process has been designed for easy and quick completion.

Here is the link for the Entity registration manual which will help you to easily register your entity on the DLT platform:

1. DLT Registration URLs
Vodafone Idea Ltd DLT URL https://www.vilpower.in/signup/
Airtel DLT URL https://www.airtel.in/business/commercial-communication/registration
Videocon DLT URL https://smartping.live/entity/home
BSNL DLT URL https://www.ucc-bsnl.co.in/signup

If you’re already registered as a DLT, you can directly fill-up the form below.

Please use Popular SoftTech and Marketing Pvt ltd Telemarketer ID - 1102523340000011213 while submitting the details on the network portal

As part of the process, you will be required to submit details such as Business Identity (PAN), Business Address Proof (GST/TAN) and Letter of Authorization on the network portal.

A one time registration amount of Rs.5000.00 + GST needs to be paid directly to the Operators.

Post submission, you will receive the Unique Entity ID that you can later use to register on the other portals.

Post-registration on all the above-mentioned portals, please send your Unique ID to info@technodg.com.

Documents Need to Upload in www.vilpower.in

Documents Required	Description
PAN:	Share duly Scanned copy of PAN card with material details (Name of the Entity and PAN CARD number)
Company CIN/GST/TAN:	Share duly Scanned copy of CIN/GST/TAN card with material details (Name of the Entity and CIN/GST/TAN number)
Proof of identity:	Share duly Scanned copy of GSTIN/Aadhar or Unique Identity number/Election commission id/ Passport with material details (Name of the Entity and Identity number)
Proof of address:	Share duly Scanned copy of Aadhaar/Unique Identity Number, Election Commission ID, Passport, Electricity Bill (Not Older than 3 month) with material details (Name of the Entity and Identity number)
Authorized Person Information:	Details of the authorized person on company letter head along with LOA with authorized signatory

Registration details need to fill in www.vilpower.in

Entity Information for Registration	Particulars
Name of Organization *
Entity Type *
Parent Entity
Email *
Mobile Number *
Category of Organization *
Company Address *
Registered Address*
Company PAN *
Company CIN/GST/TAN
Proof of identity	(GSTIN/Aadhar or Unique Identity number/Election commission id/ Passport)
Proof of address*	(Aadhaar/Unique Identity Number, Election Commission ID, Passport, Electricity Bill (Not Older than 3 month).
Authorized Person Information

We at TechnoDG could assist you with the process of entity registration or guide you with the steps to engage in the registration at your end.

In case of any queries feel free to contact us.

Business Mail Webmail Interface Upgrade & Migration Notice

info@technodg.com (TechnoDG) — Wed, 29 Jan 2020 19:25:00 +0530

Dear Clients,

This is to inform you that the Business Mail Account's Webmail experience will be upgraded & revamped starting on 17th February 2020. In this regard, please note the following important details of the migration and upgrade process.

Kindly Note:

This doesn’t affect your emails and/or data in any way. You will continue to see all your emails and contacts in the new webmail.
During the migration of your domain, you will not be able to login to your account through webmail. The migration activity for each domain will last for an average of 10 - 15 mins. However, your incoming emails during this period will NOT be affected, i.e., you will continue to receive emails during the migration.
In case you are using ONLY email clients (for eg: Outlook, Thunderbird, Apple Mail, etc) to send, receive and access your emails, this migration will NOT affect you in any way.

IMPORTANT - What will change?

The ‘LOOK AND FEEL’ of the webmail will change for you.
In addition, we are deprecating the TASKS feature from the new webmail. In case you have created any tasks in your existing accounts, we strongly recommend you copy and save them locally (on your local machine), as they will not be available in your accounts post-migration.

What will NOT change?
There is no change in the current plans and pricing. Also, your login credentials, contacts, emails, etc are going to be the same as before.

How can I access the new webmail?
There is no change required from your end. You can continue accessing the webmail in the same manner that you have been doing till now.

Please feel free to contact us for any further assistance or clarifications.

Windows 7 support lifecycle to end on January 14, 2020

info@technodg.com (TechnoDG) — Sat, 04 Jan 2020 14:47:00 +0530

Dear Clients,

Wish you a Happy New Year 2020!

This is to inform you that Microsoft Windows 7 OS support will end on January 14, 2020. As previously announced, Microsoft made a commitment to provide 10 years of product support for Windows 7 when it was released on October 22, 2009. When this 10-year period ends, Microsoft would discontinue Windows 7 support to focus on supporting newer technologies and new experiences. After the discontinuation, technical assistance, software and security updates from Windows Update that help protect your PC and data will no longer be available for Windows 7. In addition, Microsoft customer service will no longer be available to provide Windows 7 technical support. Related services for Windows 7 will also be discontinued over time.

Microsoft Announcement: https://support.microsoft.com/en-in/help/4057281/windows-7-support-will-end-on-january-14-2020

In view of the above, we would strongly recommend our clients who are using our applications and services on Windows 7 operating system to migrate to original Microsoft Windows 10 operating system based PCs at the earliest. This will ensure that your PCs and our applications are properly updated with the latest security updates, stay secure and keep enjoying the support services further.

We hope you undertand that without proper updates and support from Microsoft the operating systems are bound to become insecure, vulnerable, problematic, outdated and obsolete in due time. Thus, extending support or bug fixing on our applications and services installed on such OS would not be fruitful and we would not be able to ensure the integrity and seamless experience of our applications/services on Windows 7 based PCs henceforth.

FAQs on Windows 10 Upgrade: https://support.microsoft.com/en-in/help/12435

For any further clarifications or assistance please feel free to contact us.

Debit card transactions charges applicable from 1st Jan, 2020

info@technodg.com (TechnoDG) — Sat, 04 Jan 2020 13:41:00 +0530

Dear Clients,

Wish you a Happy New Year 2020!

We would like to extend an important information related to the debit card payments and online payment gateway transactions through debit cards. We have been informed by our payment gateway & banking partners that MeitY (Ministry of Electronic & Information Technology) has discontinued MDR reimbursement to banks for debit card transactions upto INR 2000.00 from 1st January 2020. This implies that all the debit card transactions amounting up to Rs.2000.00 shall attract transaction fee from 1st January 2020, which was earlier exempted by the Govt. for two years ending on 31st December 2019 to promote debit card transactions in India.

We are following up with the concerned partners to understand the revised charges and will be sharing the revised charges applicable for you accordingly.

Please note that in case your online payment gateway is configured with the surcharge module where the transaction charges are borne by the payer, the charges on the debit card transactions will be automatically reflected on the respective payment gateway interfaces during the transaction payable extra above the base transaction amount.

For any further queries or clarification please feel free to get in touch.

Merry Christmas 2019 : Holiday Notice

info@technodg.com (TechnoDG) — Tue, 24 Dec 2019 17:30:00 +0530

Dear Clients,

All the members of team TechnoDG wish you and your family a very Happy Christmas.

Please note, on the occasion of Christmas our office shall remain fully closed on Wednesday, 25th December 2019. Our online support, development and marketing activities shall be fully operational from Thursday, 26th December 2019 onwards only.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

+91 97332 33000
+91 97339 33000
+91 99335 51000

Merry Christmas & Season's Greetings

Downtime Notice for maintenance at Venus (Linux) Server on 10th Dec 2019

info@technodg.com (TechnoDG) — Wed, 04 Dec 2019 18:31:00 +0530

Dear Clients,

The following advisory is to inform you of the planned maintenance of one of our Linux Servers.

Event Date: Dec 10, 2019 - 7:30 PM until Dec 10, 2019 - 8:30 PM IST
The server(s) that will be affected is: Venus Linux Server
Impact: 30 - 60 minutes maximum downtime expected for web services only, barring unforeseen issues.
Event: In this maintenance, we will process Kernel Upgrade to improve the performance of the server.

Thank you for your understanding and patience during this operation. Please feel free to get in touch with us for any further clarifications or assistance.

TechnoDG annual excursion announcement for 11th & 12 Nov, 2019

info@technodg.com (TechnoDG) — Fri, 08 Nov 2019 15:50:00 +0530

Dear Clients,

This is to inform you that TechnoDG Team shall be on its annual excursion/outing on 11th & 12th November 2019.

The team has been working hard for all round the year to bring the experience of IT services to our pristine clients. And so, a little space for travel, rejuvenation, refreshments and enjoyments becomes a necessity to enhance the team spirit, dedication and focus further in the coming year ahead.

Thus, the team members shall be travelling away for a short excursion/outing of 2 days and all the development, sales and billing activities will be taken care-off from 13th November 2019 onwards.

For emergency server side issues, we shall be available on following numbers to extend support remotely.

+91-9932008888
+91-9733233000
+91-9733933000
+91-9733551000

We look forward to a memorable experience ahead.

Happy Diwali & Kalipuja 2019 : Office will Remain Closed from 26th to 28th October, 2019

info@technodg.com (TechnoDG) — Fri, 25 Oct 2019 17:39:00 +0530

Dear Clients,

Team TechnoDG wishes you a very happy Kalipuja and Deepawali/Diwali.
May the sparkling lights of Diwali brighten our lives with joy, prosperity and success.

Holidays on:

October 26th, 2019 (Saturday)
October 27th, 2019 (Sunday)
October 29th, 2019 (Monday)

All the development, support, updates/enquiries and other correspondences will be be taken care off from 29th October 2018 (Tuesday) onwards.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

+91-9733233000
+91-9733933000
+91-9733551000

Looking for your active co-operation and wishing you and your family a Happy, Safe and Joyous Diwali...

Durgapuja Holidays 2019 :: Office shall remain closed for 4 days

info@technodg.com (TechnoDG) — Mon, 30 Sep 2019 18:04:21 +0530

Dear Clients,

Team TechnoDG wishes you a very happy and prosperous festive season.

Durgapuja Holidays on:

October 5, 2019 (Saturday) : Saptami
October 6, 2019 (Sunday) : Austami
October 7, 2019 (Monday) : Nabami
October 8, 2019 (Tuesday) : Dashami

All the development, support, updates/enquiries and other correspondences will be be taken care off from 9th October 2019 (Wednesday) onwards.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below –

+91-9733233000
+91-9733933000
+91-9733551000

Looking for your co-operation and wishing you and your family a Happy and Joyous Durgapuja!

Gandhi Jayanti - National Holiday :: 2nd Oct 2019

info@technodg.com (TechnoDG) — Mon, 30 Sep 2019 17:59:25 +0530

Dear Clients,

This is to inform you that on 2nd October 2019 - Gandhi Jayanti, being a National Holiday to embark the birth anniversary of the father of the nation - Mahatma Gandhi, our office shall remain closed.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

1) +91-97332-33000

2) +91-97335-51000

3) +91-97339-33000

Let us remember the greatness of the Mahatma and his efforts to make this nation, India - one of the greatest nation of the world and spread the message of peace and harmony to all.

TechnoDG Server Migration : Downtime Notice

info@technodg.com (TechnoDG) — Fri, 06 Sep 2019 19:17:00 +0530

Dear Clients,

Greetings from TechnoDG...

As previously informed the TechnoDG Linux Server would be migrated from CPanel to DirectAdmin and the migration schedule is given below. Since, the migration is completely a manual process hence the websites would be moved one by one as per a preset order for a team of server management experts.

# Migration Schedule:

Migration Starts: 07 September 2019 10:00 AM (IST)
Migration Duration: 7 to 10 Days
Downtime Window for each account: 1 to 3 hours depending on files & database size

During the migration the active account on the CPanel Server shall be deactivated, backed-up and moved to the new DirectAdmin Server. The necessary restoration will be processed. The account will be pointed to the new sever and the website shall be back online.

We shall try our best to keep the downtime to minimum and expect you kind co-operation and support in this regard as always.

We shall keep you posted on the updates as they come. Please feel free to get in touch with us for any further clarifications and assistance.

CPanel price hike update : Venus Server to stay on CPanel & TechnoDG Server to be migrated

info@technodg.com (TechnoDG) — Thu, 22 Aug 2019 15:18:00 +0530

Dear Clients,

Greetings from TechnoDG...

As already informed through multiple newsletters regarding the hike in the CPanel License costs, we at TechnoDG in general would not like our esteemed clients to bear the brunt of an inflated cost of CPanel without any justified requirement. Since, there are no further news on any revision of the CPanel's new pricing structure we have to work out on our options very fast. Presently we have planned to migrate our Linux Server "technodg" from "CPanel" to "DirectAdmin" Control Panel (existing clients' hosting will be changed to DirectAdmin Panel and CPanel will not be available for the hosting accounts here), where as our other linux server plans as like on "Venus" will still be on CPanel for existing clients on this server or for them who want to opt for CPanel control panel. We are mulling on the following plan of action in the coming days.

Staying with CPanel?

Yes, our Linux servers like "Venus" will be kept on CPanel only for existing clients on this server or for them who want to opt for CPanel control panel and are happy to share the excess hosting plan cost presently coming to Rs.300.00 + 18% GST per Web Hosting Account per Year.

Migrating to DirectAdmin?

Since, TechnoDG is not just a web hosting company, in majority of cases the web server and hosting space accounts that our clients avail are offered with our developed applications where you do not necessarily need to monitor the hosting control panels. We take care of all the server monitoring, maintenance, backups, updates, upgrades & fixes on all your hosting accounts on your behalf on our servers.

We along with our data server team have been looking for probable alternatives and other solutions. DirectAdmin Web Control Panel came up to us as the best alternate. The DirectAdmin CP is light on server resources, simple and has all the necessary features & stats that we require for you & us. The best part is the costing remains unchanged.

Thus, we have decided to migrate the accounts on the TechnoDG Linux Server from CPanel to DirectAdmin Web Control Panel.

A detailed timeframe and plan of migration is currently being worked on and shall be shared with you shortly. As of now the migration is scheduled to start from 1st September 2019. We shall try to ensure the minimum downtime of your web applications during the migration.

Let us know if you would like to stay with CPanel?

15th August 2019 - Independence Day : Holiday Notice

info@technodg.com (TechnoDG) — Wed, 14 Aug 2019 18:27:00 +0530

Dear Clients,

We at TechnoDG would like to convey our heartiest regards on the occasion of India's 73rd Independence Day. Come lets rejuvenate and celebrate this most important occasion with pride, joy and fanfare. Let's remember and salute the selfless sacrifices of the freedom fighters, honour them and look forward to a happy and prosperous future for the nation - INDIA.

We would like to inform you that being a national holiday our office shall remain closed on 15th August 2019 (Thursday). All the development, sales, marketing and support services shall be taken care-off from 16th August 2019 (Friday) onwards.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

+91-97332-33000
+91-97339-33000
+91-97335-51000

Wishing you a very Happy Independence Day !!!

May Day :: Holiday Notice

info@technodg.com (TechnoDG) — Tue, 30 Apr 2019 15:00:24 +0530

Dear Clients,

This is to inform you that tomorrow on 1st May 2019 (May Day) our office shall remain CLOSED.

All the development, support, updates/enquiries and other correspondences will be be taken care off from 2nd May 2019 (Thrusday) onwards.

Only for emergency server side (Data Center) issues if arise during this period, we will be available on the numbers given below -

+919733233000
+919733933000

Looking for your kind co-operation.

[Completed] TechnoDG - Linux Servers downtime notice for Server upgrade on 29 March 2019

info@technodg.com (TechnoDG) — Tue, 26 Mar 2019 17:07:03 +0530

Dear Clients,

Please note the following schedule of server maintenance regarding Server Upgrade.

Server Name: TechnoDG

Server Type: Linux Server

Maintenance Window: 4 to 5 Hours

Scheduled Time: March 29, 2019 - Between 00:00 AM - 05:00 AM IST (GMT 5.30+)

Please check the updates below for complete details.

The above mentioned Server would be taken down for necessary Kernel, System, OS & Hardware UPGRADE. We anticipate a total downtime of approx 3 to 4 hours.

It is in our regular exercise to maintain, update and upgrade our server infrastructure from time to time to enhance your experience, security and server performance. Thus, this upgrade has been planned accordingly to minimize any impact on the websites running on the server.

All the services on the server like mail, FTP etc. shall be suspended during the maintenance period. We shall try our best to minimize the downtime and restore the services at the earliest if no unforeseen technical issues arise.

Please feel free to contact us for any further clarifications or assistance.

Happy Holi 2019 :: Office Closure Notice for 21st & 22nd Mar 2019

info@technodg.com (TechnoDG) — Tue, 19 Mar 2019 16:13:00 +0530

Dear Clients,

Team TechnoDG wishes you a very Happy and Colourful Dol Yatra and Holi - The Festival of Colours. May the colours of the festival enrich all lives with joy, happiness, peace and prosperity.

Please note, on this occasion our office shall remain fully CLOSED on 21st March & 22nd March 2019.

Our online support, development and marketing activities shall be fully operational from 23rd March 2019 (Saturday) onwards only.

For emergency support on server side (data center) issues during this period, we will be available on the numbers given below -

+91 9733233000
+91 9733933000
+91-9733551000

Looking for your kind co-operation and again wishing a very colourful and safe festivities to you and your family.

May this Holi be bright as the colors that splash on you!

Holi Hai...

[Updated] Venus - Linux Servers downtime notice for Kernel upgrade on 19 March 2019

info@technodg.com (TechnoDG) — Tue, 19 Mar 2019 10:07:00 +0530

Dear Clients,

Please note the following schedule of server maintenance regarding Kernal Upgrade.

Server Name: Venus

Server Type: Linux Server

Maintenance Window: 30 - 60 Minutes

Scheduled Time: March 19, 2019 - Between 07:30 PM - 08:30 PM IST (GMT 5.30+)

The above mentioned Server would be taken down for Kernel UPGRADE. We anticipate a total downtime of approx 30 - 60 minutes.

We had to decide the Kernel Upgrade to improve the performance of the servers.

Please feel free to contact us for any further clarifications or assistance.

Online Payment Gateway to discontinue TLS v1.1 from March 25th, 2019 & Upgrade to TLS v1.2 as per PCI Mandate

info@technodg.com (TechnoDG) — Sat, 16 Mar 2019 13:41:00 +0530

Dear Clients,

Greetings from TechnoDG...

This is to inform you that the Payment Card Industry Security Standards Council (PCI SSC), has issued a mandate designed to protect public (i.e. internet) communications that carry PCI-sensitive data. This would result in removal of early versions of Payment Gateway communication protocols and encryption ciphers – TLS version 1.1 and moving to more secure encryption protocols – TLS 1.2 in order to meet the PCI Data Security Standard (PCI DSS) for the safeguarding of payment data.

In this regard the online payment gateways would be discontinuing the support for browsers that are still supporting older versions of security protocols i.e. TLS v. 1.1 from March 25th, 2019. This would impact the following browsers:

Microsoft Internet Explorer 10 and below
Microsoft Internet Explorer 10 running on Microsoft Windows version lower than Microsoft Windows 7 & 2008
Mozilla Firefox 27 and below
Google Chrome 37 and below
Google Android OS Browser Android 4.4 (KitKat) and below
Opera Browser 16 and below
Mobile Safari for iOS 5 and below
Desktop Safari versions 7 and below for OS X 10.8 (Mountain Lion) and below

We would request you to please ensure that your PCs/Smart Mobiles have downloaded the latest version of the browsers/OS and are initiating payments from the new browsers that support TLS v1.2 onwards, else payment gateway page will not open if redirected from your website on the obsolete browsers/OS mentioned in the list above.

Please feel free to contact us in case you require any further clarification or assistance.

Online security news on email data breach of multiple websites related to Collection 1

info@technodg.com (TechnoDG) — Mon, 25 Feb 2019 14:17:00 +0530

Dear Clients,

If you are following us on the Facebook (https://www.facebook.com/technodg) then you must be aware that a huge breach of Email Database and Passwords had been reported recently involving multiple websites.

It emerged that more than a billion unique email address and password combinations had been posted to a hacking forum for anyone to see in a mega-breach dubbed Collection #1.

The breach was revealed by security researcher Troy Hunt, who runs the service allowing users to see if they’ve been hacked called Have I been Pwned. He has now loaded the unique email addresses totalling 772,904,991 onto the site.

The data includes more than a billion unique email and password combinations – which hackers can use over a range of sites to compromise your services. They will do so by utilizing so-called credential stuffing attacks, seeing bots automatically testing millions of email and password combinations on a whole range of website login pages.

The data originally appeared briefly on cloud service MEGA and was later posted to a popular hacking forum. The Collection #1 folder is comprised of more than 12,000 files weighing in at 87 gigabytes.

Most concerningly, the protective hashing of the stolen passwords had been cracked. This means they are easy to use because they are available in plain text rather than being cryptographically hashed as they often are when sites are breached.

A detailed report can be viewed here.

You may visit the following websites to check if your passwords have been compromised

Please be alert and keep the following points always in your notice :

Keep your PC and smart devices protected with a good updated Antivirus & Firewall.
Scan your PCs & Network with a reliable Antivirus and Antimalware Software at regular intervals.
Update your operating systems regularly as recommended by the provider.
You may receive mails from known emails accounts even it may seem to be your own account. Please verify its source immediately and secure your account.
Do not download, open any attachments from unknown sources.
Do not click on any unknown links or respond to emails without verifying properly.
Do not share your personal details, passwords or OTP on non-secured websites.
Always double check the URL and Domain Name you are accessing for its authenticity.
Always use a strong password and change the same at regular intervals.
In case of a breach or infection, isolate the node, scan & clean with properly updated antivirus & antimalware software.
Do not access your bank accounts or perform any online transactions from insecure network or shared PCs.
Do not share your passwords, OTPs to unknown callers no matter how authentic they may sound. Report to appropriate authorities any such attempts.

We hope the above would help you understand our concern and help you in establishing a secure, cautious, verified and safe online activities.

Please feel free to get in touch in case you need any assistance or clarification.

Implementation of New TCCCPR Announced by TRAI in June'2018

info@technodg.com (TechnoDG) — Sat, 23 Feb 2019 14:15:04 +0530

Dear Clients,

This is an important announcement related to SMS gateway service that needs your urgent attention to process before 28th February 2019.

TRAI has announced new Telecom Commercial Communications Customer Preference Regulations (TCCCPR) in June 2018 which was updated again on Dec'21 2018, to combat unsolicited commercial communication.

As per this new TCCCPR, text messages will be split in 3 categories:

Promotional Messages
Transactional Messages
Service Messages

To comply with this regulatory guideline, operators have asked us to follow a Sender ID and Template registration process for Transactional Messages, in phase 1 that needs to be completed by 28th Feb’19. We have asked the operators for more time, but want you to be ready with the required information as soon as possible incase operators are unable to get TRAI to extend this deadline.

In phase 2 all operators will be implementing a Consent registration process. This will require us to share with all operators, customer's consent to receive Messages from your Organization, Brand or Institutions.

Hence to comply with this new regulatory requirement from TRAI, that all operators need to implement, we would request you to share all Transactional Messaging templates that need to be registered for Transactional Messaging service used to send communications to your customers, members or students, as soon as possible, to avoid any delay in whitelisting process or interruption in services, once phase 1 of the regulation comes in effect on Feb'28 2019.

Please send the details in the following format BEFORE 28th February 2019 without fail:

Sender ID: TDGSMS
(Your existing Sender ID)
Company name: Techno Developers Group - TechnoDG.com
(APP name, company name, website name should be related to sender name)
Sample Template: Dear [$__123__$], Your SMS account is [$__123__$], Please check www.technodg.com. Regards [$__123__$]
â€‹(Variables/Dynamic Values are marked with [$__123__$])
Sample Content: Dear John, Your SMS account is activated, Please check www.technodg.com. Regards TDGSMS

Looking forward to your necessary action in this regard.

Please feel free to contact us for any further clarification or assistance.

For any updates on this announcement visit: https://helpdesk.technodg.com/announcements-view.php?id=253

Google G Suite price hike by 20% from 2nd April 2019

info@technodg.com (TechnoDG) — Thu, 07 Feb 2019 17:03:03 +0530

Dear Clients,

This is to inform you that G Suite, Google's cloud-based suite of productivity and collaboration tools, is going to see a price hike for the first time ever since its availability. A recent announcement made by Google informs that the prices for the Google G Suite Basic & Business editions are set to be hiked by Google from 2^nd April 2019.

The list price of G Suite Basic edition will increase from $5 USD to $6 USD per user per month, and the list price of G Suite Business edition will increase from $10 USD to $12 USD per user per month (or the local currency equivalent where applicable). These increases will apply globally with local market adjustments for certain regions. However, the price hike won't affect customers who have opted for the G Suite Enterprise Edition.

If you currently have G Suite Basic or Business edition on the Flexible Plan, the new list prices will go into effect on April 2, 2019. If you are on the Annual Plan, the new prices will go into effect the first time your plan renews on or after April 2, 2019. These changes will not impact your current contract or any renewal event prior to that date.

If you are an existing G Suite user, your plan costing will depend up on Google's regional pricing policies. For any alternate emailing solutions or details about the email services extended by us, please feel free to contact us at least a month prior to your plan expiry.

Happy Republic Day - 26th January 2019 : Holiday Notice

info@technodg.com (TechnoDG) — Fri, 25 Jan 2019 18:24:06 +0530

Dear Clients,

The members of TechnoDG wish you a very Happy 70th Republic Day of India (26th January 2019).

As India celebrates its 70th Republic Day tomorrow, come lets remember the golden heritage of our country and be proud to be a part of an ever shining India.

This is for your kind information, that our office shall remain CLOSED on Saturday, 26th January 2019 and Sunday, 27th January 2019 (Weekly Off-day). Thus, all the development, support, updates/enquiries and other correspondences will be be taken care off from Monday, 28th January 2019 onwards.

Only for emergency server side (data center) issues if arise during this period, we will be available on the numbers given below -

+91 - 97332 33000
+91 - 97339 33000
+91 - 97335 51000

Looking for your kind co-operation. Happy Republic Day 2019.

Happy Diwali & Kalipuja 2018 : Office will Remain Closed on 7th November, 2018

info@technodg.com (TechnoDG) — Mon, 05 Nov 2018 19:12:05 +0530

Dear Clients,

Team TechnoDG wishes you a very happy Kalipuja and Deepawali/Diwali.
May the sparkling lights of Diwali brighten our lives with joy, prosperity and success.

This is for your kind information, that our office will remain fully CLOSED for the Kalipuja & Dipawali Holidays on the following day. Hence, no activities related to support, sales, marketing, development, designing or updates will be undertaken during this period.

Holiday on: November 7th, 2018 (Wednesday)

All the development, support, updates/enquiries and other correspondences will be be taken care off from 8th November 2018 (Thursday) onwards.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

+91-9733233000
+91-9733551000
+91-9434081390

Looking for your active co-operation and wishing you and your family a Happy, Safe and Joyous Diwali...

Atom Payment Gateway Downtime For Security Patch & DR DRILL: 27-28 Oct 2018

info@technodg.com (TechnoDG) — Wed, 24 Oct 2018 11:12:19 +0530

Dear Clients,

The Atom Payment Gateway is planning for downtime on 27th October Saturday 2018 for Security Patch Management as well as DR Drill of the their servers.

We request you all to please take a note of the same as per the schedule provided below.

Downtime Alert Details
Activity Type	Planned
Category	Patching of server with security packages & Shifting of Paynetz Workload to DR server [DR Drill]
Activity Date	Saturday, 27th Oct, 2018
Start Time	23:00 (27th Oct, 2018)
End Time	02:00 (28th Oct, 2018)
Downtime Duration in Hour(s)	03:00 Hours
DR Duration	28th Oct 2018 to 16th Nov 2018
Impacted System(s)	Paynetz
Impacted Users	All Users
Reason for Downtime	Patch Update & DR Drill DR IP/Domain Details Domain : payment.atomtech.in (DR IP) : 35.154.45.217 (DC) : 203.114.242.163

Please feel free to mail us if you need any further clarification or assistance.

IMPORTANT: Domain Price Revision on 24th October 2018

info@technodg.com (TechnoDG) — Mon, 22 Oct 2018 19:13:00 +0530

Dear Clients,

Further to our earlier intimation on the Domain Price revision dated Saturday, 1st September 2018, due to the sustained increase in the value of the USD against the Indian Rupee (INR) the accreditor of the domain extensions has unfortunately increasing the prices of some of the domains again.

Hence, we are forced to reflect the same on the prices of our below domain extensions which will be revised starting from 12:00 on 24th October 2018. The revised prices will be applicable for New Domain Registrations, Renewals and Transfer actions.

The following revised prices shall be applicable :

TLD	New Price
.COM	Rs.800.00 + GST
.ASIA	Rs.1100.00 + GST
.IN	Rs.650.00 + GST
.IN (3rd Level)	Rs.500.00 + GST

We thank you for your understanding and co-operation. Please get in touch with us for any further queries or clarifications.

Durgapuja Holidays 2018 :: Office shall remain closed for 6 days

info@technodg.com (TechnoDG) — Fri, 12 Oct 2018 14:12:17 +0530

Dear Clients,

Team TechnoDG wishes you a very happy and prosperous festive season.

Durgapuja Holidays on:

October 16, 2018 (Tuesday) : Saptami
October 17, 2018 (Wednesday) : Austami
October 18, 2018 (Thursday) : Nabami
October 19, 2018 (Friday) : Dashami

Furthermore, as the above holidays are preceding the weekend and weekly offday on 20th October (Saturday) & 21st October (Sunday), hence the office shall remain closed for a total of 6 days.

All the development, support, updates/enquiries and other correspondences will be be taken care off from 22nd October 2018 (Monday) onwards.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below –

+91-9733233000
+91-9733933000
+91-9733551000

Looking for your co-operation and wishing you and your family a Happy and Joyous Durgapuja!

Gandhi Jayanti - National Holiday :: 2nd Oct 2018

info@technodg.com (TechnoDG) — Mon, 01 Oct 2018 14:07:04 +0530

Dear Clients,

This is to inform you that on 2nd October 2018 - Gandhi Jayanti, being a National Holiday to embark the birth anniversary of the father of the nation - Mahatma Gandhi, our office shall remain closed.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

1) +91-97332-33000

2) +91-97338-33000

3) +91-97339-33000

4) +91-97335-51000

Let us remember the greatness of the Mahatma and his efforts to make this nation, India - one of the greatest nation of the world and spread the message of peace and harmony to all.

Lion Linux Server Migration on 29 Sep 2018 (Saturday)

info@technodg.com (TechnoDG) — Thu, 27 Sep 2018 14:09:12 +0530

Dear Clients,

Servers Impacted: Lion

New Server Name: Venus

Migration Date : Sep 29 Sep 2018 (Saturday)

Migration Start Time: 8:30 PM (IST) +5:30 GMT

Time Duration: 12 - 16 Hours

Service Impacted : Linux Server

Why the need of Migration ? : As a part of our Quality assurance policy we regularly upgrade our infrastructure to meet the Industry standards & to protect the servers from any possible sign of crashes/downtimes. Since hard drive of the servers are mechanical devices hence we have a time frame of upgrading the hardware the moment it reaches its 2 years running phase. This servers have nearly completed their three years of operations and hence we feel its right time to move it to heavy duty servers which would not only improve the overall performance but also offer the latest hardware to meet the industry standards.

Maintenance Impact:
1. The FTP service will not available in this period.
2. Please do not create new websites in WHM in this period as newly created websites may not be migrated during migration.

What we expect from you: If you are using our DNS/Name Servers then you don't have to worry about anything. If however you are using your own custom name servers then please follow the instructions given below carefully:

1) You'll have to renumber the IP address of website, FTP and mail DNS records associated with the domain you are running as custom name servers.

Old DNS Records are:

yourdomain.com A 184.154.12.130

ftp.yourdomain.com A 184.154.12.130

mail.yourdomain.com A 184.154.12.130

New DNS Records are:

yourdomain.com A 65.60.4.234

ftp.yourdomain.com A 65.60.4.234

mail.yourdomain.com A 65.60.4.234

Thats it..beyond this you don't have to do anything.

Communications Plan: Our helpdesk will be fully functional and staffed during the migrations. We will also be posting periodic updates in the announcements section to keep you fully informed of the status of all migrations. Please do not use our emergency contact numbers during the migration, as this will just slow our work.

We appreciate your business and will do everything in our power to minimize downtime while safely and securely moving servers.

Downtime Notice for Lion Linux Server : 21st Sep 2018

info@technodg.com (TechnoDG) — Wed, 19 Sep 2018 11:12:09 +0530

Dear Clients,

This is for your kind information that the following server has been scheduled for a downtime for an important upgrade.

Server Name : Lion
Server Type : Linux Server
Maintenance Window : 30 - 60 Minutes
Scheduled Time : Sep 21, 2018 - Between 07:30 PM - 08:30 PM IST ( GMT 5.30 + )

The above mentioned Server would be taken down for Kernel UPGRADE. We anticipate a total downtime of approx 30 - 60 minutes.

We had to decide the Kernel Upgrade to improve the performance of the servers.

Please feel free to contact us for any further clarifications or assistance.

Important: Domain price revision on 4th September 2018

info@technodg.com (TechnoDG) — Sat, 01 Sep 2018 18:00:00 +0530

Dear Clients,

As you may be already aware that the US Dollar value against the Indian Rupee has been on the rise since past few months and the domain prices are dependent on the USD value. Due to this sustained increase in the value of the USD against the INR, we are unfortunately forced to revise and nominally increase the prices of some of our domain extensions. This price change is purely an outcome of the extraordinary growth of the Dollar. We assure you that if the trend reverses, we will review the prices again and pass on any benefits to you.

The prices of our domains will be revised from 4th September 2018. The revised prices will be applicable for New Domain Registrations, Renewals, Transfer and Restore actions.

The following domain prices will be applicable:

TLD	New Price
.COM	Rs.750.00 +GST 18%
.NET	Rs.1100.00 +GST 18%
.BIZ	Rs.1000.00 +GST 18%
.ORG	Rs.1000.00 +GST 18%
.INFO	Rs.1000.00 +GST 18%

We would strongly suggest you to please process your upcoming domain renewals at the earliest before the price rise on 4th September 2018.

We thank you for your understanding. Please get in touch with us if you have any further queries around this email.

15th August 2018 - Independence Day : Holiday Notice

info@technodg.com (TechnoDG) — Tue, 14 Aug 2018 20:05:25 +0530

Dear Clients,

We at TechnoDG would like to convey our heartiest regards on the occasion of India's 72nd Independence Day. Come lets rejuvenate and celebrate this most important occasion with pride, joy and fanfare. Let's remember and salute the selfless sacrifices of the freedom fighters, honour them and look forward to a happy and prosperous future for the nation - INDIA.

We would like to inform you that being a national holiday our office shall remain closed on 15th August 2018 (Wednesday). All the development, sales, marketing and support services shall be taken care-off from 16th August 2018 (Thursday) onwards.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

+91-97332-33000
+91-97339-33000
+91-97335-51000

Happy Independence Day !!!

Quarterly patches for Atom Online Payment Server : Downtime Notice

info@technodg.com (TechnoDG) — Tue, 05 Jun 2018 13:07:00 +0530

Dear Clients,

Please be informed that a downtime has been scheduled for Security Patches installation on Database Server of Atom Online Payment Gateway from 14th June 2018, IST 00:30 Hours to 15th June 2018, IST 01:30 Hours. No transactions will be processed during the maintenance period.

We request you to kindly take a note of the same.

Downtime Alert
Activity Type	Regular
Category	Database Maintenance
Activity Date	Thursday, 14th Jun 2018
Start Time	14 Jun 2018 IST 00:30 Hrs.
End Time	14 Jun 2018 IST 1:30 Hrs.
Duration in Hour(s)	01:00 Hour
Impacted System(s)	All ATOM Products (IVR, Net-Banking, IPG, Mobile Web)
Impacted users	All Users
Reason for Downtime	Maintenance on Database Servers for regular security patches

For any queries, please feel free to write back to us.

IMPORTANT: Online Payment Gateway Security Update

info@technodg.com (TechnoDG) — Fri, 11 May 2018 16:10:00 +0530

Dear Clients,

Greetings from TechnoDG...

We have always accorded highest priority to security. In line with this, there are a couple of updates related to the Online Payment Gateways (PG) we would like to share and ensure that you are ready for them.

Payment Council International, a standards and certification body for Credit and Debit cards and Reserve Bank of India, had mandated that all payments should be accepted from browsers that support Transport Layer Security (TLS) v 1.1 and 1.2. Deadline as issued by PCI for this is 30th June 2018. In line with this requirement, the PG have been ensuring that their platforms and servers are geared for this and have been ready since the last two years. Further, the PG would be discontinuing the support for browsers that support older versions of security protocols i.e. SSL and TLS v. 1.0 from June 10th, 2018. This would impact the following browsers:

Microsoft Internet Explorer 8 and below
Microsoft Internet Explorer 9 and 10 running on Microsoft Windows version lower than Microsoft Windows 7
Mozilla Firefox 26 and below Google Chrome 37 and below
Google Android OS Browser Android 4.4 (KitKat) and below
Opera Browser 16 and below
Mobile Safari for iOS 4 and below
Desktop Safari versions 6 and below for OS X 10.8 (Mountain Lion) and below

We would request you to please ensure that you have downloaded the latest version of the browsers and are initiating payments from the new browsers that support TLS v 1.1 and v1.2 onwards, else payment page will not open if redirected from your website on the browsers mentioned above.

Further, RBI has a released an advisory dated 16th April 2018 to notify banks to gear up for implementing encryption and other security technologies in their net banking interfaces by July 31st, 2018. All the online payment gateway API integration needs to be upgraded to the latest and secured versions provided by the PG since the support of old integrations will be discontinued post May 31st, 2018.

TechnoDG is already in process of upgrading the existing systems and payment integrations ans shall keep you posted on the same.

Please feel free to contact us for any further clarifications or assistance. We shall be happy to assist you.

SMS Price Increase from 15th May 2018

info@technodg.com (TechnoDG) — Mon, 07 May 2018 13:00:00 +0530

Dear Clients,

Greetings from TechnoDG...

This announcement is to inform you about the Web Based SMS’s operator prices which are getting increased from May 15th 2018. As you may know, there has been operator consolidation with several smaller operators exiting the Indian telecom industry, and others merging, such as Vodafone and Idea, given that the industry economics and market dynamics have been less favourable for Telcos in India, compared to other international markets. With this industry consolidation, 3 key players (Airtel, Vodafone and Reliance Jio) are driving market pricing, capacity volumes and QoS benchmarks for all Indian telco mobility solutions.

Though several telecom operators had started increasing their SMS prices over the last 9 months, we absorbed those initial increases, but the price increase notification that was received last week, is a steep change in Application-to-Person (A2P) messaging cost. Given this, we have no option but to increase our pricings as well. So the new pricing will be applicable from May 15th 2018 onwards depending on your slab volume, successfully submitted to the operator. GST will be charged additionally as applicable.

In this process of implementation your SMS account will remain inactive from 14th May 2018 to 15th May 2018. No SMS operation can be processed through online web portals/applications.

As you know, TechnoDG is always in process over the years, to enhance the customer satisfaction, retention and acquisition experiences. We would like to thank you for your trust, and will ensure that we will continue to provide you with the quality of service and innovative solutions to meet your business needs.

Please feel free to contact us if you have any further questions in this regard.

Looking forward to your continued support as always.

May Day 2018 :: Holiday Notice

info@technodg.com (TechnoDG) — Mon, 30 Apr 2018 12:29:25 +0530

Dear Clients,

This is to inform you that tomorrow on 1st May 2018 (May Day) our office shall remain CLOSED.

All the development, support, updates/enquiries and other correspondences will be be taken care off from 2nd May 2018 (Wednesday) onwards.

Only for emergency server side (Data Center) issues if arise during this period, we will be available on the numbers given below -

+919733233000
+919733933000
+919733551000

Looking for your kind co-operation.

Important Google SSL Policy updates for securing your websites over HTTPS

info@technodg.com (TechnoDG) — Tue, 17 Apr 2018 19:11:56 +0530

Dear Clients,

Throughout the past year Google has been advocating for a secured content delivery on the websites on SSL/TLS i.e. over HTTPS instead of plain HTTP protocol. We had informed earlier about the upcoming policy of Google where the websites collecting personal information, financial details or passwords were marked "Non Secure" on Google Chrome browser if they were not accessed over HTTPS. We were expecting similar notifications and security measures for other websites and browsers coming shortly.

You may refer to the earlier article here for details: https://helpdesk.technodg.com/announcements-view.php?id=218

Today, this is to inform you that post June 2018, the visitors accessing any websites over HTTP will also be warned with the "Non Secure" warning at the address bar of Google Chrome. So, all websites and web pages will be marked as unsafe by Google Chrome if not delivered over TLS. This is a push from Google to make more websites implement encryption and to better protect end users.

What is HTTPS?

HTTPS (Hypertext Transfer Protocol Secure) is an internet communication protocol that protects the integrity and confidentiality of data between the user's computer and the site. Users expect a secure and private online experience when using a website. We encourage you to adopt HTTPS in order to protect your users' connection to your website, regardless of the content on the site.

HTTPS encryption protects the channel between your browser and the website you're visiting, ensuring no one in the middle can tamper with the traffic or spy on what you’re doing. Without that encryption, someone with access to your router or ISP could intercept information sent to websites or inject malware into otherwise legitimate pages.

Data sent using HTTPS is secured via Transport Layer Security protocol (TLS), which provides three key layers of protection:

Encryption — encrypting the exchanged data to keep it secure from eavesdroppers. That means that while the user is browsing a website, nobody can "listen" to their conversations, track their activities across multiple pages, or steal their information.
Data integrity — data cannot be modified or corrupted during transfer, intentionally or otherwise, without being detected.
Authentication — proves that your users communicate with the intended website. It protects against man-in-the-middle attacks and builds user trust, which translates into other business benefits.

What is SSL/TLS protocol?

The TLS protocol is at the heart of how the internet is secured, but in the past 20+ years since its inception, it has by no means remained static. What began as SSL has evolved through several TLS versions, each one adding new cryptographic techniques and enhancing performance. When using TLS, servers and clients negotiate exactly how to speak TLS to one another, including the version of the protocol and the underlying ciphers.

When a SSL policy is created, two things are specified:

A minimum TLS version: Setting this to 1.1, for example, means that the TLS proxy server load balancer will only negotiate TLS with clients that support TLS version 1.1 or newer.
A profile of features: This selects the set of cipher suites that the TLS proxy server load balancer can use.

By default, HTTPS load balancing and SSL proxy load balancing use a set of SSL features that provides good security and wide compatibility. Some applications require more control over which SSL versions and ciphers are used for their HTTPS or SSL connections. You can define SSL policies to control the features of SSL that your load balancer negotiates.

Why do I need it?

Google Chrome is now the most popular browser and is always gaining market share. The current statistics (published by StatCounter) show that up to 67% of desktop and up to 52% of mobile website visits come from Google Chrome browsers only. With the next 3 biggest desktop browsers Internet Explorer, Firefox and Safari not even making a combined 25% of the market share.

The second popular desktop browser, Mozilla Firefox, which claims over 11% of the market share has also announced plans of marking the "Non Secure" websites accessed over HTTP.

Therefore, it is of utmost importance to make your website marketable on the top internet browsers. Other browsers shall also follow and update their policies accordingly to secure their users and enhance their credibility.

Secure your website today!

In response to the above, TechnoDG would be happy to assist you in purchasing and installing SSL certificates onto your website for you to fully secure them as per the upcoming SSL policies. This would ensure that your website visitors are assured of their personal data being secured properly over HTTPS while browsing and transacting on your website.

Please get in touch with your SSL related requirements so that we may guide you accordingly.

Critical Drupal Vulnerabilities Disclosed : Upgrade Today!

info@technodg.com (TechnoDG) — Fri, 30 Mar 2018 17:33:00 +0530

Dear Clients,

Yesterday, Drupal disclosed critical security vulnerabilities impacting Drupal versions 6 to 8. If you are running Drupal, update your applications immediately to secure your websites.

Drupal Security Advisory: https://www.drupal.org/sa-core-2018-002

A remote code execution vulnerability exists within multiple subsystems of Drupal 7.x and 8.x. This potentially allows attackers to exploit multiple attack vectors on a Drupal site, which could result in the site being completely compromised. This issue also affects Drupal 6.

Kindly check your Drupal installation and upgrade the same as per the security advisory published at the above URL.

Please feel free to contact us in case you require any assistance in this regard.

Linux TechnoDG Server Upgrade : Downtime Notice for 15th Mar 2018

info@technodg.com (TechnoDG) — Wed, 14 Mar 2018 19:01:36 +0530

Dear Clients,

As already informed about the Security Vulnerabilities of modern CPUs with respect to Meltdown and Spectre, we are happy to inform you that the OS of our TechnoDG Linux Server (CloudLinux) has been upgraded to fix the same. Please Click here to visit our previous helpdesk article for more information on this issue.

We have thus schedule the server's reboot on Upcoming Thursday (March 15, 2018) at 12:00 PM for the upgrades to come into effect. We hope that the server will not get down for more than 1 hour but there is a possibility of an unforeseen situation to arise, though every effort is being made to ensure this will be completed within the stipulated time period.

Downtime Schedule: 15th March 2018 at 12:00 PM
Expected Downtime: up to 60 minutes

We appreciate your patience during the reboot process and shall update the announcement accordingly.

Happy Holi & Dol Yatra 2018 :: Holiday Notice for 1st & 2nd March 2018

info@technodg.com (TechnoDG) — Tue, 27 Feb 2018 18:18:48 +0530

Dear Clients,

All the members and families of TechnoDG wish you a very Happy and Colourful Holi and Dol Yatra - The Festival of Colours. May the colours of the festival enrich all lives with joy, happiness, peace and prosperity.

Please note, on this above occasion our office shall remain fully closed on for 2 days as mentioned below.

# Office Closed Days:

Thursday, 1st March 2018
Friday, 2nd March 2018

Our online support, development and marketing activities shall be fully operational from 3rd March 2018 (Saturday) onwards only. For emergency support on server side (data center) issues during this period, we will be available on the numbers given below -

+91-97332-33000
+91-97339-33000
+91-97335-51000

Looking for your kind co-operation and again wishing a very colourful and safe festivities to you and your family.

May this Holi be bright as the colors that splash on you!

Holi Hai...

Happy Republic Day - 26th January 2018 : Holiday Notice

info@technodg.com (TechnoDG) — Thu, 25 Jan 2018 18:37:17 +0530

Dear Clients,

The members of TechnoDG wish you a very Happy 69th Republic Day of India (26th January 2018).

As India celebrates its 69th Republic Day tomorrow, come lets remember the golden heritage of our country and be proud to be a part of an ever shining India.

This is for your kind information, that our office shall remain CLOSED on 26th January 2018 (Friday). All the development, support, updates/enquiries and other correspondences will be be taken care off from Saturday, 27th January 2018 onwards.

Only for emergency server side (data center) issues if arise during this period, we will be available on the numbers given below -

+91 - 97332 33000
+91 - 97339 33000
+91 - 97335 51000

Looking for your kind co-operation. Happy Republic Day 2018.

Important Security Advisory - Meltdown and Spectre affecting all computing platforms via Processor Speculative Execution

info@technodg.com (TechnoDG) — Tue, 09 Jan 2018 16:11:53 +0530

TechnoDG is aware and keeping a close watch on a recently disclosed security vulnerability that is affecting Intel, AMD & ARM processor architectures across servers, desktops & mobile devices. We will be updating all the affected infrastructure and our cloud images in the upcoming days, once the fix becomes available from the OS vendors.

Website dedicated to this vulnerability -

What is the difference between Meltdown and Spectre?

Meltdown breaks the mechanism that keeps applications from accessing arbitrary system memory. Consequently, applications can access system memory. Spectre tricks other applications into accessing arbitrary locations in their memory. Both attacks use side channels to obtain the information from the accessed memory location. For a more technical discussion we refer to the papers ( Meltdown and Spectre)

Is there a workaround/fix?

There are patches against Meltdown for Linux (KPTI (formerly KAISER)), Windows, and OS X. There is also work to harden software against future exploitation of Spectre, respectively to patch software after exploitation by Spectre .

Is there more technical information about Meltdown and Spectre?

Yes, there is an academic paper and a blog post about Meltdown, and an academic paper about Spectre. Furthermore, there is a Google Project Zero blog entry about both attacks.

Technical Overview

Several microarchitectural (hardware) implementation issues affecting many modern microprocessors have surfaced recently. As explained in Red Hat's security advisory, fixing these requires "updates to the Linux kernel, virtualization-related components, and/or in combination with a microcode update. An unprivileged attacker can use these flaws to bypass conventional memory security restrictions in order to gain read access to privileged memory that would otherwise be inaccessible. There are 3 known CVEs related to this issue in combination with Intel, AMD, and ARM architectures. All three rely upon the fact that modern high performance microprocessors implement both speculative execution, and utilize VIPT (Virtually Indexed, Physically Tagged) level 1 data caches that may become allocated with data in the kernel virtual address space during such speculation.

The first two variants abuse speculative execution to perform bounds-check bypass (CVE-2017-5753), or by utilizing branch target injection (CVE-2017-5715) to cause kernel code at an address under attacker control to execute speculatively. Collectively these are known as "Spectre". Both variants rely upon the presence of a precisely-defined instruction sequence in the privileged code, as well as the fact that memory accesses may cause allocation into the microprocessor’s level 1 data cache even for speculatively executed instructions that never actually commit (retire). As a result, an unprivileged attacker could use these two flaws to read privileged memory by conducting targeted cache side-channel attacks. These variants could be used not only to cross syscall boundary (variant 1 and variant 2) but also guest/host boundary (variant 2).

The third variant (CVE-2017-5754) relies on the fact that, on impacted microprocessors, during speculative execution of instruction permission faults, exception generation triggered by a faulting access is suppressed until the retirement of the whole instruction block. Researchers have called this exploit "Meltdown". Subsequent memory accesses may cause an allocation into the L1 data cache even when they reference otherwise inaccessible memory locations. As a result, an unprivileged local attacker could read privileged (kernel space) memory (including arbitrary physical memory locations on a host) by conducting targeted cache side-channel attacks."

Fix on Linux:

How to patch Meltdown CPU Vulnerability CVE-2017-5754 and Spectre Vulnerability CVE-2017-5753/CVE-2017-5715 on Linux:

Fix on CentOS

Type the following yum command:

$ sudo yum update kernel

Reboot the instance

Fix on Debian/Ubuntu

Use the following apt-get command:

$ sudo apt-get update

$ sudo apt-get install kernel

Reboot the instance

Kindly feel free to contact us for any concerns that you may have related to the above vulnerabilities & fixes on our servers.

We shall be happy to assist you.

Merry Christmas 2017 :: Holiday Notice

info@technodg.com (TechnoDG) — Sat, 23 Dec 2017 19:29:15 +0530

Dear Clients,

All the members of team TechnoDG wish you and your family a very Happy Christmas.

Please note, on the occasion of Christmas our office shall remain fully closed on Monday, 25th December 2017. Our online support, development and marketing activities shall be fully operational from Tuesday, 26th December 2017 onwards only.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

+91 97332 33000
+91 97339 33000
+91 99335 51000

Merry Christmas & Season's Greetings

Office closure notice for maintenance on 23rd December 2017

info@technodg.com (TechnoDG) — Thu, 21 Dec 2017 17:58:48 +0530

Dear Clients,

This is to inform you that we shall be carrying on some urgent maintenance works at our office on Saturday, 23rd December 2017 due to which our office shall remain CLOSED and no development or marketing assignments will be undertaken.

We regret this short notice but for your convenience our email support shall be ON. Kindly mail us or open a support ticket at URL mentioned below for any kind of support requests that you may have. We shall respond to it in the best possible time.

Mail us for Support at: info@technodg.com

Support Tickets URL: http://helpdesk.technodg.com

Looking forward to you kind co-operation.

Lion Linux server is under reboot

info@technodg.com (TechnoDG) — Sat, 25 Nov 2017 17:39:33 +0530

Dear Clients,

Due to some technical issues on our Lion Linux server, we had to reboot the server and now the server is running FSCK so it would take more time than we anticipate.

We regret the inconvenience caused to you due to this. We will get back to you as soon as the server is back online.

Please feel free to get in touch with us for any further clarification or assistance.

Linux Server Downtime Notice for 20th Nov 2017 : Lion Server Kernel Upgrade [Updated]

info@technodg.com (TechnoDG) — Sat, 18 Nov 2017 17:56:36 +0530

Dear Clients,

This is to notify that the following Linux Shared Hosting Server shall be taken down as per the schedule given below for a necessary Kernel UPGRADE to improve the performance of the server. All the websites and services on the server shall be unavailable during the maintenance window.

Server Name : technodg.in (Lion Server)

Server Type : Linux Server

Maintenance Window : 60 - 120 Minutes

Scheduled Time : Nov 20, 2017 - Between 07:00 PM - 09:00 PM IST ( GMT 5.30 + )

We anticipate a total downtime of approx 60 - 120 minutes but shall try to get the server back online at the earliest.

We shall keep you posted on the status.

Please feel free to get in touch with us for any further clarifications or assistance.

Support for Obsolete OS & Software Closed [Windows XP, Vista & Windows 7] : Please Upgrade now

info@technodg.com (TechnoDG) — Mon, 30 Oct 2017 18:39:33 +0530

Dear Clients,

It has been noticed that many of our clients are still using the operating systems which are now obsolete and are no longer supported by their parent company. For example, Microsoft has closed all updates and support for the Windows XP and Vista. Windows 7, 8 & 8.1 have been taken off the shelf last year and the support closing date has been declared by Microsoft. Even Google has closed the support of such OS for its browser Chrome and its extension.

Such PCs and software are becoming vulnerable and are experiencing multiple issues with each passing day. We have already received reports that Outlook Express and MS Outlook on Windows XP are no longer authenticating and working as earlier with the email accounts hosted on our servers.

During the last few years the servers, operating systems, software platforms, browsers etc. have undergone major changes with respect to security, interface, performance, support, user experience, personalization etc. Due to the regular upgrades and updates on the newer versions, the support for the old systems, protocols and methods are no longer extended/supported by their respective providers. Hence, we are also unable to extend any further support to such obsolete and unsupported PCs and operating systems.

We would request you to please review your PCs and please upgrade to the latest operating systems and software for the best experience. Kindly opt for Original Operating Systems and Software only for the best experience and keep them updated at all times to avoid any issues.

Happy Diwali & Kalipuja 2017 : Office will Remain Closed on 20th October, 2017

info@technodg.com (TechnoDG) — Thu, 19 Oct 2017 16:19:52 +0530

Dear Clients,

Team TechnoDG wishes you a very happy and prosperous festive season.

Holiday on: October 20th, 2017 (Friday)

All the development, support, updates/enquiries and other correspondences will be be taken care off from 21st October 2017 (Saturday) onwards.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

+91-9733233000
+91-9733551000
+91-9434081390

Looking for your active co-operation and wishing you and your family a Happy, Safe and Joyous Diwali...

Durgapuja Holidays 2017 & Gandhi Jayanti :: Office will remain closed for 6 days

info@technodg.com (TechnoDG) — Mon, 25 Sep 2017 19:34:11 +0530

Dear Clients,

Team TechnoDG wishes you a very happy and prosperous festive season.

Durgapuja Holidays on:

September 27, 2017 (Wednesday) : Saptami
September 28, 2017 (Thursday) : Austami
September 29, 2017 (Friday) : Nabami
September 30, 2017 (Saturday) : Dashami

Furthermore, as the above holidays are preceding the weekly offday on 1st October (Sunday) and Gandhi Jayanti - a National Holiday, on 2nd October 2017 (Monday), hence the office shall remain closed for a total of 6 days.

All the development, support, updates/enquiries and other correspondences will be be taken care off from 3rd October 2017 (Tuesday) onwards.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

+91-9733233000
+91-9733933000
+91-9733551000

Looking for your co-operation and wishing you and your family a Happy and Joyous Durgapuja!

TechnoDG.in Linux Server in under reboot for Kernel upgrade [Updated]

info@technodg.com (TechnoDG) — Tue, 29 Aug 2017 11:17:11 +0530

Dear Clients,

Due to some performance issues with the below mentioned server, the data center team had to execute some immediate fixes and Kernel upgrades which needs the server to be rebooted. Please find the details below:

Servers Name : technodg.in

Server Type : Linux Server

Maintenance Window : 30 - 60 Minutes

The above mentioned Server is under reboot following Kernel UPGRADE. We anticipate a total downtime of approx 30 - 60 minutes.

We regret this short notice and are monitoring the process. We shall keep your posted accordingly.

Please feel free to get in touch with us for any further assistance.

Revision of Email Plan costing for Business Mail Plan

info@technodg.com (TechnoDG) — Thu, 17 Aug 2017 12:18:04 +0530

Dear Clients,

This is to bring to your kind notice that due to the revision of mail server’s costing for "Business Mail" services, the plan renewal charges and new email plan charges will get increased from Rs.420.00+Tax to Rs.600.00+Tax per year per ID.

Against this backdrop, the revised prices for Business Email renewals/registrations will be applicable from 21st August 2017.

This revision will enable to continue to launch exciting new features that improve Usability, Reliability & Experience on Business Email.

Here's a glimpse at some of the upgrades rolled out on Business Email recently:

Identities for mailboxes
IMAP Sync
Enhanced Deliverability rate
Superior Queuing mechanism
Upgraded Anit-Spam engine
Improved Security measures
SSL installation on mail servers
Infrastructure upgrades

We look forward to adding more features to enhance your Business Mail experiences.

Please feel free to contact us for any further clarifications or assistance in this regard.

15th August 2017 - Independence Day : Holiday Notice

info@technodg.com (TechnoDG) — Mon, 14 Aug 2017 18:59:33 +0530

Dear Clients,

We at TechnoDG would like to convey our heartiest regards on the occasion of India's 71st Independence Day. Come lets rejuvenate and celebrate this most important occasion with pride, joy and fanfare. Let's remember and salute the selfless sacrifices of the freedom fighters, honour them and look forward to a happy and prosperous future for the nation - INDIA.

We would like to inform you that being a national holiday our office shall remain closed on 15th August 2017 (Tuesday). All the development, sales, marketing and support services shall be taken care-off from 16th August 2017 (Wednesday) onwards.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

+91-97332-33000
+91-97339-33000
+91-97335-51000

Happy Independence Day !!!

TechnoDG Server Upgrade Scheduled for 28th March 2017 at 11:00 pm [Updated]

info@technodg.com (TechnoDG) — Tue, 28 Mar 2017 14:27:59 +0530

Dear Clients,

As per our commitment towards promising you a worldclass service and updated infrastructural support, we had been planning for the OS, CPanel features and Resource upgrade of our premium TechnoDG Linux Web Hostinig Server with the IP 103.20.213.83. Our plans could be executed finally now keeping all our concerns and experiences for the upgrade.

In this regard, the server shall be under maintenance and scheduled upgrade on 28th March 2017 from 11:00 pm onwards.

Scheduled Date and Time: 28th March 2017 at 11:00 pm
Expected Downtime: about 60 minutes

Although we have taken all the necessary measures for minimizing any downtime of the services and websites hosted on the server, but still, we would expect your kind co-operation and patitience in case of any unforeseen issue arises. Our data centre team is properly equipped and experienced to resolve any such issues.

We shall update you with further details and specifications, once the server is updated.

DDoS attacks on Windows Server : technodg.co.in

info@technodg.com (TechnoDG) — Tue, 28 Mar 2017 07:10:13 +0530

Dear Clients,

We are experiencing some Distributed Denial of Service (DDoS) attacks on the Windows server. The NOC Team is trying to mitigate the attack and null route the server IP. While we appreciate your patience and understanding, at this point of time we do not have an exact ETA as the attacks can take a few hours or more to completely mitigate.

We shall keep you posted with the progress on the same and deeply regret any inconvenience this may have caused to you.

Happy Holi & Dol Yatra 2017 :: Holiday Notice for 13th March 2017

info@technodg.com (TechnoDG) — Sat, 11 Mar 2017 12:46:29 +0530

Dear Clients,

Please note, on this above occasion our office shall remain fully closed on Monday, 13th March 2017.

Our online support, development and marketing activities shall be fully operational from 14th March 2017 (Tuesday) onwards only. For emergency support on server side (data center) issues during this period, we will be available on the numbers given below -

+91-97332-33000
+91-97339-33000
+91-97335-51000

Looking for your kind co-operation and again wishing a very colourful and safe festivities to you and your family.

May this Holi be bright as the colors that splash on you!

Holi Hai...

Non-secure Collection of Passwords will trigger warnings in Google Chrome 56

info@technodg.com (TechnoDG) — Fri, 03 Feb 2017 09:51:26 +0530

Dear Clients,

As notified by Google, beginning in January 2017, the browser Google Chrome (version 56 and later) will mark pages that collect passwords or credit card details as “Not Secure” unless the pages are served over HTTPS. The new warning is the first stage of a long-term plan to mark all pages served over the non-encrypted HTTP protocol as “Not Secure”.

What is HTTPS?

Data sent using HTTPS is secured via Transport Layer Security protocol (TLS), which provides three key layers of protection:

Encryption — encrypting the exchanged data to keep it secure from eavesdroppers. That means that while the user is browsing a website, nobody can "listen" to their conversations, track their activities across multiple pages, or steal their information.
Data integrity — data cannot be modified or corrupted during transfer, intentionally or otherwise, without being detected.
Authentication — proves that your users communicate with the intended website. It protects against man-in-the-middle attacks and builds user trust, which translates into other business benefits.

How the Non-Secure status will be displayed?

To help users browse the web safely, Google Chrome indicates connection security with an icon in the address bar. Historically, Chrome has not explicitly labelled HTTP connections as non-secure. Beginning in January 2017 (Chrome 56), it will however mark HTTP pages that collect passwords or credit cards as non-secure, as part of a long-term plan to mark all HTTP sites as non-secure.

The latest Google notification is surely going to impact the world wide web in a big way where user's experience, concerns of privacy and security shall become a major stepping stone in publishing contents and transacting online. Google Chrome is one of the most popular browsers today and this notification would surely impact any website visitors using this browser with the concerns of privacy and data security.

TechnoDG has always emphasized working towards a safe and secure user experience on all our online endeavours and projects and look forward to enhance the same as per this latest Google notification.

Please be informed that we expect similar implementation may be soon brought into effect by other browsers as well to enhance the user's security and their credibility, popularity and user-base.

Please feel free to get in touch with us in case you need any further assistance or clarification.

Happy Republic Day 26th January 2017 :: Holiday Notice

info@technodg.com (TechnoDG) — Wed, 25 Jan 2017 14:27:40 +0530

Dear Clients,

The members of TechnoDG wish you a very Happy Republic Day of India, 26th January 2017.

As India celebrates its 68th Republic Day come lets remember the golden heritage of our country and be proud to be a part of an ever shining India.

This is for your kind information, that our office shall remain CLOSED on 26th January 2017 (Thursday). All the development, support, updates/enquiries and other correspondences will be be taken care off from Friday, 27th January 2017 onwards.

Only for emergency server side (data center) issues if arise during this period, we will be available on the numbers given below -

+91 - 97332 33000
+91 - 97339 33000
+91 - 97335 51000

Looking for your kind co-operation. Happy Republic Day.

Hardware Issue in Lion-india.dnsracks.com Server

info@technodg.com (TechnoDG) — Fri, 09 Dec 2016 13:03:03 +0530

Dear Clients,

Server: Lion-India.dnsracks.com

Server Type: Linux

Our Linux Server Lion-India.DNSRACKS.COM is having some Hardware issues and may appear to be down. Our technicians are working over the problem and we expect it to be resolved within 2 - 4 Hours. The announcement area would be updated as soon as the server goes live.

We regret the inconvenience caused to you in the process.

TechnoDG Linux Server Migration : Downtime Notice for 5th December 2016 [Updated]

info@technodg.com (TechnoDG) — Mon, 05 Dec 2016 14:08:12 +0530

Dear Clients,

We are experiencing some issues with the Primary Hard Disk (HDD) and the RAID drives of our Linux server (technodg.technodg.com). Hence, it has been decided to migrate the websites & services hosted on the server to a new Linux Server immediately. During the migration, the websites under migration shall be unavailable till the time this process is complete.

Migration Date: Dec 05, 2016 from 10:00pm onwards (IST)

Expected Downtime: 6 to 8 hours

Scope of Work: All users accounts/files/mailboxes/databases and package information would be copied to the new server during this process.

We would like to assure you that we shall try our best to keep the downtime as short as possible. You shall be updated once the migration process is complete to check further and confirm.

Please feel free to get in touch with us for any further clarifications or assistance.

Updates on Linux Server Issue on 19th Nov 2016 [Host IP: 184.154.134.202]

info@technodg.com (TechnoDG) — Sat, 19 Nov 2016 10:38:36 +0530

Dear Clients,

This is for your information that our Linux HostMachine by the name of Virtualizor was down today morning due to some issue on the server and as a result all the associated VM's were down as well.

The server is back online now and is being monitored.

The RAID in this server had failed, however, our techs were able to recover it. The RAID is currently rebuilding on the server. This will reduce performance, but it is needed to preserve your data. We will continue to monitor the rebuild process. When it is finished, we will start replacing the drives currently in the server as some of drives showing signs of failure.

We will keep you informed of our progress.

Circular to minimize the hassles of Demonetisation of OHD

info@technodg.com (TechnoDG) — Tue, 15 Nov 2016 10:47:53 +0530

Techno Developers Group is proudly supporting the great and never before initiative by Govt. of India

- To clean India and kill the parallel economy through its motion against Black Money

Here, we would like to share the step we are taking to participate by extending our hands within our capacity to the members of our house –

The members of our team are encouraged to return the OHD (Old High Denomination) of their Salary withdraws and exchange the same with new / smaller denominations
The time members require to visit bank branches to exchange their OHD will be treated within Office Hours
The time members require to visit bank branches to the cash their cheques will be treated within Office Hours
The time members require to visit banks branches to deposit the cash into their accounts will be treated within Office Hours

Note : This circular is valid only till 30^th November 2016 and with prior permission as the working shift is to be managed for smooth running of the support, services & administration. The circular may be considered for extension if requirement arises.

We request all responsible houses if they can take these steps and ensure their own team member’s comfort and ease of life.

NB :

We had always felt the impact of the black money transactions as there are some concerns of our sector allowed working without proper bills/invoices and hence evade the applicable taxes that needed to be collected from the clients. The cost that our clients paid due to the same was on a higher side by about 20 to 25% and it was really becoming tougher for us to compete in small markets. So, we heartily welcome and appreciate such innovative initiatives of the Govt. of India.

We have always encouraged online payments for the ease of our esteemed clients. To process your online payments or find more details regarding bank transfers please visit: http://billing.technodg.com

We are ready to take this initial challenges and be a part of nation building process for a bright future.

Office maintenance notice for 12th November 2016 : Partially operational support

info@technodg.com (TechnoDG) — Fri, 11 Nov 2016 13:43:29 +0530

Dear Clients,

Please be informed that due to some important maintenance of the server and network, our design, development, marketing and other activities shall be suspended for a day on Saturday, 12th November 2016.

The support services shall be partially operational through phone and emails only. We shall try to respond to all your requests at the earliest but the resolution may take a bit longer time than usual.

Please mail us for support at info@technodg.com or call us at the following numbers:

+91-3532576767 (Landline)
+91-9932008888 (Mobile)

The office shall be fully operational from Monday, 14th November 2016 onwards.

Looking forward to you kind co-operation.

Important update! Impact of IRTP-C on Domain Transfers

info@technodg.com (TechnoDG) — Tue, 08 Nov 2016 13:42:10 +0530

Dear Clients,

As you know, ICANN has implemented a new Transfer Policy which affects all ICANN-accredited registrars. The Transfer Policy takes effect 1 December 2016.

Process Changes

Here are some of the key aspects that are part of the new Transfer Policy :

Inter-Registrar Transfers

A Form of Authorization, or FOA, is the email that is sent to the registered name holder when a domain transfer is initiated to approve the request. The FOA will now expire after 60 days if the transfer is not completed, unless we allow an automatic renewal and the registrant has expressly opted in to an automatic renewal.

The FOA is void if the domain name expires before approval.

Inter-Registrant Transfers

If a material change is made, we must collect consent from both the Prior Registrant and the New Registrant, prior to making the requested change, even if you represent both parties. A “material change” is a change in the name, company or email address listed for the registrant contact.
If the Prior Registrant and New Registrant do not confirm the change within 60 days of the request, the change implementation will not proceed.
Once both Prior and New Registrant parties agree to the requested contact changes, the information will be updated within 1 day after.

Processes affected on Orderbox / Control Panel

Mentioned below are processes that will be directly impacted by this policy change and will be updated to comply

Domain Name Transfer
Modify Contact Information
Bulk Modification of Contacts
Toggle Privacy Protection
Aftermarket Transfers (Purchase & Sale)

We would request you to please take a note of the policy changes accordingly.

We shall update you if any further details are received.

Happy Diwali & Kalipuja 2016 : Holiday Notice for 29th October 2016

info@technodg.com (TechnoDG) — Fri, 28 Oct 2016 13:04:27 +0530

Dear Clients,

Wishing you a very Happy Diwali and Kalipuja 2016.

This is for your kind notice that TechnoDG team would be on DIWALI/KALIPUJA HOLIDAY on October 29th, 2016. Since 30th October 2016 is a Sunday, hence all the development, support, updates/enquiries and other correspondences will be be taken care off from 31st October 2016 onwards.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

+91-97332-33000
+91-97339-33000
+91-97335-51000

Looking for your active co-operation and wishing you and your family a Happy, Joyous and Safe Diwali & Kalipuja.

Durgapuja Holidays 2016 :: Office will remain closed for 4 days

info@technodg.com (TechnoDG) — Fri, 07 Oct 2016 12:55:50 +0530

Dear Clients,

Team TechnoDG wishes you a very happy and prosperous festive season.

This is for your kind information, that our office will remain fully CLOSED for the Durgapuja Holidays on the following days. Hence, no activities related to support, sales, marketing, development, designing or updates will be undertaken during this period.

Durgapuja Holiday on:

October 8, 2016 (Saturday) : Saptami
October 9, 2016 (Sunday) : Austami
October 10, 2016 (Monday) : Nabami
October 11, 2016 (Tuesday) : Dashami

All the development, support, updates/enquiries and other correspondences will be be taken care off from 12th October 2016 (Wednesday) onwards.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

+91-9733233000
+91-9733933000
+91-9733551000

Looking for your active co-operation and wishing you and your family a Happy and Joyous Durgapuja!

Linux Server Migration : Downtime Notice for 17th Aug 2016

info@technodg.com (TechnoDG) — Wed, 17 Aug 2016 14:01:04 +0530

Dear Clients,

We are experiencing some mailing issues with one of ours Linux server (lion.dnsracks.com). Hence, it has been decided to migrate the websites & services hosted on the server to a new Linux Server. During the migration, the websites under migration shall be unavailable till the time this process is complete.

Migration Date: Aug 17, 2016 from 10:00pm onwards (IST)

Expected Downtime: 4 to 6 hours

Scope of Work: All users accounts/files/mailboxes/databases and package information would be copied to the new server during this process.

We would like to assure you that we shall try our best to keep the downtime as short as possible. You shall be updated once the migration process is complete to check further and confirm.

Please feel free to get in touch with us for any further clarifications or assistance.

15th August 2016 - Independence Day :: 2 days Holiday Notice

info@technodg.com (TechnoDG) — Sat, 13 Aug 2016 06:39:56 +0530

Dear Clients,

As India celebrates 70th year of independence on this coming 15th August 2016, come lets rejuvenate and celebrate this most important occasion with pride, joy and fanfare. Let’s remember and salute the selfless sacrifices of the freedom fighters, honour them and look forward to a happy and prosperous future for the nation.

We at TechnoDG would like to convey our heartiest regards on this important day and would like to inform you that being a national holiday our office shall remain closed on 15th August 2016 (Monday). Also as 14th August 2016 is a Sunday hence we would like our team to take a break, spend some extra time with their families and join back work with refreshed minds to serve you better.

So, please note that our office shall remain closed on 14th & 15th August 2016 and all the development and support services shall be taken care-off from 16th August 2016 onwards.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

+91-97332 33000
+91-97339 33000
+91-97335 51000

Happy Independence Day !!!

Important Announcement on Krishi Kalyan Cess - Applicable for Unpaid Invoices also

info@technodg.com (TechnoDG) — Tue, 31 May 2016 14:45:25 +0530

Dear Clients,

Greetings from Techno Developers Group !

This is to inform you that Chapter VI of the Finance Act, 2015 has been brought into effect from 01 June, 2016.

Accordingly, Krishi Kalyan Cess is leviable on all taxable services, other than services which are fully exempt from Service Tax or services which are otherwise not liable to Service Tax under section 66B of the Finance Act, 1994, at the rate of 0.5%.

Basis the amendment, it is viewed that the new levy of Krishi Kalyan Cess would apply on Invoices raised prior to 01 June 2016, if the payment is not received against the invoice on such service at the time of introduction ofnew levy of KKC (i.e. 1st June 2016). Pursuant to above, differential billing on account of Tax rate changes (KKC @ 0.5%) will be adjusted through a Debit Note which Techno Developers Group would raise against such unpaid invoices carrying service tax component as of June 01, 2016.

Note : Please forward this message to the appropriate people in your organization.

Happy Holi 2016 :: Office Closure Notice for 23rd & 24th Mar 2016

info@technodg.com (TechnoDG) — Tue, 22 Mar 2016 13:50:02 +0530

Dear Clients,

Team TechnoDG wishes you a very Happy and Colourful Dol Yatra and Holi - The Festival of Colours. May the colours of the festival enrich all lives with joy, happiness, peace and prosperity.

Please note, on this occasion our office shall remain fully CLOSED on 23rd March & 24th March 2016.

Our online support, development and marketing activities shall be fully operational from 25th March 2016 (Friday) onwards only.

For emergency support on server side (data center) issues during this period, we will be available on the numbers given below -

+91 9733233000
+91 9733933000
+91-9733551000

Looking for your kind co-operation and again wishing a very colourful and safe festivities to you and your family.

May this Holi be bright as the colors that splash on you!

Holi Hai...

MySQL - InnoDB Storage Engine Corruption issue on Lion Server

info@technodg.com (TechnoDG) — Wed, 17 Feb 2016 10:38:53 +0530

Dear Clients,

The MySQL on the Lion (Linux) server went down a few hours ago. We have been working on the issue and have detected that a corruption in MySQL's InnoDB Storage Engine structure has occurred on the server.

The Data Center Team is trying to recover and restore the databases from backups. This process may take around 6 to 12 hours. We shall keep you posted accordingly.

Your cooperation in this regard would be highly appreciated.

Happy Republic Day 26th January 2016 :: Holiday Notice

info@technodg.com (TechnoDG) — Mon, 25 Jan 2016 14:00:25 +0530

Dear Clients,

The members of TechnoDG wish you a very Happy Republic Day of India, 26th January 2016.

As India celebrates its 67th Republic Day come lets remember the golden heritage of our country and be proud to be a part of an ever shining India.

This is for your kind information, that our office shall remain CLOSED on 26th January 2016 (Tuesday). All the development, support, updates/enquiries and other correspondences will be be taken care off from Wednesday, 27th January 2016 onwards.

Only for emergency server side (data center) issues if arise during this period, we will be available on the numbers given below -

+91 - 97332 33000
+91 - 97335 33000
+91 - 97335 51000

Looking for your kind co-operation. Happy Republic Day.

Merry Christmas 2015 :: Holiday Notice

info@technodg.com (TechnoDG) — Thu, 24 Dec 2015 13:56:25 +0530

Dear Clients,

All the members of team TechnoDG wish you and your family a very Happy Christmas and a Prosperous New Year 2016 ahead. As always this year too we were in a continuous process of providing the best solutions and services of the IT industry to enhance your experiences and interactions world over.

We all are grateful to you and thank you for your kind support and co-operation that you have extended to us. We assure you that we shall be always extending the best of our services and support to you in the coming year as well. We shall be always looking forward to your valuable feedbacks and suggestions for our betterment.

Please note, on the occasion of Christmas our office shall remain fully closed on 25th December 2015. Our online support, development and marketing activities shall be fully operational from 26th December 2015 onwards only.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

+91 97332 33000
+91 97335 33000
+91 97339 33000
+91 99335 51000

Merry Christmas & Happy New Year 2016

Lion.dnsracks.com Linux Server Migration Between Dec 2, 2015 to Dec 12, 2015

info@technodg.com (TechnoDG) — Tue, 01 Dec 2015 07:45:47 +0530

Dear Clients,

As you know that we are experiencing some mail issue with our Lion.dnsracks.com (Linux) server hence we have decided its migration to new Linux Server.

Migration Date: Between Dec 2, 2015 to Dec 12, 2015

Scope of Work: All users accounts/mailboxes/db's and package information would be copied to the new server during this process. All reseller packages & settings would be copied and migrated as it is on the new server.

Note: You will get seprate mail for your reseller account from our helpdesk which holds your reseller account migration date, hostname and the IP address of the new server.

Lion.dnsracks.com Linux Server is under reboot

info@technodg.com (TechnoDG) — Sat, 21 Nov 2015 09:31:51 +0530

Dear Customers,

We have forced rebooted Lion Linux Server as it was showing unresponsive. The server is expected to be back online shortly.

Thanks for your patience, we regret any inconvenience caused due to this. Please follow this notice for further updates.

Premium Linux server features upgrade & patches

info@technodg.com (TechnoDG) — Mon, 16 Nov 2015 10:08:51 +0530

Dear Clients,

The Premium Linux server features are being upgraded along with some necessary security patches. A few of the features being fixed or upgraded include:

CPanel & Webmail features upgrade
Self-XSS vulnerability in cPanel Change Password interface fixes
Arbitrary code execution via BoxTrapper email forwarding fixes
PHP version update on stable version of 5.4
Security patches & Vulnerability fixes on PHP
Security Tweaks for Apache
Updates to ClamAV - Virus Protection for Email and Filemanager Uploads
Firewall & ModSec updates etc.

We do not expect any downtime during the upgrades and all the services like DNS, Email, FTP etc. will remain functional throughout.

We are always committed to provide you with the best services and support and look forward to enhancing your experience further.

Please feel free to get in touch for any further clarifications or assistance.

Happy Diwali : Office will Remain Close on 11th November, 2015

info@technodg.com (TechnoDG) — Tue, 10 Nov 2015 10:04:20 +0530

Dear Clients,

Team TechnoDG wishes you a very happy and prosperous festive season.

Holiday on:

November 11, 2015 (Wednesday) : Dipawali & Kalipuja
All the development, support, updates/enquiries and other correspondences will be be taken care off from 12th November 2015 (Thursday) onwards.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

+91-9733233000
+91-9733551000
+91-9434081390

Looking for your active co-operation and wishing you and your family a Happy and Joyous Diwali...

Service Tax Cess announcement : 0.5% Swachh Bharat cess on services from November 15

info@technodg.com (TechnoDG) — Sat, 07 Nov 2015 14:02:03 +0530

Dear Clients,

This is to inform you that the Government of India has declared to impose a Swachh Bharat Cess on services from 15th November 2015. The cess will be levied at the rate of 0.5% as per the statement released by the finance ministry. The proceeds from the new cess will be used exclusively for the Swachh Bharat initiative.

You may visit the following links or Google "Swachh Bharat Cess" for more details:

Hence, any services billed from the above mentioned date shall be subject to the revised Tax rates accordingly.

We shall keep you posted if any further updates or details are received in this regard.

Durgapuja Holidays 2015 :: Office will remain closed for 4 days

info@technodg.com (TechnoDG) — Sat, 17 Oct 2015 10:45:43 +0530

Dear Clients,

Team TechnoDG wishes you a very happy and prosperous festive season.

Durgapuja Holiday on:

October 20, 2015 (Tuesday) : Saptami
October 21, 2015 (Wednesday) : Austami
October 22, 2015 (Thursday) : Nabami
October 23, 2015 (Friday) : Dashami

All the development, support, updates/enquiries and other correspondences will be be taken care off from 24th October 2015 (Saturday) onwards.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

+91-9733233000
+91-9733551000
+91-9434081390

Looking for your active co-operation and wishing you and your family a Happy and Joyous Durgapuja!

Gandhi Jayanti - National Holiday :: Office Closure Notice for 2nd Oct 2015

info@technodg.com (TechnoDG) — Thu, 01 Oct 2015 13:14:47 +0530

Dear Clients,

This is to inform you that on 2nd October 2015 - Gandhi Jayanti, being a National Holiday to embark the birth anniversary of the father of the nation - Mahatma Gandhi, our office shall remain closed.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

1) +91-97332-33000

2) +91-97338-33000

3) +91-97339-33000

4) +91-97335-51000

Let us remember the greatness of the Mahatma and his efforts to make this nation, India - one of the greatest nation of the world and spread the message of peace and harmony to all.

15th August 2015 - Independence Day :: Holiday Notice

info@technodg.com (TechnoDG) — Fri, 14 Aug 2015 13:52:54 +0530

Dear Clients,

We at TechnoDG would like to convey our heartiest regards on the occasion of India's 69th Independence Day. Come lets rejuvenate and celebrate this most important occasion with pride, joy and fanfare. Let’s remember and salute the selfless sacrifices of the freedom fighters, honour them and look forward to a happy and prosperous future for the nation - INDIA.

We would like to inform you that being a national holiday our office shall remain closed on 15th August 2015 (Saturday). All the development, sales, marketing and support services shall be taken care-off from 17th August 2015 (Monday) onwards.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

1) +91-97332-33000

2) +91-97338-33000

3) +91-97335-51000

Happy Independence Day !!!

Important: RightMX Mail Server Version upgradation 12.x to 14.x - July 8, 2015 (Wednesday)

info@technodg.com (TechnoDG) — Mon, 06 Jul 2015 14:49:33 +0530

Dear All,

We are glad to announce that we are going to upgrade RightMX Enterprise Mail Server 12.x version to RightMX 14.x on upcoming Wednesday i.e. July 8, 2014 at 7:00 PM and should be completed at 9:00 PM. RightMX 14.x have a new interface design as well as other add-ons that are sure to make it even faster to synchronize, communicate, and collaborate. This process will take around 90 - 120 Mins webmail / outlook downtime.

Upgradation Date: July 8, 2015 (Wednesday)

Time: 7:00 PM to 9:00 PM

New Features Available in RightMX 14.x

Unique Logins for Each Domain

RightMX 14.x allows administrators to create unique login screens for every domain. Small businesses using RightMX on their own servers, or even companies using RightMX from their hosting provider, will benefit from the ability to customize the RightMX login page to add a company logo, provide additional branding text, or simply adjust the default “Login to RightMX” text to be more in line with an overall brand message. Imagine that Howie’s Home Design has 100 employees who regularly use RightMX. By adding custom login text, Howie’s can aid employees having trouble accessing their mail by providing links to their own documentation or adding information on how to contact support – directly from the login page!

Multiple Calendar Support

RightMX 14.x introduces the ability to add multiple calendars to a single user account. Do you prefer managing personal and work appointments separately? Do you have a separate project that you want to track alone? Well now you can by creating a new RightMX calendar for your account! Along with being able to add as many calendars as needed, users can add their own custom color to the calendars they have available. When viewing all calendars together, the customized color can help dictate the calendar for the appointment being viewed. Even better, users can sync their additional account calendars using Exchange ActiveSync, Exchange Web Services, CalDAV and SharePoint. This means they have access to all of their personal appointments, not only within the RightMX Web interface but in their preferred email client or application as well.

Connect and Share Using Dropbox and OneDrive

We take file storage to the next level by adding support for Dropbox and Microsoft OneDrive! File storage was adopted early on in RightMX, making file sharing a breeze. Continuing to build upon that, and similar to the Google Drive file sharing that was made available in an earlier version, we’ve added the ability to connect RightMX to your Dropbox and Microsoft Onedrive accounts.This means you can link to files two ways: using RightMX’s built in file storage or linking to files you’ve stored in your preferred cloud storage account. Even better – you don’t have to manage the permissions for your files with any of the integrated services as RightMX will automatically modify the file share so that anyone with access to your linked file can easily open it, view it or work with it!

Create a Disposable Alias

RightMX has always included Plus Addressing, a variation of your email address that allows you to automatically filter incoming mail into folders without first creating a content filtering rule. This is a useful way to sign up for newsletters and subscriptions without cluttering your inbox. But what about those times when you only need a temporary sign up or don’t want to give out your email address and get inundated with spam messages? With RightMX 14.x, you can now create a Disposable Address!

A Disposable Address is a randomly generated address, completely independent of a user’s current email address. This address acts as a timed alias, forwarding mail to the designated folder for however long the user specified. When the time limit has been reached, the address is no longer valid and mail will not reach your mailbox. You get what you need from the newsletter or service and can rest easy knowing you won’t receive an increase in spam messages.

View Multiple Resources Simultaneously

In this version, we bring collaboration to the next level by adding the ability to view all calendars – shared and native – in one calendar interface. The same holds true for viewing contacts, tasks and notes as well. This is an easy way to have all of your similar data presented together without having to switch between what’s natively in your account and what is shared to you! By simply checkmarking the resources you want to view, you can check out your own calendar appointments along with any that have been assigned on your Domain shared calendar, easily compare your own tasks with a coworker’s shared list and so much more! The ability to view like-items together gives you less time managing displays and more time focusing on what’s important.

– Multiple calendars can now be added to a single account.

– Added: An instance of a recurring calendar event can now be deleted from the context menu.

– Added: An option to toggle between overlaying multiple selected calendars, contacts, tasks or notes collections in a combined view versus displaying one at a time.

– Added: Calendar colors can now be changed from clients using Exchange Web Services.

– Added: Calendar events can now be marked as private.

– Added: Calendars can now be created, removed and renamed using Exchange Web Service clients that support those operations.

– Added: Multiple personal calendars are now supported in the mobile interface.

– Added: A user can now set which calendar is the default to use when creating new appointments.

– Added: Calendar events can now be moved between personal calendars.

– Added: User availability now includes all calendars in the users account.

– Added: Contacts, Tasks and Notes now allow multiple collections to be viewed at the same time.

– Added: Domain conference rooms can now be selected to view on the calendar page.

– Added: Dropbox is now available as a connected service allowing links to Dropbox files in email messages.

– Added: Editing a recurring event now displays the series instance’s start and end dates.

– Added: Grids now support multi-selection on Apple Mac browsers by holding down the command key.

– Added: IMAP authentication now supports Cram-MD5.

– Added: Microsoft OneDrive is now available as a connected service allowing links to OneDrive files in email messages.

– Added: Migrating Google calendars now migrates all calendars from a Google account.

– Added: Multiple calendars can now be synced using Exchange ActiveSync.

– Added: Multiple calendars can now be viewed together in a combined view, which color codes events from the different calendars.

– Added: Tasks can now be imported from Gmail.

– Added: The My Today Page now displays appointments for all calendars in a user’s account.

– Added: The reminders popup now displays items for all calendars in a user’s account.

– Added: Unsubscribe links for mailing lists can now be given friendly text instead of just displaying the unsubscribe URL.

– Changed: Blocked senders will now block on the From address in the header of the message, in addition to the Mail From address given in the SMTP session. Previously it only blocked on the Mail From address of the SMTP session.

– Changed: Content filtering now decodes base64 and quoted-printable encoded text parts in email messages before applying filters.

– Changed: Migrating the same Google calendar twice will now overwrite the previously migrated events instead of creating duplicates.

– Efficiency: The load time of the monthly calendar view is now much faster.

– Fixed: IMAP search now handles search commands with multiple levels of parenthesized lists correctly.

– Fixed: Messages displayed in the mobile interface now wrap text when the length of a line exceeds the width of the display.

– Fixed: Migrating contacts from Gmail now functions correctly.

– Fixed: The action “Send VCard(s)” now functions correctly for the Global Address List.

– Fixed: The date and time input fields can no longer be edited when viewing a read-only appointment.

– Fixed: Two scenarios within the mobile interface where downloading an attachment could fail.

– Changed: The background task to delete stray files generated for web mail operations now only runs between 1 and 2 AM.

– Fixed: An event cancellation email now displays correctly in webmail.

– Fixed: Availability times displayed in webmail are now correct.

– Fixed: Domains with login page customizations now function correctly when the webmail url contains one or more prefixes before the domain name.

– Fixed: Downloading all attachments from webmail when one of the attachments is winmail.dat now functions correctly.

– Fixed: Reminder alerts now sync properly using Exchange Web Services.

– Fixed: The Login Display Customization feature is now checked or unchecked according to the domain default settings when adding a new domain.

– Changed: RSS Feed items can now be edited via the right click context menu.

– Changed: The mobile interface titles now show the specific folder or collection the user is in.

– Fixed: A scenario where an all-day event spanning multiple days could show a day earlier in webmail.

– Fixed: Adding contacts with eM Client syncing with Exchange Web Services now functions correctly.

– Fixed: Calendar events now show correct times in the mobile interface.

– Fixed: Exporting contacts to a CSV file no longer adds an extra empty field to the item rows which could cause issues when importing that file.

– Fixed: Mailing list moderators that are not domain administrators can now access their mailing lists.

– Fixed: My Today event links now properly open the event details window.

– Fixed: Tasks now sync correctly with eM Client when using Exchange Web Services.

– Fixed: The Global Address List now syncs correctly using Sharepoint syncing.

– Fixed: The mobile interface now shows the email messages times in the user’s time zone.

– Fixed: The web interface no longer needs to be refreshed to function properly after activating a new license.

– Fixed: Users are no longer able to add an appointment to a shared read-only calendar using the mobile interface.

– Fixed: Using the select all action on contacts now selects the correct subset of contacts when a category filter is applied.

– Removed: All day appointments no longer display times in webmail.

Attack on Orderbox DNS

info@technodg.com (TechnoDG) — Tue, 09 Jun 2015 11:46:12 +0530

Dear Clients,

This is to inform you that the Orderbox Domain Registry is currently facing an attack on the OrderBox DNS servers, on account of which the DNS records (A, MX, PTR, etc...) could not be fetched.

The registry is working in co-ordination with the data center to mitigate this attack as soon as possible.

Please feel free to contact us at info@technodg.com, in case of any further queries or assistance.

May Day 2015 :: Holiday Notice

info@technodg.com (TechnoDG) — Thu, 30 Apr 2015 06:24:06 +0530

Dear Clients,

This is to inform you that tomorrow on 1st May 2015 (May Day) our office shall remain CLOSED.

All the development, support, updates/enquiries and other correspondences will be be taken care off from 2nd May 2015 (Saturday) onwards.

Only for emergency server side (Data Center) issues if arise during this period, we will be available on the numbers given below -

+919733233000
+919733933000
+919733551000

Looking for your kind co-operation.

Siliguri rocked by earthquake : Office closure notice for 25th April 2015

info@technodg.com (TechnoDG) — Sat, 25 Apr 2015 09:25:16 +0530

Dear Clients,

We would like to inform that today at around 11:45am Siliguri was rocked by a severe earthquake due to which all the offices, shops and business houses have been evacuated. There have been some major damages on the building structures of City Centre but thankfully no individual have been reported hurt here.

To assess the situation and to avoid any further damages or chaos in the aftermath of the earthquake the entire establishment of City Centre has been closed down.

Hence, our office has also been closed for today’s business and we won’t be able to attend to the regular calls, mails, renewals and queries at our office.

In case of any emergency regarding server side issues please call us at the following no.s. We shall try to assist you as far as possible.

1) +919733233000

2) +919733933000

3) +919733551000

We sincerely hope to get back to a normal office business from Monday, 27^th April 2015 and pray for everyones' safety.

Very Important: Migration of Linux Bison Server websites on 21st April 2015

info@technodg.com (TechnoDG) — Tue, 21 Apr 2015 10:09:16 +0530

Dear Clients,

We have scheduled an immediate migration of all the websites hosted on the Bison (Linux) server to our new Server (dns.technodg.com) today evening. We will get back to you once it gets completed. Please find further details below.

Date: 21^st April 2015
Migration Start Time: 7:00 PM GMT 5.30+ (IST)
Migration End Time: 22^nd April 2015, 7:00 AM GMT 5.30+ (IST)

Scope of Work: All users accounts/db's information would be copied to the new server during this process. All the websites and email accounts would be copied and migrated as it is on the new server.

Maintenance Impact:

The FTP service will not be available in this period.
The CPanel/WHM access will not be available in this period.

The IPs details are as follows:

Current Website IP: 162.254.149.50
New Website IP: 184.154.134.202

We regret this short notice and would try our best to avoid or minimize the downtime as far as possible. We look forward to a smooth migration and activation of the websites on the new server.

Please feel free to contact us for any further clarification or assistance.

Very Important [Migration of GoldFish Web Server] - Between March 28 - April 1, 2015

info@technodg.com (TechnoDG) — Sat, 28 Mar 2015 05:05:42 +0530

Dear Clients,

We are seeing an issue with the primary hard drive of our Goldfish.dnsracks.com Windows server which started giving some file system errors and is beyond recovery hence we have scheduled its immediate migration to new Server (Buffalo.dnsracks.com) today evening. We will get back to you once its gets completed. Please find further details below.

Date: Between March 28 - April 1, 2015
Migration Start Time: 2:00 PM GMT 5.30+ (IST)
Migration End Time: April 1, 10:00 PM GMT 5.30+ (IST)

Scope of Work: All users accounts/db's information would be copied to the new server during this process. All the websites would be copied and migrated as it is on the new server.

Maintenance Impact:

The FTP service will not be available in this period.
Please do not create new websites (on Goldfish Server) in WSP in this period.
You have to reassign custom permission on your websites.
You will not be able to see data under File Manager in WebsitePanel when Migration Process is going on.
You have to recreate the Virtual Directories if you are using any.
You have to recreate ODBC if you are using any.

The IPs details are as follows:

Current Website IP: 108.163.204.70
New IP: 184.154.195.35

If you are using third party nameservers then After migration you have to replace the IPs.

Please feel free to contact us for any further clarification or assistance.

Scheduled maintenance on some of our Windows hosting servers

info@technodg.com (TechnoDG) — Thu, 26 Mar 2015 09:57:04 +0530

Dear Clients,

Please be advised that the following Windows hosting servers will be undergoing maintenance as per the schedule and reason mentioned below.

Reason:

We need to reboot the servers after disabling weak ciphers on our servers.

Maintenance Window :

Date : Thursday, 2nd April 2015

Server : plesk-web23.webhostbox.net

Start time : 00:00 IST, 2nd Apr 2015 | 18:30 GMT, 1st Apr 2015 | 14:30 EST, 1st Apr 2015

Server : plesk-web24.webhostbox.net

Start time : 01:00 IST, 2nd Apr 2015 | 19:30 GMT, 1st Apr 2015 | 15:30 EST, 1st Apr 2015

Server : plesk-web25.webhostbox.net

Start time : 02:00 IST, 2nd Apr 2015 | 20:30 GMT, 1st Apr 2015 | 16:30 EST, 1st Apr 2015

Server : plesk-web26.webhostbox.net

Start time : 03:00 IST, 2nd Apr 2015 | 21:30 GMT, 1st Apr 2015 | 17:30 EST, 1st Apr 2015

Expected Downtime : 30 minutes per server

Service affected:

All services hosted on these servers. Even though the maintenance window is scheduled for 30 minutes, there will be a downtime of services only during the server reboot.

Please feel free to contact our support team in case you have any queries.

Happy Holi & Dol Yatra 2015 :: Holiday Notice

info@technodg.com (TechnoDG) — Wed, 04 Mar 2015 12:47:08 +0530

Dear Clients,

Team TechnoDG wishes you a very Happy and Colourful Holi and Dol Yatra - The Festival of Colours. May the colours of the festival enrich all lives with joy, happiness, peace and prosperity. Please note, on this above occasion our office shall remain fully closed on 5th March & 6th March 2015.

Our online support, development and marketing activities shall be fully operational from 7th March 2015 (Saturday) onwards only. For emergency support on server side (data center) issues during this period, we will be available on the numbers given below -

+91-97332-33000
+91-97339-33000
+91-97335-51000

Looking for your kind co-operation and again wishing a very colourful and safe festivities to you and your family.

May this Holi be bright as the colors that splash on you!

Holi Hai...

Basic Email Plans will be converted to Business Email - Launching on 2nd February 2015

info@technodg.com (TechnoDG) — Thu, 29 Jan 2015 08:50:55 +0530

Basic Email Plans will be converted to Business Email - Launching on 2nd February

Moving from Personal Email to Business Email with the product now going live on 2nd February, 2015, here is how the migration timelines will be impacted.

What happens to existing Personal Email Packages under my account?

Please refer to the table below for timelines for various processes associated with Personal Email packages under your account.

Date	Process
2nd February, 2015	Business Email, with 5 GB space per account, will go live and the billing cycle for new packages will change to a per account billing model. You will be able to renew your Existing Personal Email packages at the current prices for a tenure of 3 months, if they are due for renewal before 30th March.
Between 2nd February - 30th April, 2015	Existing Personal Email packages for all packages in active status or in Deletion Grace Period as on 30th March 2015 will be migrated to the new OX 7 platform and the package expiry date will be set to 30th April 2015. If your concerned Personal Email package is expiring beyond the 30th of April, 2015, then pro-rata refund will be processed for you. If you wish to continue using this email service, all you have to do is renew the concerned package after completion of migration to Business Email (This will be renewed based on the new billing model which is on a per account basis).
Between 30th April, 2015 - 30th May, 2015	If your order wasn't renewed before this date, your order will be suspended and you no longer will be able to send/receive emails. However, you will be able to renew the concerned order and resume all services as per the new billing model.
After 30th May 2015	All orders that were not renewed will be deleted from the server and you will no longer be able to renew/resume the email services.

I don't want to continue with Personal Email. What should I do?

If you chose not to continue with our Personal Email, we would strongly recommend that you take a back up of all your emails and inform your customers to do so as well before the 30th of May. After this date, you will no longer be able to download your emails as they will be deleted from the server.

If I currently have 100 email accounts on a Personal Email package but only use 20 of them actively, will I be billed for 100 accounts upon migration?

Yes, please delete any email accounts that may have been created for testing or one-time-use purposes that you will not be using any more, as billing will move to a per account basis and you will be charged for it.

Business Email - Why you should Prefer it

Business Email allows you a robust new email product on the OX7 platform which is Open-Source, Cloud based and comes loaded with a set of productivity tools. Billing at a per account level also offers more flexibility as every email account is independent of other email accounts. Our Business Email is competitively priced too. Refer to the table below to find out how our Business Email stacks up against competition:

Please note: 12.36% Service Tax is applicable extra

Happy Republic Day 26th January 2015 :: Holiday Notice

info@technodg.com (TechnoDG) — Sat, 24 Jan 2015 12:53:00 +0530

Dear Clients,

The members of TechnoDG wish you a very Happy Republic Day of India, 26th January 2015.

As India celebrates its 66th Republic Day come lets remember the golden heritage of our country and be proud to be a part of an ever shining India.

This is for your kind information, that our office shall remain CLOSED for the next 2 days i.e. on 25th & 26th January 2015 (Sunday & Monday). All the development, support, updates/enquiries and other correspondences will be be taken care off from Tuesday, 27th January 2015 onwards.

Only for emergency server side (data center) issues if arise during this period, we will be available on the numbers given below -

+91 - 97332 33000
+91 - 97339 33000
+91 - 97335 51000

Looking for your kind co-operation. Happy Republic Day.

Lion.dnsracks.com Linux Server is under reboot

info@technodg.com (TechnoDG) — Mon, 19 Jan 2015 04:48:35 +0530

Dear Clients,

We have forced rebooted the Lion Linux Server as it was showing unresponsive.

The server is currently running a file system check and is expected to be back online in next 60 - 120 Mins.

Thanks for your patience, we regret any inconvenience caused due to this.

Very Important [Migration of bison.dnsracks.com Server] - Saturday 27 Dec 2014

info@technodg.com (TechnoDG) — Fri, 26 Dec 2014 01:14:14 +0530

Dear Sir/Madam,

We are seeing an issue with the primary hard drive of our Bison.dnsracks.com Linux server which started giving some file system errors and is beyond recovery hence we have scheduled its migration to new Server on upcoming Saturday Night. We will get back to you once its gets completed.

Date: Dec 27, 2014 (Saturday)

Migration Start Time: 10:00 PM GMT 5.30+ (IST)

Current Server IP: 162.254.149.47

New Server IP: 162.254.149.50

Note: During this process ftp would remain stopped on old server.

Time Duration: 24-48 Hours

If you have any questions related to the migration, please open a support ticket with us by sending a mail to info@technodg.com and we'll be happy to assist you.

Warm Regards,

Support Desk

Merry Christmas 2014 :: Holiday Notice

info@technodg.com (TechnoDG) — Wed, 24 Dec 2014 06:51:14 +0530

Dear Clients,

All the members of team TechnoDG wish you and your family a very Happy Christmas and a Prosperous New Year 2015 ahead. As always this year too we were in a continuous process of providing the best solutions and services of the IT industry to enhance your experiences and interactions world over. We all are grateful to you and thank you for your kind support and co-operation that you have extended to us. We assure you that we shall be always extending the best of our services and support to you in the coming year as well. We shall be always looking forward to your valuable feedbacks and suggestions for our betterment.

Please note, on the occasion of Christmas our office shall remain fully closed on 25th December 2014. Our online support, development and marketing activities shall be fully operational from 26th December 2014 onwards only.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

+91 97332 33000 (Amlan)
+91 97335 33000 (Tanmoy)
+91 97339 33000 (Dibyendu)
+91 99335 51000 (Debangshu)

Merry Christmas & Happy New Year 2015

Scheduled Downtime for Windows Server "Goldfish.dnsracks.com" - Datacenter upgrade

info@technodg.com (TechnoDG) — Mon, 17 Nov 2014 06:53:56 +0530

Dear Clients,

Server Name : Goldfish.DNSRACKS.COM
Server Type : Windows Web Server
Maintenance Window : 4 - 6 Hours
Scheduled Time : Nov 23, 2014 - 11:30 AM - 4:00 PM IST (GMT 5.30 +)

The following advisory is being sent to inform you of an upcoming maintenance on the our DC network.

Impact: outage is expected almost 4 - 6 hours . The Web Service will not work between this period.

We wanted to take a moment to share some very exciting news about your service and what we are doing to make it better.

We have recently opened a new, state of the art data center. The new facility offers significant upgrades including:

# New network topology

# Increased network capacity and throughput

# Significantly increased redundancy at all levels

# Enhanced security both physical and network

# State of the art, on-site Network Operations Center

# Network-wide DDoS Attack mitigation services

In order to take advantage of these benefits, we will be moving our Server to the new facility.

During this time frame, our Server will need to be taken offline for up to (4-6) hours. We have conducted substantial planning and preparation to keep this downtime to a minimum and will do anything in our power to minimize migration time.

If you have any question regarding this please do not hesitate to contact us on info@technodg.com.

Happy Diwali & Kalipuja 2014 : Holiday Notice

info@technodg.com (TechnoDG) — Thu, 23 Oct 2014 07:40:50 +0530

Dear Clients,

Wishing you a very Happy Diwali and Kalipuja 2014.

The TechnoDG team would be on DIWALI/KALIPUJA HOLIDAY on October 24, 2014. All the development, support, updates/enquiries and other correspondences will be be taken care off from 25th October 2014 onwards.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

+91-97332-33000
+91-97335-33000
+91-97339-33000
+91-97335-51000

Looking for your active co-operation and wishing you and your family a Happy, Joyous and Safe Diwali/Kalipuja.

Durgapuja Holidays 2014 :: Office will remain closed for 3 days

info@technodg.com (TechnoDG) — Tue, 30 Sep 2014 07:20:50 +0530

Dear Clients,

Team TechnoDG wishes you a very happy and prosperous festive season.

Durgapuja Holiday on:

October 1, 2014
October 2, 2014
October 3, 2014

All the development, support, updates/enquiries and other correspondences will be be taken care off from 4th October 2014 onwards.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

+91-97335-33000
+91-97335-51000
+91-94340-81390

Looking for your active co-operation and wishing you and your family a Happy and Joyous Durgapuja and the festive season ahead.

Important Announcement for Scorpio Server accounts: Shellshock' Bash Vulnerability discovered

info@technodg.com (TechnoDG) — Sat, 27 Sep 2014 08:54:58 +0530

Dear Cliients,

Server: Scorpio.dnsracks.com

The Cpanel Security team have found the two critical vulnerability in cPanel / WHM. This vulnerability allows an attacker to execute arbitrary shell commands any time a Bash shell executes with environmental variables supplied by the attacker. Kindly refer the following Article url for the same:

https://access.redhat.com/articles/1200223

To resolve these vulnerabilities, we have to patch the system with latest cpanel updates and have to reboot it multiple times.

Today at 8:00 PM, we will apply this patch on one of our Linux Server: Scorpio.dnsracks.com.

The whole process will take around 2 - 4 hours.

We regret this last minute schedule and hope that you'll understand the need of this emergency maintenance.

Scorpio Linux Server Urgent Reboot

info@technodg.com (TechnoDG) — Tue, 16 Sep 2014 06:44:05 +0530

Dear Clients,

We are rebooting our Scorpio Linux Server, today at IST 04:10 PM (GMT +5:30) to update some urgent security patches and the server will be online within 30-45 minutes.

We regret this last minute schedule and hope that you'll understand the need of this urgent schedule.

Scheduled Downtime Alert : ICICI Payment Gateway

info@technodg.com (TechnoDG) — Sat, 06 Sep 2014 03:59:20 +0530

Dear Sir/Madam,

This is to notify that there would be a scheduled downtime on ICICI Payment Gateway due to maintenance activities on the bank server. The downtime in transactions during the timings specified below on Sunday 07th September, 2014.

Activity Start Time : 07th September, 2014 from 02:00 AM

First Downtime : 07th September from 02:00 AM To 07th September 02:30 AM (30 Mins)

Second Downtime : 07th September from 06:15 AM To 07th September 06:45 AM (30 Mins)

Activity End Time : 07th September 07:00 AM

Impacted users may experience the inability to complete transactions for the following payment options processed via ICICI PG.

- VISA Debit Card Issued in India (VBV)

- MASTER/VISA Credit Card

15th August 2014 - Independence Day :: Holiday Notice

info@technodg.com (TechnoDG) — Thu, 14 Aug 2014 06:35:00 +0530

Dear Clients,

As India celebrates 67 years of independence on this coming 15th August 2014, come lets rejuvenate and celebrate this most important occasion with pride, joy and fanfare. Let’s remember and salute the selfless sacrifices of the freedom fighters, honour them and look forward to a happy and prosperous future for the nation.

We at TechnoDG would like to convey our heartiest regards on this important day and would like to inform you that being a national holiday our office shall remain closed on 15th August 2014 (Friday). All the development, sales, marketing and support services shall be taken care-off from 16th August 2014 (Saturday) onwards.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

1) +91-97332-33000

2) +91-97339-33000

3) +91-97335-51000

Happy Independence Day !!!

[Very Important] Migration of RightMX Mail Server - Saturday 9 Aug 2014

info@technodg.com (TechnoDG) — Fri, 08 Aug 2014 07:28:26 +0530

Dear Client,

This is to inform you that the Enterprise Mailing solution server shall be under migration on Saturday 9th August 2014. Please find further details below.

Servers Impacted: RIGHTMX.DNSRACKS.NET

Migration Date : Saturday 9th August 2014

Service Impacted : Mail Server

Why the need of Migration ? : As a part of our Quality assurance policy we regularly upgrade our infrastructure to meet the Industry standards & to protect the servers from any possible sign of crashes/downtimes. Since hard drive of the servers are mechanical devices hence we have a time frame of upgrading the hardware the moment it reaches its 3 years running phase. These servers have nearly completed their three years of operations and hence we feel its right time to move it to heavy duty servers which would not only improve the overall performance but also offer the latest hardware to meet the industry standards.

Migration Description: During this time we will be migrating the mail data to a new & powerful server with the following configuration :

Intel Xeon E31240 3.20 Ghz Processors (R) series
16 -32 GB supported ECC Ram
2 X 1 240 GB SSD (On RAID - 1)
2 x 2 TB HDD
2 x 4 TB HDD
1 GBPS Port

Mail Server configuration for mail clients:

Incoming mail server : mail.example.com / enterprisemail.in
Outgoing mail server : mail.example.com / enterprisemail.in

Mail Server IP: 205.147.111.56

Maintenance Impact: The Migration would start in the Evening at 08.30 PM GMT 5.30 + (IST) and would be completed by 05.00 AM (Aug 10, 2014 - Sunday). Provisions have been made so that not a single mail will get bounced in this period but you will not be able to access Webmail or Outlook to check the mails.

Please Note:

After the migration if you face any issue when logging in webmail then please use url https://enterprisemail.in instead of http://mail.example.com to login in webmail.
After migration if you face any issue in Outlook when sending and receiving mails then please use enterprisemail.in in Outlook incoming and outgoing mail server settings.
Please do not forget to replace "example.com" above with your exact domain name while accessing webmail or configuring the mail clients.

We shall be updating this announcement to keep you posted in this regard.

Please feel free to contact us at info@technodg.com for any further clarifications or assistance.

New responsive website of TechnoDG.com

info@technodg.com (TechnoDG) — Tue, 05 Aug 2014 07:07:59 +0530

Dear Clients,

It is our please to announce that, the mobile responsive version of the corporate website http://www.technodg.com is now launched for browsing. The website is designed to give you a pleasant feeling and ease to use features.

The website is responsive in nature, hence you can browse the website to go through our products or services with your smart phones or tablets without much complexities.

Please check the website http://www.technodg.com with your smart phone or tablets, you will get the responsive version automatically.

As always, we will look after for your kind advice and feedbacks to ensure proper service qualities and maintain productive services. Do feel free to mail us at info@technodg.com.

Important Announcement: Migration of Linux Shared Hosting Servers

info@technodg.com (TechnoDG) — Fri, 11 Jul 2014 05:49:02 +0530

Dear Clients,

TechnoDG is proud to announce that we have launched LINUX SSD DATABASE HOSTING SERVERS for our all Linux End Users and Reseller Hosting Plan.

This new addition to our product catalogue will bring an increased performance and uptime for all our clients, and best of all, there will be no price changes.

We are also going to start your account migration, which details are as follows:

Servers Impacted: LION, SCORPIO, DRAGON, BEAR, BISON, TIGER, PANDA, SQUIRREL, GRASSHOPPER, PIRANHA, BUFFALO.

Service Impacted: Web Server + MySQL + Mail

Migration Description: During this time we will be migrating the data & sites to a new & powerful server with the following configuration :

New Server Specifications:

-- Super Fast Quad Core Processors with HT

-- 32 GB ECC Ram

-- SSD Database Hosting with super fast Solid State Drives all with RAID level redundancy

-- SSD DNS Servers in 4 geographical location of world for more redundancy & performance.

-- New AntiMalware Screening Systems – Your sites will now be more safer and secure.

-- World class AntiSpam with nearly 99.9 % spam control rates — No Spam for you.

-- Better backup system

-- Cloud Linux OS with CageFS & Multiple PHP version facility.

Time: The Migration would start Saturday, July 12, 2014 at 6.00 PM GMT 5.30 + (IST) time and is expected to be completed by Monday, July 14, 2014.

Migration Date: July 13, 2014 (Saturday)

Maintenance Impact:

The FTP service will not be available in this period.
Please do not create new websites in WHM in this period as newly created websites may not be migrated during the migration.

If you are using third party nameservers then after migration you have to replace the IPs. We will send you its information to you thru mail.

Communications Plan: Our helpdesk will be fully functional and staffed during the migrations. We will also be posting periodic updates in this section to keep you fully informed of the status of all migrations. Please do not use our emergency contact numbers during the migration, as this will just slow our work.

We appreciate your business and will do everything in our power to minimize downtime while safely and securely moving servers.

New Cpanel/WebMail Password Policy [It will ask to you for new password] - Applicable on all Linux Shared Hosting Servers

info@technodg.com (TechnoDG) — Wed, 02 Jul 2014 08:11:32 +0530

Dear Clients,

As part of our ongoing campaign against abuse and to ensure the security of our users web-hosting & email services, we are planning to impose a stricter password policy for email accounts hosted with us. As a result of this change, the system will no longer allow passwords of the type that could be deemed vulnerable to sabotage attempts. Email account passwords must fulfill the following criteria henceforth -

The password must contain at least 8 characters (and can be up to 32 characters long)
The password cannot contain elements of the email address in its exact form. For instance, if your email address were john@yourdomain.com, then your password can not contain the words john or yourdomain
The password must contain at least one letter (a-z in upper or lowercase), and at least one number (0-9) and at least one special character (~,!,@,#,$,%,^,&,*)

Starting today, as soon as you will open webmail / cpanel, it will ask you for new password.

Here is how you can reset the password:

Open the cpanel (https://yourdomain.com:2083) or your webmail (https://yourdomain.com/webmail)
Enter Your mail id/username and password
It will ask you to change the password

All email users whose passwords do not satisfy these criteria may also receive an advisory mail alerting them to update their password on or before July 20th, 2014. The mail will include the new password criteria. It will not include any links.

If the users do not change their password then the password will be reset and a new password will be sent to the alternate email address of the end user.

If you have any questions about this process, please contact our support team and we'd be happy to answer your queries.

Schedule Maintenance : RightMX (EnterpriseMail) Version Upgradation to 12.x

info@technodg.com (TechnoDG) — Fri, 06 Jun 2014 02:54:08 +0530

Dear Clients,

The EnterpriseMail Server (RightMX.dnsracks.com) would be taken down for version upgradation. We anticipate a total downtime of approx 30 - 60 minutes. During this time we will upgrade the RightMX Version to 12.x. During this period you won't be able to use webmail / outlook / any mail client to check your mails. Please be assured that not a single mail will get bounced during this period as your mail domains have backupbx service running. As soon as RightMX mail server is back online all the mails will get delivered to your account.

Server Name : RightMX.DNSRACKS.COM
Server Type : RightMX Mail Server
Maintenance Window : 30 - 60 Minutes
Scheduled Time : June 6, 2014 (Friday) at 7:30 PM IST (GMT + 5.30)

Please feel free to contact us for further assistance or clarifications.

Polarbear server under immediate migration

info@technodg.com (TechnoDG) — Tue, 03 Jun 2014 07:35:58 +0530

Dear Clients,

As you know that we are experiencing issues with the PolarBear (Linux) server hence we have decided to migrate the websites of the Linux Server "Polarbear" immediately to new Linux Server "Scorpio". The details are as follows:

Old Server Name: POLARBEAR.DNSRACKS.COM [IP :184.154.54.66]
New Server Name: SCORPIO.DNSRACKS.COM [IP :69.175.87.58]

Scope of Work: All users accounts/mailboxes/db's and package information would be copied to the new server during this process. All reseller packages & settings would be copied and migrated as it is on the new server.
Note: During this process FTP would remain stopped on old server.
Time Duration: 24-72 Hours

We regret any inconvenience caused due to the migration and are sincerely working towards providing better services to our pristine clients.

Please feel free to contact us for further assistance or clarification.

Happy Holi 2014 :: Holiday Notice

info@technodg.com (TechnoDG) — Sat, 15 Mar 2014 07:37:28 +0530

Dear Clients,

Team TechnoDG wishes you a very Happy and Colourful Dol Yatra and Holi - The Festival of Colours.

May the colours of the festival enrich all lives with joy, happiness, peace and prosperity. Please note, on this above occasion our office shall remain fully closed on Monday 17th March 2014.

Our online support, development and marketing activities shall be fully operational from 18th March 2014 (Tuesday) onwards only. For emergency support on server side (data center) issues during this period, we will be available on the numbers given below -

+91-94342-07983 (BSNL)
+91-97332-33000 (Vodafone)
+91-97335-51000 (Vodafone)

Looking for your kind co-operation and again wishing a very colourful and safe festivities to you and your family.

May this Holi be bright as the colors that splash on you!

Holi Hai...

Email Hosting Server Migration :: Impacted Domain List

info@technodg.com (TechnoDG) — Tue, 11 Feb 2014 09:05:53 +0530

Dear Clients,

This is to inform you about the migration of some email hosting orders from Dallas DataCenter to our new DataCenter at Austin, which will take place on 15th February, 2014, 12:00 PM GMT to 16th February, 2014, 4:00 AM GMT.

This is one of the steps in our plan to upgrade infrastructure and we are aiming at future proofing which shall be beneficial in the long run.

Impact on your Mail.pw packages:

Outgoing email services will remain fuctional using a failsafe server we are installing specially for the purpose of this migration. All incoming emails during the period of migration will be saved in our servers and will be accessible once the move is successfully complete
During the downtime period, webmail will not be functional but you can send mails using any desktop client. However, the sent items will not be synced with webmail for the mails that were sent during the downtime.
We will be taking care of all DNS changes from our end. However, if you are using IP addresses to connect to any of our mail services then please get in touch with our support team for the new IPs.

Here is the list of domains with email packages that will be affected by this process:

baghajatinac.org
biccofoods.com
feedbacksupport.com
globalcompass.in
heatflexiholidays.com
indiabeacons.com
ismranchi.org
jagjeethotel.com
kalpadeephotels.com
prestarinfra.in
sekharchaudhuri.com
siemsiliguri.org
steeroverseas.com
sumantea.co.in

Rest assured, the migration plan and process have been tested thoroughly and this move will be extremely helpful.

As always, our team is here to assist you. Should you have any questions, please contact our support helpdesk.

Domain price updated

info@technodg.com (TechnoDG) — Mon, 10 Feb 2014 08:13:08 +0530

Dear Clients,

This is to inform you that the domain prices have been revised. The updated prices are applicable to all the new domain registerations with immediate effect and all domain renewals from 1st March 2014.

Extension	Price per year
Extension	INR
.asia	1000
.biz	780
.co (2nd Level)	1850
.com	700
.in	625
.in (3rd Level)	475
.in.net	600
.info	750
.name	700
.net	750
.org	750

Kindly update your records and process your domain requests/renewals accordingly.

Please feel free to contact us for any further clarifications and assistance.

Polarbear server experiencing issues, web services offline [Updated]

info@technodg.com (TechnoDG) — Tue, 14 Jan 2014 07:00:47 +0530

Dear Clients,

This is to inform you that the Polarbear server is experiencing some critical issues and hence the websites and services hosted on the server are currently offline. The data centre team is looking into the issue and hopefully the issue shall be resolved in next few hours.

We shall be updating you with further developments shortly. Expecting your kind co-operation and support.

Happy New Year 2014

info@technodg.com (TechnoDG) — Tue, 31 Dec 2013 23:15:12 +0530

*** Happy New Year 2014 ***

Team TechnoDG wishes you and your family a very Happy New Year 2014. May the new year brings success, joy, happiness and prosperity to everyone.

We thank you for all your support, co-operation, trust and love for TechnoDG. Expecting the same in this new year as well and looking forward to new projects, challenges, breakthroughs and achievements to serve your IT requirements.

We are happy to extend our pristine services to you in this new year from our new office at City Centre, Uttarayon, Siliguri.

Kindly note our new contact details and update your records accordingly. Any further correspondence should be directed to the below mentioned details only.

Techno Developers Group
G-0315, City Centre, Uttarayon
P.O. Matigara, Siliguri, Dist: Darjeeling
West Bengal, India - 734010

Call: +91 353 2576767 / 9733 733 000
Email: info@technodg.com
Website: www.TechnoDG.com

Google Maps Location: https://maps.google.co.in/?ll=26.724588,88.394784&spn=0.005922,0.010568&t=h&z=17

Facebook: https://www.facebook.com/technodg.india

Twitter: https://twitter.com/technodg

Please note all the Email IDs and personal contact numbers (Mobile No.s) will remain same as earlier.

We shall be looking forward to your kind co-operation as always and serve you the best with our pristine services.

Happy New Year 2014!

TechnoDG shifted to City Centre, Siliguri

info@technodg.com (TechnoDG) — Mon, 30 Dec 2013 05:01:00 +0530

Dear Clients,

We are happy to inform you that our office is shifted to City Centre, Uttarayon, Siliguri. The old land line phone no. is changed to +91 353 2576767.

It will be great if you can spare some time and visit us to give us a pleasure to welcome you with not just a cup of coffee but with a mission to serve and sort all your IT needs.

The new office is now fully operational. Please note that our old address no more exists to receive any documents or attend you or your representatives in person.

Kindly note our new contact details and update your records accordingly. Any further correspondence should be directed to the below mentioned details only.

Techno Developers Group
G-0315, City Centre, Uttarayon
P.O. Matigara, Siliguri, Dist: Darjeeling
West Bengal, India - 734010

Call: +91 353 2576767 / 9733 733 000
Email: info@technodg.com
Website: www.TechnoDG.com

Google Maps Location: https://maps.google.co.in/?ll=26.724588,88.394784&spn=0.005922,0.010568&t=h&z=17

Facebook: https://www.facebook.com/technodg.india

Twitter: https://twitter.com/technodg

Please note all the Email IDs and personal contact numbers (Mobile No.s) will remain same as earlier.

We shall be looking forward to your kind co-operation as always and serve you the best with our pristine services.

Happy New Year 2014!

Office Shifting Notice & New Office Details

info@technodg.com (TechnoDG) — Sat, 28 Dec 2013 03:27:32 +0530

Dear Clients,

Its our pleasure to inform you that our office shall be shifting from Pakurtala More, Hakimpara, Siliguri to City Centre, Uttarayon, Siliguri. We shall be in transit on 28th & 29th December 2013 and hence any updates or replies may get delayed.

The new office shall be fully operational from Monday, 30th December 2013. All the services, correspondences, designing, development, sales and marketing activities will resume from the new office on this aforesaid date onwards.

Kindly note our new contact details and update your end accordingly. Any further correspondence should be directed to the below mentioned details only.

Techno Developers Group
G-0315, City Centre, Uttarayon
P.O. Matigara, Siliguri, Dist: Darjeeling
West Bengal, India - 734010

Call: 0353 2576767 / 9733 733 000
Email: info@technodg.com
Website: www.TechnoDG.com

Google Maps Location: https://maps.google.co.in/?ll=26.724588,88.394784&spn=0.005922,0.010568&t=h&z=17

Facebook: https://www.facebook.com/technodg.india

Twitter: https://twitter.com/technodg

Please note all the personal contact numbers will remain same as earlier.

We shall be looking forward to your kind co-operation as always and hope to meet you at our new office.

Merry Christmas 2013 :: Holiday Notice

info@technodg.com (TechnoDG) — Tue, 24 Dec 2013 01:09:53 +0530

Merry Christmas!!!

We, Team TechnoDG, would like to extend our best wishes and regards to you and your family on this festive occasion of Christmas. And, with immense pleasure we take the opportunity to announce that our New Office at G0315, City Centre, Uttarayan, Matigara, Siliguri will be fully functional from 30th December 2013. Please stay connected for further updates & enjoy the winter festivities!

Please note that our office shall remain closed on 25th December 2013. All the correspondences, support and development activities shall be taken care off from 26th December 2012 onwards.

For any Emergency Support please dial:

+91 - 97332 33000
+91 - 97338 33000
+91 - 80166 42142
+91 - 94340 81390

Wish the joy of Chirstmas enlightens the coming days and the coming year for all.

Merry Christmas!

Durgapuja Holidays 2013 :: Office will remain closed for 4 days

info@technodg.com (TechnoDG) — Wed, 09 Oct 2013 08:25:42 +0530

Dear Clients,

Team TechnoDG wishes you a very happy and prosperous festive season.

Durgapuja Holiday on:

October 11, 2013 : Saptami
October 12, 2013 : Austami
October 13, 2013 : Nabami
October 14, 2013 : Dashami

All the development, support, updates/enquiries and other correspondences will be be taken care off from 15th October 2013 onwards.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

+91-80166-42142 (Airtel)
+91-97335-51000 (Vodafone)
+91-94340-81390 (BSNL)

Looking for your active co-operation and wishing you and your family a Happy and Joyous Durgapuja!

Upgrading & migration of the existing Windows 2003 server to Windows 2008 server

info@technodg.com (TechnoDG) — Fri, 04 Oct 2013 07:35:05 +0530

Dear Clients,

It has always been our policy to provide you the best services and latest solutions available in the IT arena hence we always strive to upgrade ourselves and our services time to time. In this process, we are elated and excited to announce the upgrading & migration of the existing Windows 2003 server "Owl". As a festive gift we are upgrading the existing accounts Free of cost for you.

All the websites and services currently running on the Owl server shall be migrated to a new server named "Goldfish". The Goldfish server is a Windows 2008 server equipped with the latest .NET 4 framework along with MySQL 5 and PHP 5 support. The complete features list can be found below:

ASP: Supported
ASP.NET 1.1: Supported
ASP.NET 4.0: Supported
ASP.NET 2.0: Supported
PHP 5.x: Supported
Perl: Supported
Web Sites Redirection: Supported
Changing Site/VirtDir Home Folder: Supported
Python: Supported
Virtual Directories: Supported
Custom Security Settings: Supported
Custom Default Documents: Supported
Custom Errors: Supported
Custom MIME Types: Supported
SQL Server 2005: Supported
SQL Server 2008: Supported
MySQL 5: Supported
DNS Editor: Supported
Statistics: Supported
File Manager: Supported

Migration Process

The migration of the websites shall be started shortly. All the files, databases etc. shall be moved to the new server one by one website. The necessary redirections/pointing of the domains shall be processed next to that. For a smooth migration and to avoid files and update of your websites, we shall restrict the access of individual website during the migration phase.

We are in process to minimize the downtime of the websites. We keenly request your cooperation and support during this phase.

What you are expected to do?

Although the migration process is planned in a manner that no issues arise but still we strongly recommend you to take proper backups of the files, mails and databases of your website at the earliest. You shall be provided with the updated controls for the web space, mails etc. when the migration is complete.

If you have the controls of the domain then you will have to change the name servers to the following when intimated. Please follow our updates on this announcement.

ns3.technodg.co.in [69.175.21.62]
ns4.technodg.co.in [184.154.24.154]

Other Details

FTP Host IP: 108.163.204.70
Mail Server IP: 108.178.51.230
Webmail URL: http://mail.Your_Domain.com
Control Panel URL: http://wcp.technodg.co.in

We look forward to extend our pristine services to you and enhance your online experience with the latest features of the new server.

In case you need any further clarifications or assistance do feel free to open a support ticket at http://helpdesk.technodg.com or mail us at info@technodg.com. We shall be happy to assist you.

Gandhi Jayanti - National Holiday :: Office Closure Notice for 2nd Oct 2013

info@technodg.com (TechnoDG) — Tue, 01 Oct 2013 05:02:25 +0530

Dear Clients,

This is to inform you that on 2nd October 2013 - Gandhi Jayanti, being a National Holiday to embark the birth anniversary of the father of the nation - Mahatma Gandhi, our office shall remain closed.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

+91-80166-42142 (Airtel)
+91-97332-33000 (Vodafone)
+91-94340-50822 (BSNL)

Let us remember the greatness of the Mahatma and his efforts to make this nation, India - one of greatest nation of the world and spread the message of peace and harmony to all.

Office closure notice for maintenance on 28th September 2013

info@technodg.com (TechnoDG) — Fri, 27 Sep 2013 08:13:44 +0530

Dear Clients,

This is to inform you that we shall be carrying on some urgent maintenance works at our office on Saturday, 28th September 2013 due to which our office shall remain CLOSED and no development or marketing assignments will be undertaken.

Mail us for Support at: info@technodg.com

Support Tickets URL: http://helpdesk.technodg.com

Looking forward to you kind co-operation.

15th August 2013 - Independence Day :: Holiday Notice

info@technodg.com (TechnoDG) — Wed, 14 Aug 2013 05:22:31 +0530

Dear Clients,

We at TechnoDG would like to convey our heartiest regards on this important day and would like to inform you that being a national holiday our office shall remain closed on 15th August 2013. All the development and support services shall be taken care-off from 16th August 2013 onwards.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

+91-97332-33000
+91-99335-33000
+91-94340-50822
+91-94340-81390

Happy Independence Day !!!

Eid Mubarak - Wishing you a very happy Eid-Ul-Fitr

info@technodg.com (TechnoDG) — Fri, 09 Aug 2013 06:14:25 +0530

Dear Clients,

"Eid Mubarak" - TechnoDG team wishes you and your family a very happy and joyous Eid-Ul-Fitr. Hope this auspicious occassion brings peace, prosperity and success to all.

Paypal India merchant account receiving limit increased to USD 10,000 per transaction

info@technodg.com (TechnoDG) — Mon, 29 Jul 2013 02:15:14 +0530

Dear Clients,

This is to inform you that Paypal.com has announced that the funds receiving limit for the Indian merchant accounts have been increased to USD 10,000 per transaction with immediate effect. This increase is applicable for for export-related payments for goods and services only. The earlier limit was USD 3,000 per transaction.

With the increased transaction limit, you can:

Accept credit and debit card payments anytime, anywhere on your website, mobile, eBay listing, or simply by sending an invoice.
Increase your global presence by selling to over 132 million active PayPal users in 193 markets around the world, accepting payments in up to 25 currencies.
Leverage on our industry-leading fraud prevention and risk management systems to keep your business secure and minimize losses.

To receive export-related payments, merchants must confirm their email address, and add a Permanent Account Number (PAN), Purpose Code and local bank account to their PayPal Account.

If you have any queries, please log in to your PayPal Account and click on the ‘Contact Us’ button.

Domain Price Hike [Updated]

info@technodg.com (TechnoDG) — Wed, 10 Jul 2013 04:23:43 +0530

Dear Clients,

The uncontrolled currency rate fall of INR against the USD has started affecting the domain prices. Today the ".ORG" domain extension price has been increased and soon the same may be reflected on the other Global TLDs prices too.

Please note that any domain registration or renewal of the domains with ".ORG" extension will now cost Rs.675.00 (excluding applicable Taxes) with immediate effect.

12.36% Service Tax is applicable on all IT services.

Please feel free to contact us for any further assistance or clarifications.

ICANN’s Expired Registration Recovery Policy Update

info@technodg.com (TechnoDG) — Tue, 09 Jul 2013 09:33:48 +0530

Dear Clients/Resellers,

In this announcement, you will find information on:

ICANN’s Expired Registration Recovery Policy Update
Changes to Renew Grace Period

ICANN’s Expired Registration Recovery Policy Update

ICANN has introduced a list of mandatory requirements around handling expired domain names. Read on to know more about Expired Registration Recovery Policy (ERRP). To be compliant with this policy, we plan to go live with changes (mentioned below) in our system on 8th August, 2013.

In the sections below, we have highlighted the Expired Registration Recovery Policy and the changes that will be made in our system to comply with it.

Policy Highlights:

As per this policy, ICANN has mandated that Registrant at Expiry (RAE), i.e. the registrant contact of a domain name immediately prior to its expiration, should receive renewal notifications.
Registrars are required to send at least 2 mandatory expiration reminders to the RAE, approximately a month and a week before expiry of a domain name. Additionally, at least one more notice must be sent within 5 days of domain expiry. This communication has to be in the language of the registration agreement.
The renewal fee, post expiration renewal fee (if different from renewal fee) & restoration fees have to be made available to the registrant at the time of domain registration. These fees also have to be updated on the website and a URL of the same has to be included in the registration agreement.
All resellers in the chain also have to display these fees on their websites.
The communication channel to be used for notifications has to be displayed on the website of the registrar as well as all his resellers and a link for the same has to be included in the registration agreement.

What we’re doing to comply with this policy:

We will introduce 2 new e-mails in the system for the pre as well as post expiry notifications mandated by ICANN. These mails shall be sent out only for gTLDs.
Both these mails shall be compulsory and customizable. You can edit the entire content of the mail except the list of domain names.
The supersite shall be incorporating the changes with regard to pricing as well as communication channel for notification. If you are not using Supersite, you will have to manually make the changes in order to be compliant with this policy.
We shall also be modifying our registration agreement to include the new items mandated by ICANN.

Please circulate these mandates to your sub resellers and customers so that they are prepared well in time for the effective date.

Changes to Renew Grace Period

The Renew Grace Period has been revised from 40 to 36 days for all .COM, .NET, .ORG, .INFO, .BIZ, .NAME, and .US domain names. After the 36th day from expiry, the domain name will be queued for deletion by the system, and no modifications would be possible. The customer can choose to restore it by contacting us. These changes will go live on 8th August, 2013.

Should you require any additional information about this mail, please feel free to get in touch with us.

Puja at new office premises at City Centre, Siliguri on 10th July 2013

info@technodg.com (TechnoDG) — Tue, 09 Jul 2013 08:54:14 +0530

Dear Clients,

It gives us immense pleasure in informing you that we TechnoDG have registered our own office space at City Centre, Matigara, Siliguri today. We thank you for this achievement of ours because today this dream has turned into reality only through your continuous support, encouragements, co-operation and best wishes. We are always grateful and look forward to continue extending our pristine services to you.

On 10^th July 2013, being an auspicious day, we would be performing a small Puja at the new office premises which shall be attended by all our team members. During the aforesaid Puja our phone and email support will be unavailable for a short span of time of about 3 hours from 2:30pm onwards. We regret this short notice and any inconvenience this may cause. Kindly do mail us your support queries which shall be surely attended after 5:30pm onwards.

We shall be deeply elated if you could spare some time from your busy schedule and visit us during the afternoon hours as mentioned above at UNIT No.CCSGG0315 at City Centre, Matigara, Siliguri to share our happiness.

Please note we shall NOT be moving to the new premises immediately and shall surely inform you well in advance about the change of our office address.

Thank you and looking forward to your best wishes and support as always.

Malware alert for websites with www.holidayiq.com content

info@technodg.com (TechnoDG) — Thu, 06 Jun 2013 08:45:56 +0530

Dear Clients,

Please be adviced that website www.holidayiq.com has been detected by Google to be infected with Malware and as a result any of your websites may also be termed as Malware infected where contents from the said website like HolidayIQ badges (i.e. Reccommended at HolidayIQ, Featured at HolidayIQ etc.), apps, API(s) or other scripts are integrated or displayed.

It is hence suggested to please get in touch with your HolidayIQ contact person to inform about the issue and request an early resolution. Only through their prompt actions and support can this issue be resolved at the earliest and access to all the websites can be restored.

The maximum support we can extend from our end is to remove such scripts or components from your website and upload it fresh.

Please feel free to contact us for any further assistance or clarifications.

Service Tax on Domains

info@technodg.com (TechnoDG) — Tue, 30 Apr 2013 06:03:12 +0530

Dear Clients,

This is to inform you that as per the Finance Bill, 2012, of Govt. of India, there have been vast changes in the taxation provisions relating to Service Tax. As per the new provisions, services of all types unless these have been specifically exempted in the negative list, shall become chargeable to Service Tax.

As a consequence, Domain Registration or Renewal charges have also become chargeable under the applicable Service Tax.

For your reference our Service Tax Registration No. is: AACFT6858KST001

Please feel free to contact us for any further clarification or assistance.

May Day 2013 :: Holiday Notice

info@technodg.com (TechnoDG) — Tue, 30 Apr 2013 05:52:34 +0530

Dear Clients,

This is to inform you that tomorrow on 1st May 2013(May Day) our office shall remain CLOSED.

All the development, support, updates/enquiries and other correspondences will be be taken care off from 2nd May 2013 (Thursday) onwards.

Only for emergency server side (Data Center) issues if arise during this period, we will be available on the numbers given below -

+91-94340-50822 (BSNL)
+91-97335-51000 (Vodafone)

Looking for your kind co-operation.

Global Attack on WordPress Sites

info@technodg.com (TechnoDG) — Sat, 13 Apr 2013 05:58:02 +0530

Dear Clients,

A large distributed brute force attack against WordPress sites is understood to be occurring. A large botnet with more than 90,000 servers is attempting to log in by cycling through different usernames and passwords.

This is an on going global attack on Wordpress installations to crack open admin accounts and inject various malicious scripts. Security firms have been tracking an escalating number of "brute force" attacks against WordPress installations, which have been trying out logins such as "admin" and then running through thousands of commonly-used passwords to try to break in.

Reports also claim that Wordpress instances across several hosting providers are being targeted. Since the attack is highly distributed in nature (most of the IP’s used are spoofed), it is making it difficult for any of us to isolate and block all malicious data generating IPs or websites.

To ensure that your websites are secure and safeguarded from this attack, we recommend the following steps:

Update and upgrade your wordpress installation and all installed plugins
Install the security plugin listed there
Ensure that your admin password is secure and preferably randomly generated
Other ways of Hardening a WordPress installation are shared at http://codex.wordpress.org/Hardening_WordPress
Backup your website files, database and resources after every change

These additional steps can be taken to further secure Wordpress websites:

Disable DROP command for the DB_USER .This is never commonly needed for any purpose in a wordpress setup
Remove README and license files (important) since this exposes version information
Move wp-config.php to one directory level up, and change its permission to 400
Prevent world reading of the .htaccess file
Restrict access to wp-admin only to specific IPs
A few more plugins – wp-security-scan, wordpress-firewall, ms-user-management, wp-maintenance-mode, ultimate-security-scanner, wordfence, http://wordpress.org/extend/plugins/better-wp-security/. These may help in several occasions.

Taking these few steps will ensure that you are improving the safety of your Wordpress site.

Please feel free to contact us for any further clarification or assistance.

Internet and website slow down due to massive attack on internet backbones

info@technodg.com (TechnoDG) — Fri, 29 Mar 2013 04:42:39 +0530

Dear Clients,

The internet around the world has been slowed down in what security experts are describing as the biggest cyber-attack of its kind in history.

A row between a spam-fighting group and hosting firm has sparked retaliation attacks affecting the wider internet.

It is having an impact on popular services like Netflix - and experts worry it could escalate to affect banking and email systems.

Five national cyber-police-forces are investigating the attacks.

Please refer the following News URLs for the same:

We have publshed this announcement because you can also experience unusual delays in loading of websites. As soon as this issue gets resolved, the websites will start to load normally for you.

If you have any questions related to this, please feel free to contact us and we'll be happy to assist you.

Happy Holi 2013 : Office closed for 2 days

info@technodg.com (TechnoDG) — Tue, 26 Mar 2013 07:14:21 +0530

Dear Clients,

Team TechnoDG wishes you a very Happy and Colourful Dol Yatra and Holi - The Festival of Colours. May the colours of the festival enrich all lives with joy, happiness, peace and prosperity. Please note, on this above occasion our office shall remain fully closed on 27th March & 28th March 2013.

Our online support, development and marketing activities shall be fully operational from 29th March 2013 (Friday) onwards only. For emergency support on server side (data center) issues during this period, we will be available on the numbers given below -

+91-94342-07983 (BSNL)
+91-97332-33000 (Vodafone)
+91-97335-51000 (Vodafone)

Looking for your kind co-operation and again wishing a very colourful and safe festivities to you and your family.

May this Holi be bright as the colors that splash on you!

Holi Hai...

Migrating/upgrading of RightMX Mail Servers

info@technodg.com (TechnoDG) — Wed, 13 Mar 2013 01:47:03 +0530

Dear Clients,

We are glad to announce that in order to provide you better performance & more stable servers, we would be Migrating/upgrading our RightMX mail servers HDDs from SATA to SAS Drives and RightMX version from Version 9 to RightMX Version 10 which means now the RightMX webmail speed will also get upgraded by a great extent and when opening the RightMX webmail, you will feel that mail server is at your local LAN/Network.

Servers Impacted: RightMX.dnsracks.net

Migration Date : Saturday 16 March 2013

Maintenance Impact: The Migration would start in the Evening at 05.00 PM GMT 5.30 + (IST) and would be completed by 06.00 PM. Provisions have been made so that not a single mail will get bounced in this period but you will not be able to access Webmail or Outlook to check the mails.

Please Note:

After the migration if you face any issue when logging in webmail then please use url https://enterprisemail.in instead of http://mail.example.com to login in webmail.
After migration if you face any issue in Outlook when sending and receiving mails then please use enterprisemail.in in Outlook incoming and outgoing mail server settings.

We shall be updating this announcement to keep you posted in this regard.

Please feel free to contact us for any further clarifications or assistance.

Happy Republic Day :: Holiday Notice for 26th & 27th January 2013

info@technodg.com (TechnoDG) — Fri, 25 Jan 2013 09:19:56 +0530

Dear Clients,

TechnoDG wishes you a very happy Republic Day of India, 26th January 2013.

A national day of great importance, the day Indian constitution has been in effect since 1950. Lets celebrate.

This is for your kind information, that our office shall remain CLOSED on 26th & 27th January 2013 (Saturday & Sunday). All the development, support, updates/enquiries and other correspondences will be be taken care off from Monday, 28th January 2013 onwards.

Only for emergency server side (data center) issues if arise during this period, we will be available on the numbers given below -

+91 - 97335 33000
+91 - 97335 51000
+91 - 94340 81390
+91 - 80166 42142

Looking for your kind co-operation. Happy Republic Day.

Merry Christmas 2012 :: Holiday Notice

info@technodg.com (TechnoDG) — Mon, 24 Dec 2012 07:52:09 +0530

Merry Christmas 2012!!!

We, Team TechnoDG, would like to extend our best wishes and regards to you and your family on this festive occasion of Christmas.

Please note that our office shall remain closed on 25th December 2012. All the correspondences, support and development activities shall be taken care off from 26th December 2012 onwards.

For any Emergency Support please dial:

+91 - 97335 33000
+91 - 97335 51000
+91 - 94340 81390
+91 - 80166 42142

Wish the joy of Chirstmas enlightens the coming days and the coming year for all.

Merry Christmas!

Data Center - Non-Impacting Public Network Maintenance

info@technodg.com (TechnoDG) — Wed, 21 Nov 2012 02:04:45 +0530

Dear Customers,

The following advisory is being sent to inform you of an upcoming maintenance on the our DC network in CHI-2. Three servers are ( OWL, BISON, POLARBEAR ) located in CHI-2 Network.

Event Date: December 3rd, 2012 - 10:00 pm until 11:00pm CST (GMT -6)

Impact: No outage is expected.

Event: During this maintenance we will be increasing uplink throughput and performing other maintenance tasks , no downtime is anticipated.

Warm Regards,

Diwali & Kalipuja Holiday 2012

info@technodg.com (TechnoDG) — Mon, 12 Nov 2012 07:19:28 +0530

Dear Clients,

The TechnoDG team would be on DIWALI/KALIPUJA HOLIDAYS during November 13-14, 2012.

Although our email support and helpdesk (http://helpdesk.technodg.com) would be still staffed for emergency issues like server down or domain expirations but other departments like the designing, development, customer support, billing, sales & phone support would not be available. We'll try to ensure that you do not have to wait for critical issues while other general tickets may take time to be addressed due to the Holiday Season.

Kindly bear with us for the delays during this period. Although you might see a little delay in responses we assume you'd not be facing any major problem during the holiday period.

TechnoDG wishes you and your family a very Happy Diwali & Kalipuja.

Dial For Emergency Support:

1) +91 - 97335 33000

2) +91 - 97337 33000

3) +91 - 97339 33000

4) +91 - 80166 42142

4) +91 - 94340 50822

Thanking you,

Team technoDG.com

Important Scheduled Downtime - Migration of Orderbox

info@technodg.com (TechnoDG) — Fri, 09 Nov 2012 07:49:19 +0530

Dear Clients & Resellers,

This mail contains important information about a system-wide downtime that is scheduled for the 24th of November, 2012 at 10:00 IST.

OrderBox, the system that automates your billing, provisioning and reporting modules at http://manage.technodg.com and http://www.technodg.net will be shifted to the TexasOne DataCenter in Austin,TX on the 24th of November, 2012. This is the same DataCenter that powers all the hosting products and packages.

# Scheduled Downtime

Date	November 24th, 2012
Start Time	10:00 IST
Maintenance Window	4 Hours
Reason	Migrating OrderBox to a New TexasOne Colocated DataCenter
Services Affected	Knowledgebase, Old SuperSite, SuperSite2, Control Panel, API(Soap & HTTP), Whois, DNS Management

All Domains and Hosting packages will continue to resolve. However, you will not be able to manage them through the Control Panel.

# Important Modifications

Once the migration has been completed, the IP addresses associated with the SuperSite and some of our products and services will change.

We will be automatically making these changes for Domains that are managed through our Control Panel. However, if your Domains’ DNS are managed on another platform, you will need to manually update its Nameservers and DNS once the migration has been completed. You will have time till the 24th of December, 2012 to make these changes.

You will find the new IP Addresses in our Knowledgebase once the migration has been completed.

# Archiving Unused Domain Contacts

Once migration has been completed, we will be starting a new process for managing Unused Domain Contacts in the system. Contacts that have not been used for more than six months will be archived.

If you need to search for these contacts, you will need to view them in your ‘Archived Contacts’. Your Domains' 'Default Contact' will not be affected and will not be archived.

Please feel free to contact us for any clarification or assistance.

Hike in SMS prices w.e.f 8th Nov 2012 [Updated]

info@technodg.com (TechnoDG) — Wed, 07 Nov 2012 08:32:42 +0530

Dear Customers,

This is to inform you about the hike in the SMS prices from all the Operators.

The SMS prices will be increased for all types of messages w.e.f 8th November 2012 - Transactional (Approx. 25 paise per SMS) and Promotional (Approx. 35 paise per SMS).

All SMS accounts will be charged as per New Rates from 8th November 2012.

Present SMS balance can be consumed today, changes will be applicable from 8th November 2012 only.

Please feel free to reach us for any further assistance or clarifications.

Scheduled Maintenance of our Austin Datacenter : Sunday 4th November, 2012

info@technodg.com (TechnoDG) — Wed, 31 Oct 2012 10:20:05 +0530

Dear Resellers/Clients,

This is to inform you that all our servers on the Austin Datacenter will be undergoing a maintenance. During this maintenance window your site(s) and associated email services will be facing a downtime.

The following are the list of servers that will be undergoing maintenance :

* All Bulk hosting Servers (Linux and Windows)

Linux : bh-1.webhostbox.net upto bh-23.webhostbox.net
Windows : bh-plesk-web1.webhostbox.net upto bh-plesk-web5.webhostbox.net

* All Multi domain Hosting servers (Linux and Windows)

Linux : md-1.webhostbox.net upto md-54.webhostbox.net
Windows : md-plesk-web1.webhostbox.net upto md-plesk-web7.webhostbox.net

* All Cpanel Single Domain Hosting servers starting from cp-18.webhostbox.net upto cp-35.webhostbox.net

* All Plesk Single Domain Hosting Servers starting from Plesk-web10.webhostbox.net upto plesk-web24.webhostbox.net

* All mail services hosted out of tx1- austin (Mail.pw)

* All VPS servers

# Downtime Window
DATE : Sunday 4th November, 2012
TIME :

DALLAS, Texas, United States: 7:30 AM - 10:30 AM
MUMBAI, India: 7:00 PM - 10:00 PM
UTC / GMT, Universal / Greenwich Time: 01:30 PM - 04:30 PM

# What are we doing?
We are improving the network connectivity on our servers.

# How will it be beneficial?
This will benefit server performance and ensure that we always maintain our very high uptime standards going forward.

We regret any inconveniences caused during this downtime window and look forward to your kind co-operation in enabling us to provide better services. Please follow this announcement for updates on the maintenance.

If you have any further questions or doubts then do get in touch with our support helpdesk.

Durgapuja Holidays :: Office will remain closed for 4 days

info@technodg.com (TechnoDG) — Fri, 19 Oct 2012 05:29:58 +0530

Dear Clients,

Team TechnoDG wishes you a very happy and prosperous festive season.

Durgapuja Holiday on:

October 21, 2012 : Saptami
October 22, 2012 : Austami
October 23, 2012 : Nabami
October 24, 2012 : Dashami

All the development, support, updates/enquiries and other correspondences will be be taken care off from 25th October 2012 onwards.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

+91-80166-42142 (Airtel)
+91-97335-51000 (Vodafone)
+91-94340-81390 (BSNL)

Looking for your active co-operation and wishing you and your family a Happy and Joyous Durgapuja!

Gandhi Jayanti - National Holiday :: Office Closure Notice for 2nd Oct 2012

info@technodg.com (TechnoDG) — Fri, 28 Sep 2012 01:16:06 +0530

Dear Clients,

This is to inform you that on 2nd October 2012 - Gandhi Jayanti, being a National Holiday to embark the birth anniversary of the father of the nation - Mahatma Gandhi, our office shall remain closed.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

+91-80166-42142 (Airtel)
+91-97337-33000 (Vodafone)
+91-94340-50822 (BSNL)

Let us remember the greatness of the Mahatma and his efforts to make this nation, India - one of greatest nation of the world and spread the message of peace and harmony to all.

Office closure notice for maintenance on 29th & 30th September 2012

info@technodg.com (TechnoDG) — Fri, 28 Sep 2012 00:42:31 +0530

Dear Clients,

This is to inform you that we shall be carrying on some urgent maintenance works at our office on 29th & 30th September 2012 due to which our office shall remain CLOSED and no development or marketing assignments will be undertaken.

Mail us for Support at: info@technodg.com

Support Tickets URL: http://helpdesk.technodg.com

Looking forward to you kind co-operation.

BULK SMS BAN (Promotional/Marketing) for the next 15 days

info@technodg.com (TechnoDG) — Sat, 18 Aug 2012 01:37:41 +0530

Dear Clients,

The Department of Telecommunication, India has released a notification on the ban of promotional SMS to all operators for the next 15 Days WEF 18-August-2012. We regret any inconvenience this may cause you and request your co-operation during this ban. We will keep you posted on any further updates and are also available to answer any questions or clarifications.

Only Transactional Connectivity Banking, Financial institutional alerts and Railway notification SMS have been exempted from the ban.

Thanking you for your co-operation & patience.

Scheduled Servers Downtime Notice for Bison and PolarBear servers

info@technodg.com (TechnoDG) — Sat, 11 Aug 2012 05:07:49 +0530

Dear Clients,

This is an advance notice for the scheduled downtime for the Linux servers BISON.DNSRACKS.COM & POLARBEAR.DNSRACKS.COM on August. 11, 2012 between 09:00 PM to 09:30 PM IST (GMT +5:30) . In this period we will update Kernel of the server and Server will be back within 15 - 30 minutes. We apologize for this short notice.

Please feel free to mail us for any further clarifications.

PHP version upgradation from PHP 5.2.x to PHP 5.3.x

info@technodg.com (TechnoDG) — Sat, 12 May 2012 04:06:39 +0530

Dear Clients,

This announcement is a notification that we will be commencing PHP upgrades across our all shared and reseller servers as of May 13, 2012 (Sunday).

Incompatibilities between 5.3.x and the 5.2.x branch here: http://php.net/migration53

Although the large majority of web scripts are now compatible, there are still some may need upgraded, tweaked and or remain incompatible. Please ensure that your websites are now compatible with PHP’s 5.3.x branch before this upgradation.

Should you have any questions, comments, or concerns regarding this scheduled maintenance please contact info@technodg.com for assistance.

May Day 2012 :: Holiday Notice

info@technodg.com (TechnoDG) — Mon, 30 Apr 2012 09:48:50 +0530

Dear Clients,

This is to inform you that tomorrow on 1st May 2012(May Day) our office shall remain CLOSED.

All the development, support, updates/enquiries and other correspondences will be be taken care off from 2nd May 2012 (Wednesday) onwards.

Only for emergency server side (Data Center) issues if arise during this period, we will be available on the numbers given below -

+91-80166-42142 (Airtel)
+91-94342-07983 (BSNL)
+91-97333-69099 (Vodaphone)

Looking for your kind co-operation.

Migration of Polarbear Server on April 29, 2012 [Updated]

info@technodg.com (TechnoDG) — Sun, 22 Apr 2012 05:28:48 +0530

Dear Clients,

This is to inform you that we would be migrating our Linux Server "POLARBEAR" to our most advanced & heavy duty servers with the following configuration:

Old Server Name: POLARBEAR.DNSRACKS.COM
New Server Name: POLARBEAR.DNSRACKS.COM

# New Server Configuration:

Intel® Core™2 Quad Processor
16 - 32 GB RAM
2 X 1 TB SATA II HDD
DAILY/WEEKLY backups
CENTOS
Cpanel/WHM

We'll be migrating all resellers and customers on the new servers. Please find below the details of the migration schedule.

Migration Date: April 29, 2012

Migration Time: The migration would start at April 29 , 2012, 10 PM IST (GMT 5.30 +) and should be completed within 3 days.

Effect of Work: During the migration we have scheduled everything to offer zero downtime to all our customers

If you have any questions related to the migration, please open a support ticket with us or a mail us at info@technodg.com and we'll be happy to assist you.

Migration of Bison Server on April 21, 2012 [Updated]

info@technodg.com (TechnoDG) — Sat, 21 Apr 2012 01:03:39 +0530

Dear Clients,

This is to inform you that we would be migrating our Linux Server "BISON" to our most advanced & heavy duty servers with the following configuration:

Old Server Name: BISON.DNSRACKS.COM
New Server Name: BISON.DNSRACKS.COM

# New Server Configuration:

3.2GHz E3-1230
16 - 32 GB RAM
2 X 1 TB SATA II HDD
DAILY/WEEKLY backups
CENTOS
Cpanel/WHM

We'll be migrating all resellers and customers on the new servers. Please find below the details of the migration schedule.

Migration Date: April 21, 2012

Migration Time: The migration would start at April 21 , 2012, 10 PM IST (GMT 5.30 +) and should be completed within 3 days.

Effect of Work: During the migration we have scheduled everything to offer zero downtime to all our customers

If you have any questions related to the migration, please open a support ticket with us or a mail us at info@technodg.com and we'll be happy to assist you.

Service Tax for FY 2012-13

info@technodg.com (TechnoDG) — Sat, 24 Mar 2012 04:20:35 +0530

Dear Clients,

This is in accordance to the recent Budget passed for the Financial Year 2012-13 where the Service Tax bar has been raised from 10% to 12% we would like to inform you that all the invoices/bills raised from 1st April 2012 onwards will be subjected to the new Service Tax of 12.36% (including cess @3%) in total.

Any invoices generated/paid on or after 1st April 2012 would be charged as per the revised Service Tax rate.

For any further assistance or clarifications please feel free to contact us.

Load issues on Linux Bison Server

info@technodg.com (TechnoDG) — Tue, 13 Mar 2012 00:51:19 +0530

Dear Clients,

We ar experiencing some load issues on Linux Bison server, due to which you may see intermittent connectivity issues while trying to access the websites. Our server support team is aware and working on this issue. We expect the server to go stable in next 60 minutes.

Inconvenience caused is deeply regretted. For any further assistance please mail us at info@technodg.com.

Happy Holi 2012 !!!

info@technodg.com (TechnoDG) — Sat, 03 Mar 2012 00:33:36 +0530

Dear Clients,

Our online support, development and marketing activities shall be fully operational from 10th March 2012 (Saturday) onwards only. For emergency support on server side (data center) issues during this period, we will be available on the numbers given below -

+91-80166-42142 (Airtel)

+91-94342-07983 (BSNL)

+91-97333-69099 (Vodaphone)

Looking for your kind co-operation and again wishing a very colourful and safe festivities to you and your family.

May this Holi be bright as the colors that splash on you!

Holi Hai...

Server Migration - Windows 2003 Hosting Server, Mail Server, MSSQL 2000 Server and MSSQL 2005 Server [Updated]

info@technodg.com (TechnoDG) — Sat, 21 Jan 2012 06:22:21 +0530

Dear Clients,

In order to provide you with better performance & more stable servers we would be upgrading our servers to heavy duty servers with Intel Xeon E31230 CORE Processors & Dual Xeon E1230 Server 3.2 Ghz with HT & turboboost.

The migration details for the servers are given below:

Servers Impacted:
OWL.DNSRACKS.COM
WHALE.DNSRACKS.COM (SmarterMail Server)
SQL.DNSRACKS.COM
MSSQL.DNSRACKS.COM

Why the need of Migration?
As a part of our Quality assurance policy we regularly upgrade our infrastructure to meet the Industry standards & to protect the servers from any possible sign of crashes/downtimes. Since hard drive of the servers are mechanical devices hence we have a time frame of upgrading the hardware the moment it reaches its 3 years running phase. All of these servers have nearly completed their three years of operations and hence we feel its right time to move them to heavy duty servers which would not only improve the overall performance but also offer the latest hardware to meet the industry standards.

Migration Description:
During this time we will be migrating the data & sites to the new & powerful servers with the following configuration and details:

# OWL & WHALE Servers New Configuration

Intel Xeon E31230 3.20 Ghz Processors (R) series
8 GB ECC Ram
2 X 1 TB HDD
1 GBPS Port

Time: The Migration would start at Morning 8.30 AM GMT 5.30 + (IST) time and would be completed by evening 5:00 PM.

Migration Date: January 24, 2012 (Tuesday)

Maintenance Impact:
As a result of this move, you should expect the sites to be down during a significant portion of the above noted maintenance windows. Actual amounts of downtime will vary from site to site due to the large number of sites we would be migrating. We would be providing an exact time frame for the migration in next 24 - 72 hours, along with that you'll be required to change the IP's for your DNS Service as these would be changed as well. Please check the instruction set that would be followed in the next update.

# SQL & MSSQL Servers New Configuration

Dual Xeon E1230 Server 3.2 Ghz with HT & turboboost (Shows 8 x 2 Processing cores on the board )
16 to 32 GB ECC Ram
2 X 1 TB HDD

Migration Time:
The Migration would start at 06:00 PM GMT 5.30 + (IST) time and would be completed by 10:00 AM (January 21, 2012)

What you'll have to do:
If you are using 74.86.116.10 (For MSSQL 2005) or 74.86.117.114 (For MSSQL 2000) in your connection strings connecting your database then change it to respectively 173.236.21.186 Port: 1433 and 173.236.21.189 Port: 1533. if you are using SQL.DNSRACKS.COM or MSSQL.DNSRACKS.COM in your connection string instead of IP address then you won't have to make any changes and your sites should start working immediately.

Communications Plan:
Our helpdesk will be fully functional and staffed during the migrations. We will also be posting periodic updates in this announcement to keep you fully informed of the status of all migrations. Please do not use our emergency contact numbers during the migration, as this will just slow our work.

We appreciate your business and will do everything in our power to minimize the downtime while safely and securely moving servers.

Merry Christmas & Happy New Year 2012

info@technodg.com (TechnoDG) — Fri, 23 Dec 2011 02:28:16 +0530

It's Christmas and We just wanted to say "Thank U"...

It's been a pleasure working with you this past year...

Hope you & your family have a wonderful Holiday

A Very Happy New Year 2012 !

Network Issue with some of the ISPs (Airtel, Tata) on 72.xx.xx.xx Series

info@technodg.com (TechnoDG) — Thu, 24 Nov 2011 07:40:29 +0530

Dear Clients,

There is some issue going on with some of the ISP Networks like Airtel, Tata, etc. of 72.xx.xx.xx Series hence you will not able to open some of your websites or mail URL on such Networks till the issue gets resolved from their end. The server is up and online accross the world.

As soon as the issue gets resolved with all the ISPs we will update you on this announcement section.

Note: The issue is with only some of the ISPs, but you can access your website or mail URL on other network connections like BSNL, Reliance, Bharti... etc.

Diwali/Kalipuja Holidays :: Oct 26 - 27, 2011

info@technodg.com (TechnoDG) — Tue, 25 Oct 2011 04:47:58 +0530

Dear Clients,

The TechnoDG team would be on DIWALI/KALIPUJA HOLIDAYS during OCTOBER 26 - 27, 2011.

TechnoDG wishes you and your family a very Happy Diwali & Kalipuja.

Durgapuja Holidays :: Office will remain closed for 2 days

info@technodg.com (TechnoDG) — Mon, 26 Sep 2011 06:21:07 +0530

Dear Clients,

Team TechnoDG wishes you a very happy and prosperous festive season.

This is for your kind information, that our office will remain fully CLOSED for the Durga puja Holidays on 4th October 2011 (Mahastami - Tuesday) & 5th October 2011 (Mahanavami - Wednesday). Also the Development section will not be functional throughout the 4 puja days (from 3rd October 2011 to 6th October 2011). Hence no updates or new projects will be undertaken during this period.

All the development, support, updates/enquiries and other correspondences will be be taken care off from 7th October 2011 onwards.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

1) +91-8016642142 (Airtel)
2) +91-9434207983 / 9434081390 (BSNL)
3) +91-9733369099 (Vodaphone)

Looking for your active co-operation.

Wishing you and your family a Happy and Joyous Durgapuja!

Office closure notice for maintenance on 20th September 2011

info@technodg.com (TechnoDG) — Mon, 19 Sep 2011 04:29:12 +0530

Dear Clients,

This is to inform you that we shall be carrying on some urgent maintenance works at our office on 20th September 2011 due to which our office shall remain CLOSED and no development or marketing assignments will be undertaken.

Mail us for Support at: info@technodg.com

Support Tickets URL: http://helpdesk.technodg.com

Looking forward to you kind co-operation.

15th August 2011 - Independence Day :: 2 days Holiday Notice

info@technodg.com (TechnoDG) — Tue, 02 Aug 2011 00:00:42 +0530

Dear Clients,

As India celebrates 64 years of independence on this coming 15^th August 2011, come lets rejuvenate and celebrate this most important occasion with pride, joy and fanfare. Let’s remember and salute the selfless sacrifices of the freedom fighters, honour them and look forward to a happy and prosperous future for the nation.

We at TechnoDG would like to convey our heartiest regards on this important day and would like to inform you that being a national holiday our office shall remain closed on 15^th August 2011 (Monday). Also as 14^th August 2011 is a Sunday hence we would like our team to take a break, spend some extra time with their families and join back work with refreshed minds to serve you better. So, please note that our office shall remain closed on 14^th & 15^th August 2011 and all the development and support services shall be taken care-off from 16th August 2010 onwards.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

1) +91-80166-42142 (Tanmoy)

2) +91-94340-50822 (Dibyendu)

3) +91-94340-81390 (Debangshu)

Happy Independence Day !!!

Control Panel Maintenance :: Downtime Notice [Updated]

info@technodg.com (TechnoDG) — Thu, 21 Jul 2011 03:27:16 +0530

Dear Clients,

Our Control Panel servers will be placed under maintenance as per the schedule given below:

Maintenance Windows:

First Downtime:
Scheduled Time: 30th July 2011, 13:30 GMT
Duration: 2 hours
Reason: Servers need to be migrated physically within the DataCenter to a different phase to accommodate future expansion plans.

Second Downtime:
Scheduled Time: 7th August 2011, 13:30 GMT
Duration: 4 hours
Reason: A firmware upgrade is required for one of our SAN (storage server).

Third Downtime:
Scheduled Time: 14th August 2011, 23:00 GMT
Duration: 8 hours
Reason: We need to perform a Database Upgrade. This is to improve the performance, stability and functionality of our Control Panel.

Affected Services:
Our Control Panel at http://manage.technodg.com will not be accessible during the maintenance periods and all other related services will not be functional.

Domain names registered with us will not be affected and will continue to function normally.

Please feel free to contact us for any further assistance or clarifications.

DDoS attack on Windows Server [Updated]

info@technodg.com (TechnoDG) — Tue, 14 Jun 2011 00:28:17 +0530

Dear Clients,

Yesterday Night the Windows OWL Server was attacked by a so called DDoS attack. This means that a lot of computers are making lots of requests to overflow the server and making it unavailable to the rest of the internet.

The problem of a DDoS attack is that you don't know who, what or why the attack is taking place (The server itself has not been compromised).

There is also not much you can do to stop it right away but we are working on a permanent solution and implemented CISCO guard on server. Cisco guard is a temporary traffic filtering agent in the event of a DDOS attack. The CISCO guard is blocking the IP addresses and this process will take almost 3 - 6 hours. In this phase you can find slow response of your websites.

We do regret any inconvenience this may caused and during this process, your patience in this matter is highly appreciated.

May Day :: Holiday Notice for 1st May 2011

info@technodg.com (TechnoDG) — Sat, 30 Apr 2011 06:06:14 +0530

Dear Clients,

This is to inform you that tomorrow on 1st May 2011(May Day) our office shall remain CLOSED.

All the development, support, updates/enquiries and other correspondences will be be taken care off from 2nd May 2011 (Monday) onwards.

Only for emergency server side (data center) issues if arise during this period, we will be available on the numbers given below -

+91-80166-42142 (Airtel)
+91-94342-07983 (BSNL)
+91-97333-69099 (Vodaphone)

Looking for your kind co-operation.

Bison Server Restoration [Updated]

info@technodg.com (TechnoDG) — Tue, 12 Apr 2011 09:40:20 +0530

Dear Sir/Madam,

Server: Bison.dnsracks.com (Linux)
Maintenance Date: April 12, 2011
Service Effected: Web + Mail + MySQL
Maintenance Time: 11:30 PM to 05:00 AM (April 13, 2011)

We are facing problem in RPM packages on Bison Server hence today's night we have scheduled this server restoration. This process would take 5 - 6 Hours of Server downtime. During this period Web, Mail and MySQL Services will be down for all the users who have hosting on this server.

We do regret any inconvenience this may caused and during the restoration process your patience in this matter is highly appreciated.

Support - TechnoDG

Change in Implementation of Identities in webmail

info@technodg.com (TechnoDG) — Fri, 08 Apr 2011 03:07:28 +0530

Dear Clients,

As part of our efforts to cut down unsolicited email from our system and the problems created due to it, we're introducing certain measures to mitigate such activities. The idea behind these measures is to ensure that our email system is not viewed suspiciously by other service providers, which would lead to email originating from our servers to be deferred or rejected.

A lot of spam email that gets caught in our anti-spam filters, and is reported to us by the feedback loop with other email service providers, shows a high correlation with spoofed envelope from addresses. For example, when a user a@domain.com authenticates with smtp.domain.com in order to send a mail from our outbound servers, he can currently set whatever he wants as his "from" address, including email addresses that don't actually exist. This is a widely used method for email spoofing. In order to avoid such instances, users will now be asked to register a set of identities from their webmail interface for email addresses that need be used to send email. Every identity must have a valid email address, which must be authorized before it can be used to send email. The process to do so is fairly straightforward -

1. The user must log on to Webmail as a@domain.com, and add the necessary identities, say sales@domain.com and x@gmail.com.

2. The system will send verification emails to sales@domain.com and x@gmail.com, asking them: "a@domain.com is trying to use x@gmail.com to send email, do you want to allow this?"

3. Upon confirmation, the user will be able to send email as x@gmail.com or sales@domain.com from their account.

4. A list of user accounts are allowed to use sales@domain.com as their from address will be stored by the system (since there may be more than one user who may want to use the same from address).

To know more about setting identities, you may refer to this article: http://support.mailhostbox.com/email-users-guide/sender-identities

We are monitoring email logs to identify accounts that are sending email in this fashion. We shall pro-actively add identities for these accounts, and send out alerts to clients using a different 'from' address than the authenticated one. However, we might not be able to determine all users who need this feature. Thus, we recommend you to be informed about this policy change, and add sender identities if required. The identities must be created and verified before Tuesday 12th April, after which any unauthorized 'from' address will not be allowed to send email.

If you have any questions about this process, please contact our support team, we'd be happy to clarify doubts and provide any other information you need.

Domain Price Change for ".org"

info@technodg.com (TechnoDG) — Fri, 01 Apr 2011 09:36:00 +0530

Dear Clients,

It is to inform you that due to the recent hike in the domain registration charges the price of registering or renewing a domain with the extension ".org" has also been effected. Now registering or renewing a domain with ".org" extension will cost Rs.515.00 (Rupees Five hundred fifteen only) per year only. The new prices are effective from 1st April 2011 onwards.

For any further details and domain related services please visit http://manage.technodg.com or mail us at info@technodg.com.

Half Day Off Announcement

info@technodg.com (TechnoDG) — Wed, 30 Mar 2011 02:21:57 +0530

Dear Clients,

ICC WorldCup 2011 fever is on, the semifinal match played between India and Pakistan on March 30, 2011 is the most eagerly awaited match by the fans of cricket. This is a memorable event and the entire Indian Subcontinent is going to remain closed to catch the excitement of the match between India & Pakistan. To celebrate the spirit of sportsmanship and allow our team to enjoy the match we have announced a half day working on March 30, 2011. Since the entire country is going to be glued in front of TV screens to watch the match we anticipate no or very little support incidents today.

Our technical team would be online from their home on their notebooks and hence you won't see a difference or delay in our web based support, only the phone support would not be available in between 2.30 PM till 11 PM IST on March 30, 2011. We'll continue to monitor our helpdesk and support tickets would be answered as per standard time i.e. you'll be able to get responses from the helpdesk in routine and timely manner.

Lets cheer for our country and may India Win.

Happy Cricketing

Change in password policy for Email Hosting Service

info@technodg.com (TechnoDG) — Sat, 26 Mar 2011 02:39:30 +0530

Dear Clients,

As part of our ongoing campaign against abuse and to ensure the security of your email services, we are planning to impose a stricter password policy for email accounts hosted on our servers. As a result of this change, the system will no longer allow passwords of the type that could be deemed vulnerable to sabotage attempts. Email account passwords must fulfill the following criteria henceforth –

The password must contain at least 8 characters (and can be up to 32 characters long).
The password cannot contain the email prefix in its exact form. For instance, if your email address were john@yourdomain.com, then your password cannot contain the word john or yourdomain.
The password must contain at least one alphabet (a-z in upper or lowercase), and at least one numeral (0-9).

An advisory to all email users whose passwords do not satisfy these criteria shall be mailed shortly, alerting to update their password on or before an assigned date. This email will be sent from Do_Not_Reply@mailhostbox.com and will include the new password criteria.

If the users do not change their password then the password will be reset and a new password will be sent to the alternate email address of the end user.

We will be displaying appropriate banners in the control panel and webmail of the end user as well.

If you have any questions about this process, please contact our support team and we'd be happy to answer your queries.

Happy Holi & Dol Yatra 2011 :: Holiday Notice

info@technodg.com (TechnoDG) — Thu, 17 Mar 2011 08:08:47 +0530

Dear Clients,

Team TechnoDG wishes you a very Happy and Colourful Dol Yatra and Holi - The Festival of Colours. May the colours of the festival enrich all lives with joy, happiness, peace and prosperity.

Please note, on this above occasion our office shall remain fully closed on 19th March & 20th March 2011. Our online support, development and marketing activities shall be fully operational from 21st March 2011 (Monday) onwards only.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

+91-80166-42142 (Airtel)
+91-94342-07983 (BSNL)
+91-97333-69099 (Vodaphone)

Looking for your kind co-operation and again wishing a very colourful and safe festivities to you and your family.

HOLI HAI!!!

Happy Republic Day 26th January 2011 :: Holiday Notice

info@technodg.com (TechnoDG) — Tue, 25 Jan 2011 08:42:43 +0530

Dear Clients,

Team TechnoDG wishes you a very happy Republic Day of India, 26th January 2011.

A national day of great importance, the day Indian constitution was brought in effect in the year 1950. Come lets remembers those who have held high the pride of our nation, safeguarded our independence, work day and night for its progress and bring prosperity. Together lets commemorate and salute their sacrifices and efforts that makes India one of the best nations in the world. May the Tricolour wave even higher in the coming days.

This is for your kind information, that our office shall remain CLOSED (on this occasion). All the development, support, updates/enquiries and other correspondences will be be taken care off from 27th January 2011 (Thrusday) onwards.

Only for emergency server side (data center) issues if arise during this period, we will be available on the numbers given below -

1) +91-80166-42142 (AirTel)
2) +91-94340-81390 (BSNL)

Looking for your kind co-operation. Happy Republic Day.

CPanel Upgrade & Maintenance at Linux Server [Updated]

info@technodg.com (TechnoDG) — Tue, 04 Jan 2011 04:05:27 +0530

Dear Clients,

We would like to inform you that the Linux Server is currently under going an important upgrade and some emergency maintenances. During this period the access to the CPanel interface and its functionalities will be restricted. The email and the website services are working normally as earlier.

We regret this short notice and the inconvenience faced but these measures are for the better performance and services that we always try to extend. Please visit this announcement for further updates and feel free to mail at info@technodg.com for any further clarifications and assistance.

Thank you for your kind co-operation and support.

Happy New Year 2011

info@technodg.com (TechnoDG) — Fri, 31 Dec 2010 08:23:24 +0530

As an eventful year 2010 comes to its final moments, come lets welcome the year 2011 with deeply heart-felt joy, happiness and prosperity. Lets step into the next decade looking high and progressing with each other but also remembering this passing decade for its achievements, colours, ups and lows.

This year has been very special for us too as we completed 10 years of extending IT services to our clients worldwide. With new offers and services we have tried to provide you the best of the IT experiences that you expect and shall keep on doing so in this coming year also. Thank you for your trust, support and co-operation as always.

Wishing you and your family a very Happy New Year 2011 with Technology, you and us...

Merry Christmas 2010! :: Holiday Notice

info@technodg.com (TechnoDG) — Fri, 24 Dec 2010 09:24:00 +0530

Dear Clients,

We, the team members of TechnoDG wish you and your family a very Happy Christmas and a Prosperous New Year 2011 ahead. As always this year too we were in a continuous process of providing the best solutions and services of the IT industry to enhance your experiences and interactions world over. We all are grateful to you and thank you for your kind support and co-operation that you have extended to us graciously. We assure you that we shall be always extending the best of our services and support to you. We shall be always looking forward to your valuable feedbacks and suggestions for our betterment.

Please note, on the occasion of Christmas our office shall remain fully closed on 25th December 2010. Our online support, development and marketing activities shall be fully operational from 26th December 2010 onwards only.

We will be available on the numbers given below for any emergencies -

+91-9832335885 (Reliance)
+91-8016642142 (Airtel)
+91-9434207983 (BSNL)
+91-97333-69099 (Vodaphone)

Merry Christmas!

Downtime Notice for Network Upgrades at Data Center of Unlimited Hosting Plan accounts

info@technodg.com (TechnoDG) — Fri, 19 Nov 2010 08:14:07 +0530

Dear Clients,

This is to inform you that the hosting accounts of unlimited Windows hosting server will experience a downtime according to the below mentioned schedule, we have setup new routers at the data center to improve network utilization and to handle an increased amount of traffic. We want to move the existing traffic to these routers and for this we would need a downtime of approximately an hour. We expect the downtime experienced to be less than 45 minutes, however we have kept the additional buffer to ensure that the changes are thoroughly tested. Services will be available intermittently during the downtime.

During this downtime, you will not be able access or manage your emails and you will not be able to resolve or manage websites which are on our unlimited Plesk hosting servers. The downtime is scheduled as mentioned below -

Date : 7th December, 2010

Time : 1400GMT

We regret the interruption in services and any inconvenience caused because of it. Please get in touch with us should you require any further information.

Diwali / Kalipuja Holidays Announcement

info@technodg.com (TechnoDG) — Tue, 02 Nov 2010 09:11:28 +0530

Dear Clients,

As the festivities and celebration continue throughout India, the festival of lights “Deepawali” or “Diwali” arrives in its own grandeur and jubilations. Where this comes as an occasion to worship Goddess Lakshmi, the harbinger of wealth and prosperity in the northern parts; it is celebrated as Kali Puja, worshipping the goddess of power in the east and marks the victory of good over evil in our greatest epic the Ramayana when Lord Ram returned to his kingdom Ayodhya after defeating Ravan the demon king of Lanka.

We at TechnoDG wish you and your families a very happy Diwali, Kalipuja and the upcoming Bhai Tika (Phonta). We heartily wish may these festivities bring joy, prosperity and success for us all and enrich our association even further.

On this occasion our office shall be partially functional from 5^th November 2010 to 7^th November 2010. Only emergency support services and updates will be processed during the said period. All development, designing and correspondences will be taken care off from 8^th November 2010 onwards. We'll try our best to ensure that you do not have to wait for critical issues but we request you to kindly bear with us for the delays during this period. Although you might see a little delay in responses we assume you'd not be facing any major problem during the festival period.

We will be available on the numbers given below for any emergencies -

+91-9832335885 (Reliance)
+91-8016642142 (Airtel)
+91-9434207983 (BSNL)
+91-9232474503 (Tata)
+91-97333-69099 (Vodaphone)

Happy Festivities!

Durgapuja Holidays :: Office will remain closed for 2 days

info@technodg.com (TechnoDG) — Wed, 13 Oct 2010 09:17:17 +0530

Dear Clients,

Team TechnoDG wishes you a very happy and prosperous festive season.

This is for your kind information, that our office will remain fully CLOSED for the Durga puja Holidays on 15th October 2010 (Mahastami - Friday) & 16th October 2010 (Mahanavami - Saturday). Also the Development section will not be functional throughout the 4 puja days (from 14th October 2010 to 17th October 2010). Hence no updates or new projects will be undertaken during this period.

All the development, support, updates/enquiries and other correspondences will be be taken care off from 18th October 2010 onwards.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

1) +91-9832335885 (Reliance)
2) +91-8016642142 (Airtel)
3) +91-9434207983 (BSNL)
4) +91-9232474503 (Tata)
5) +91-97333-69099 (Vodaphone)

Looking for your active co-operation.

Wishing you and your family a Happy and Joyous Durgapuja!

Gandhi Jayanti - National Holiday :: Office Closure Notice for 2nd Oct 2010

info@technodg.com (TechnoDG) — Fri, 01 Oct 2010 09:44:01 +0530

Dear Clients,

This is to inform you that on 2nd October 2010 - Gandhi Jayanti, being a National Holiday to embark the birth anniversary of the father of the nation - Mahatma Gandhi, our office shall remain closed.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

+91-9832335885 (Reliance)
+91-8016642142 (Airtel)
+91-9434207983 (BSNL)
+91-9232474503 (Tata)
+91-97333-69099 (Vodaphone)

Let us remember the greatness of the Mahatma and his efforts to make this nation, India - one of greatest nation of the world and spread the message of peace and harmony to all.

Office closure notice for maintenance on 26th September 2010

info@technodg.com (TechnoDG) — Sat, 25 Sep 2010 06:41:17 +0530

Dear Clients,

This is to inform you that we shall be carrying on some urgent maintenance works at our office on 26th September 2010 due to which our office shall remain CLOSED and no development or marketing work will be undertaken.

We regret this short notice but for your convenience our email support shall be on at info@technodg.com. Kindly mail us or open a support ticket at http://helpdesk.technodg.com for any kind of support requests that you may have.

In addition to the above announcement we would also like to update you that in case of any Emergency Server Side issues you may also call us at the phone numbers listed below as per your convenience:

1. +91-9832335885 (Reliance)

2. +91-8016642142 (Airtel)

3. +91-9434207983 (BSNL)

4. +91-9232474503 (Tata)

5. +91-97333-69099 (Vodaphone)

Looking forward to you kind co-operation.

FREE Search Engine Marketing and Promotion worth Rs.1500/-

info@technodg.com (TechnoDG) — Fri, 27 Aug 2010 06:31:58 +0530

Dear Clients,

It has been a decade of our services and today it gives us immense pleasure to announce the opening of 10th YEAR CELEBRATION offers for you.

Some special plans are in store for the coming days and to begin with a limited stock offer on Search Engine Marketing and Promotion is here for you.

Get your Google AdWords worth Rs.1500/- FREE and promote your website on Google searches and its worldwide network instantly.

Hurry!!!

The Offer will be served on First Come First Serve basis till stocks last. You only have to pay a nominal setup cost for the service and have your website’s ads running online.

So, why wait just send us the desired details of your website, targeted keywords and your ads catch lines.

For any further clarifications or assistance please feel free to mail us at sales@technodg.com or call us at +91-353-2537147.

Wishing you a Happy Raksha Bandhan celebrations

info@technodg.com (TechnoDG) — Tue, 24 Aug 2010 04:46:49 +0530

Dear Sir/Madam,

Shubha Raksha Bandhan (Rakhi Purnima - Full moon)

Festivals are the celebrations of mankind. In India, we celebrate with many festivals. Holi, Eid-Ul-Fitr, Christmas, Diwali, Rakhshabandhan are some of them. Rakshabandhan or Rakhi is a celebration of affection, fraternity and sentiments among people.

In History

Every era in the Indian history is replete with instances describing the brother - sister bonding. In antiquity, the bonding between Lord Krishna and Draupadi was highly celebrated. Lord Krishna saved Draupadi from being disrobed in the court of Duryodhana, which he repaid as a token of love for his sister who had tied a strip of cloth from her sari to prevent blood from his wrist. In the medieval era, Rani Karnavati of Chittor sent a Rakhi to the Mughal monarch Humayun to save her kingdom from the invasion of a Gujarat king. Humayun kept his word and immediately came to her rescue.

In Modern Day

It was started as a community festival by none other then Rabindranath Tagore. He started this festival as a common festival of all Indians. Tagore as a great visionary had some uncommon views for Rakhi. According to him "Rakhi is not only a festival of the siblings but it's a celebration of mankind and of humanity". He promoted the concept of unity and harmony among all members of the society. He believed that it is the responsibility of all the members of the society to help and protect each other and encourage a harmonious social life. For him Rakshabandhan festival is the celebration of fellow feeling and concern. The modern history behind this festival dates back to the year 1905 when the British empire decided to divide Bengal, a state of British India on the basis of caste and religion. That time Rabindra Nath Tagore arranged a ceremony to celebrate Raksha Bandhan to strengthen the bond of love and togetherness between the Hindus and the Muslims of Bengal and together fight against the British empire. He used the platform of Raksha Bandhan to spread the feeling of brotherhood. It was his vision to spread the nationalist spirit among people from different ethnic groups.

Rabindranath Tagore in Shantiniketan started congregations like Rakhi Mahotsavas using a yellow thread ("Halud Sutar Rakhi" in Bengali). This invoked trust and feeling of peaceful coexistence. The tradition continues as people tie rakhis to the neighbors and close friends. It is a festival denoting National sentiments of harmony. The auspicious day of Raksha Bandhan can be used as a potent tool for social change, which could ultimately envelop everyone in a permanent bond of love and friendship.

Rakhi is a celebration of unity and peace. Lets celebrate this Rakhi with all our neighbours, friends, relatives and everyone around to spread the words of humanity. Lets celebrate Rakhi to protect, to care, to spread the message of human integration ("Manab Bandhan" - as defined by Rabindranath).

15th August 2010 - Independence Day :: Holiday Notice

info@technodg.com (TechnoDG) — Fri, 13 Aug 2010 09:16:32 +0530

Dear Clients,

We at TechnoDG would like to convey our heartiest regards on this important day and would like to inform you that being a national holiday our office shall remain closed on 15th August 2010. All the development and support services shall be taken care-off from 16th August 2010 onwards.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

1) +91-98323-35885 (Tanmoy)
2) +91-94340-50822 (Dibyendu)
3) +91-94340-81390 (Debangshu)
4) +91-92324-74503 (Mayukh)

Happy Independence Day !!!

Domains price hike in July 2010

info@technodg.com (TechnoDG) — Fri, 11 Jun 2010 09:35:43 +0530

Dear Clients,

The registry has scheduled a price hike for the domains from July 2010.

This Promo is a great opportunity to provide you the opportunity to Renew the .COM/.NET Domains before the price hike in July. The Grand Renewal Rush, where you get .COM and .NET Renewals @ Rs.489.00, will end on the 30th of June, 2010 so renew your Domains within this period promo period!

Please Note:

This Promo is not offered through the Promo Engine. It is available as a direct price discount.
This Promo is applicable on ALL years of Renewal.
Registrations and Transfer-Ins will not attract this Promo Pricing.
There are no restrictions on the number of Domains that can be renewed during this period.
This Promo ends on the 30th of June, 2010

Please feel free to contact us for any further clarification or assistance.

Important Security Enhancement :: Windows FTP Server Port has been changed

info@technodg.com (TechnoDG) — Tue, 11 May 2010 03:27:11 +0530

Dear Clients,

This is to inform you that the FTP service has been stopped on Port 21 at the Windows 2003 server. From Now

FTP will not work on port 21 (Default FTP port), works only with Port 990
FTP url (ftp://ftp.example.com) will not work on browser
You have to use Port 990 and Implicit SSL option (All client FTP software have this option) on client FTP software to do FTP on our Windows servers.

Iframe insertion on website’s webpages is a very serious and common problem affecting the websites these days. Everyday thousands of websites are infected with the virus content due to iframe and get blocked at the Google as "THIS SITE MAY HARM YOUR COMPUTER"

How do the hackers do this ?

When you visit an infected site the trojan is dropped on your system, the trojan in turns locates the ftp password for your website stored in your ftp software and establishes a connection with your website by remotely downloading the index file from your site and then uploading the infected content. As a result your site is infected with the virus and visitors starts getting Virus warnings while visiting your website.

Since this process is entirely automated by the crackers and they generally establish the connection on the default ftp port which is 21, hence we decided to change our FTP server port to 990 with implicit SSL option ON. We have enabled this option from Monday, May 10, 2010 on all the FTP servers of our Windows Cluster. With this change the hackers the attacks should reasonably cease down and your sites would remain clean. This process would require you to make some changes in the way you connect to our servers using your ftp client like CuteFTP, SmartFTP or FileZilla, Please make a note of changes on the steps :

FTP will not work on port 21 (Default FTP port), works only with port 990
FTP url (ftp://ftp.example.com) will not work on browser
You have to use Port 990 and Implicit SSL option (All client FTP software have this option) on client FTP software to do FTP on our server.

We hope you'd appreciate that this is done to enhance the security & ensure that your site remains clean, any inconvenience caused due to this is deeply regretted. Please feel free to contact us for any further assistance.

Happy Bengali New Year 1417 :: An Invitation

info@technodg.com (TechnoDG) — Wed, 14 Apr 2010 10:43:55 +0530

Dear Clients,

We will open the book. Its pages are blank.

We are going to put words on them ourselves.

The book is called "Opportunity" and its first chapter is New Year's Day

Wishing you a very happy and prosperous Bengali New Year 1417.

We would like to invite you all for the Puja on this Auspicious occasion along with a small get together to be held at 4PM on 15th April 2010 in our office premises. Your presence will be highly solicited and will encourage us for our journey towards the New Year.

Thanking you.

Happy Dol Yatra & Holi :: Holiday Notice 28th February-1st March 2010

info@technodg.com (TechnoDG) — Sat, 27 Feb 2010 08:40:25 +0530

Dear Clients,

Team TechnoDG wishes you a very Happy and Colourful Dol Yatra & Holi - The Festival of Colours.

Please note, on the occasion of Holi our office shall remain fully closed on 28th February & 1st March 2010. Our online support, development and marketing activities shall be fully operational from 2nd March 2010 (Tuesday) onwards only.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

1) +91-98323-35885 (Tanmoy)
2) +91-94340-50822 (Dibyendu)
3) +91-94340-81390 (Debangshu)
4) +91-92324-74503 (Mayukh)

Looking for your kind co-operation and again wishing a very colourful and safe festivities to you and your family.

Office maintenance from 23rd - 25th January 2010

info@technodg.com (TechnoDG) — Fri, 22 Jan 2010 16:50:49 +0530

Dear Clients,

This is to inform you that we shall be carrying on some urgent maintenance works at our office from 23rd - 25th January 2010 due to which our development, sales and accounts departments will not be functional for the said period.

We regret this short notice but for your convenience our email support shall be on at info@technodg.com. Kindly mail us or open a support ticket at http://helpdesk.technodg.com for any kind of support requests that you may have.

In case of any Emergency Server Side issues you may also call us at the phone numbers listed below as per your convenience:

+91-353-2537147 (Landline)
+91-9832335885 (Reliance)
+91-9232474503 (BSNL)
+91-9232474503 (Tata)
+91-9434081390 (BSNL)

Looking forward to you kind co-operation.

Vulnerabilities with open source blogs or content management systems like Wordpress, Joomla etc.

info@technodg.com (TechnoDG) — Wed, 06 Jan 2010 08:18:15 +0530

Dear Clients,

This announcement is for the webmasters and administrators of websites that use Wordpress, Joomla or other open source blogs or content management systems. Recently it has come to our notice that many such sites have been victims of unauthorized access and hacking, leading to defacement or destruction of necessary data, files and contents of the website sometimes extending beyond recovery.

Wordpress has been reported to having multiple SQL Injection vulnerability. A search in www.google.com will show such reported instances. You can check the following URLs for some details and references

The vulnerabilities are different for every version and needs a careful observation to trace. You need to be aware of these at all times. Similar instances have been reported for Joomla also.

We request you the administrators to be vigilant and track all the activities in your website and take action for suspicious activities and users. To start you can follow a few points given below:

Stay updated with latest fixes from the provider
Check their reported bugs and fixes announcements regularly
Have a strong password and change it often
Check the website access logs for any suspicious entries
Check for URLs with encoded strings that are not present or desired
Check the Users database for unapproved users or users without necessary validating data like email, name etc. Delete such users immediately.
Administrate all the entries by users
Enforce new users to validate emails prior to approval and login
Restrict admin users to minimum Do not access from non-trusted or public computers or insecure networks
Check your computers for Trojan or Malware infections regularly

We hope that this information will prove useful and you will be able to secure the website in a better way. Please feel free to contact us for any further assistance or clarification.

Resolve ISP DNS issues with Public DNS service

info@technodg.com (TechnoDG) — Tue, 05 Jan 2010 07:47:57 +0530

Dear Clients,

We would like to share some information about some public Domain Name Server (DNS) services to enhance your internet experience and resolve some regularly surfacing private DNS issues. Many times our clients have faced problems where their sites do not open from any particular internet connection which mostly occurs due to issues with their ISP's DNS service, hence, today we would like you to look into it deeply and provide some solutions for the same. Please find below the details which we hope will be quite helpful for you.

What is a DNS server?
The DNS protocol is an important part of the web's infrastructure, serving as the Internet's phone book: every time you visit a website, your computer performs a DNS lookup. The purpose of a DNS server is to enable people and applications to lookup records in DNS tables and fetch the requested URL accordingly. Complex pages often require multiple DNS lookups before they start loading, so your computer may be performing hundreds of lookups a day.

Most DNS servers are now private, meaning that they are configured to only provide service to the people and organizations who own and maintain them like the Internet Service Providers and their customers. The faster any requested URL is resolved by the DNS service the better is the access to the World-wide web.

Public DNS services
A few domain name servers on the Internet provide DNS resolutions for anyone who requests it from them. These are known as "Public DNS Servers". Many times the private DNS servers may not perform to the best of its expected capibility or may get misconfigured and may not resolve the requested URLs properly. In such cases these public DNS servers may come handy and prove very useful. These are mostly set of 2 IP addresses that can be used as alternative DNS IPs of your current providers.

List of Public DNS IPs

Google Public DNS - 8.8.8.8 and 8.8.4.4
DNSadvantage.com - 156.154.70.1 and 156.154.71.1
OpenDNS.com - 208.67.222.222 and 208.67.220.220

How to configure?
Configuring any DNS is not a tough exercise. A general step by step guide is given below for Windows users:

Go the Control Panel.
Click Network and Internet, then Network and Sharing Center, then Manage network connections.
Select the connection for which you want to configure Public DNS. For example:
- To change the settings for an Ethernet connection, right-click Local Area Connection, and click Properties.
- To change the settings for a wireless connection, right-click Wireless Network Connection, and click Properties.
If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Select the Networking tab. Under This connection uses the following items, click Internet Protocol Version 4 (TCP/IPv4), and then click Properties.
Click Advanced and select the DNS tab. If there are any DNS server IP addresses listed there, write them down for future reference, and remove them from this window.
Click OK.
Select Use the following DNS server addresses. If there are any IP addresses listed in the Preferred DNS server or Alternate DNS server, write them down for future reference.
Replace those addresses with the IP addresses of the Public DNS servers as given above.
Restart the connection you selected in step 3.

For any further information or guidelines for other OS users you may visit :

We hope that the above information will provide you a better internet surfing experience. Please feel free to contact us for any further clarification or assistance.

Merry Christmas & Happy New Year 2010 :: Holiday Notice

info@technodg.com (TechnoDG) — Thu, 24 Dec 2009 16:47:04 +0530

Dear Clients,

All the members of team TechnoDG wish you and your family a very Happy Christmas and a Prosperous New Year 2010. As always this year too we were in a continuous process of providing the best solutions and services of the IT industry to enhance your experiences and interactions world over. We all are grateful to you and thank you for your kind support and co-operation that you have extended. We assure you that we shall be always extending the best of our services and support to you. We shall be always looking forward to your valuable feedbacks and suggestions for our betterment.

Please note, on the occasion of Christmas our office shall remain fully closed on 25th December 2009. Our online support, development and marketing activities shall be fully operational from 26th December 2009 onwards only.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

1) +91-98323-35885 (Tanmoy)
2) +91-94340-50822 (Dibyendu)
3) +91-94340-81390 (Debangshu)
4) +91-92324-74503 (Mayukh)

Merry Christmas & Happy New Year 2010.

Mail Server Emergency Maintenence for Windows

info@technodg.com (TechnoDG) — Mon, 14 Dec 2009 12:42:09 +0530

Dear Clients,

This is to inform you that the Mail server for the hosting accounts at the Windows server will be unavailable for an EMERGENCY MAINTENANCE at the data center's IP networks. Given below are the details of the event.

Date: Tuesday, December 15, 2009 (Tuesday)
Start time (IST): 03:30 PM
End time (IST): 04:30 PM
Services affected: Public Network (Mail Server will not Available in this period)
Duration: 1 hour

The issue that will be attended during this period:

Our data center Engineers have identified a hardware issue in an aggregate switch which provides connectivity for our server. To prevent an unplanned outage resulting in significant downtime, the Engineers will be replacing the upstream front end aggregate switch during a scheduled maintenance window. During this maintenance, customer servers will not be reachable on the public network. While the maintenance window is set for 1 hour, we expect no longer than 15-20 minutes of downtime.

We regret this short notice but if you have any problems after this time frame with regard to connectivity, or if you have any questions regarding the maintenance at any point, please open a new ticket at http://helpdesk.technodg.com referencing this announcement or mail us at info@technodg.com.

Linux Server Security - PHP compiled in SuPHP mode

info@technodg.com (TechnoDG) — Thu, 10 Dec 2009 00:47:15 +0530

Dear Clients,

This is to inform you that due to Server-wide security concern of the Linux server we have compiled PHP in SuPHP mode which is more secure mode compare to another two mode (ie. DSO, CGI), previously PHP was running with DSO mode.

PROS for SuPHP

Security -
With SuPHP enabled, all scripts are run as the user. If you have a website with vulnerable scripts being manipulated by unathorized/undesired users then such scripts will run as the user and will be easier to trace.
Performance -
Ability to easily tell what users' web applications are using up system resources as every application will be run as its user/owner.

CONS for SuPHP

On a server with a lot of sites, it's inevitable that you encounter a few problems where website scripts haven't been changed to the appropriate permissions and thus will not run. Contents of the users web directory must be recursively Chowned to user:user. PHP scripts needs to be CHMOD 644 or less. CGI scripts need to be CHMOD 755 or less. Directories need to be CHMOD 755 or less.
‘php_value’ or ‘php_flag’ statement delineated in .htaccess file will not work so please comment out those line which started from ‘php_value’ or ‘php_flag’

We regret any inconvenience faced and look forward to your kind co-operation as always as these steps were taken to promise you a secured hosting service.

Please feel free to mail us at info@technodg.com for any further assistance or clarifications.

Emergency Data Center Maintenance on 30-Nov-2009

info@technodg.com (TechnoDG) — Thu, 26 Nov 2009 00:59:54 +0530

Dear Clients,

The following notification is to inform you of an EMERGENCY MAINTENANCE event on our DC IP Network. Due to the severity, the time frame between this notice and the maintenance window has been shortened. Please find the details below:

Date: Monday, November 30, 2009
Duration: 2 hour 30 Min
Start Time: 12:30 PST (2:00 PM - IST)
End Time: 01:30 PST (4:30 PM - IST)
Server affected:
mssql.dnsracks.com (MSSQL 2000 and MSSQL 2005)
whale.dnsracks.com (SmarterMail)
owl.dnsracks.com

Summary:

Our DC identified a service impacting bug in the current IOS version running on router. The vendor (CISCO) recommended that an upgrade has been provided as a resolution and needs to be implemented immediately.

Original Issue Reference:

With the introduction of 4-byte ASNs (Autonomous System Numbers), a newly devised method of injecting a specifically crafted prefix into the global route table allows for the BGP process to be reset on older IOS code.

For further details on the issue please refer: http://www.cisco.com/warp/public/707/cisco-sa-20090729-bgp.shtml

Customer Impact:

During this maintenance, you will notice a complete loss of connectivity to the servers on the network (No Service - Web, Mail, Database, DNS etc). While the upgrade duration is scheduled for 2 hour 30 Min, we only expect between 1 -2 Hour of downtime as the routers reload and fully converge.

If you have any problems with your connection to your services after this maintenance window, or if you have any questions regarding the maintenance at any point, please call us at 91-353-2537147 or mail us or open a ticket at http://helpdesk.technodg.com.

We appreciate your patience and co-operation during this maintenance and welcome any feedback you may have.

Scheduled maintenance - Virus Free Email hosting service (Nov 1, 2009)

info@technodg.com (TechnoDG) — Thu, 29 Oct 2009 01:15:44 +0530

Dear Clients,

This is to inform you that one of our Virus free email hosting servers is scheduled for a downtime this weekend. During this downtime, we would be upgrading the server hardware for better performance.

We would like to assure you there will be no loss of emails; all new incoming mails will be queued up for delivery and will be available in the Inbox as soon as the server is up and operational.

Maintenance Window:

Date: Sunday, Nov 1, 2009.
Time: 0900 Hrs IST | 0330 GMT
Duration: 2 Hrs.

Packages served on the below mentioned IP addresses shall be affected:

70.87.29.2
70.87.29.132
70.87.29.134
70.87.29.14

Impact:

Manage email hosting console will be inaccessible.
Modification actions on affected orders will fail.
Webmail & send / receive through mail clients will be unavailable.

We regret the interruption in services. For any addition information, feel free to contact our support desk.

Protect yourself against Malware and Phishing attacks, a few suggestions

info@technodg.com (TechnoDG) — Sun, 18 Oct 2009 08:11:58 +0530

Dear Clients,

It has been a rising issue of concern to see the increase in Malware, Phishing attacks and Fraud scams over internet. Here we would like to share a bit of information on the same and suggest ways to have a safe surfing experience.

What is Phishing?

The explosive growth of Internet commerce has attracted the attention of everyone, including a new breed of online criminals who attempt to steal your passwords, your credit card numbers, and other personal information by impersonating authority figures from a bank or other institution with whom you have a financial relationship. The best defense against this growing threat is to be aware of the problem, and to be alert when conducting your online business.

Fraud of this kind is sometimes called Phishing or Web Forgery, and in analogy to fishing, your private information is the catch. There is more than one kind of bait, but the most common type is e-mail, apparently from your bank, coupled to a Web site resembling your bank's, so precisely copied that you may not discern the difference. You will be encouraged to log in and "verify" your customer information: in other words, to reveal your password, credit card number, or other private data.

What is a Malware?

The expression “Malware” is a general term used by computer professionals to refer to a variety of hostile or intrusive software or program code. Malware includes computer Viruses, Worms, Trojans (or Trojan horses), most Rootkits, Spyware, dishonest Adware, and other malicious scripts and unwanted software.

For the same reason that you have anti-virus software installed, you may want protection from Web sites that distribute viruses or other malicious software, collectively known as malware. The concept of malware encompasses not just viruses, but also scripts that exploit security problems in the browser or in browser plug-ins, scripts that may run automatically when you load a Web page.

Solutions for all

1) Use latest updated browsers

Because incursions of these types are so widespread, many people and companies thought it as a good idea to incorporate some degree of fraud protection in the browsers as mostly the internet access happens through browsers only. Hence, the strategy pursued by many latest browsers is to consult a database, to find out whether your surfing trajectory has been redirected or the site has been involved in or reported for malware attacks or suspicious scripts. Although it is not possible to completely eliminate the risk of encountering a phishing Web site, the risk may be minimized. The following are a few such browsers which have an updated database of such sites and provide proper protections and warnings to restrict users while surfing:

Google Chrome 3
Mozilla Firefox 3
Opera 9.5
Safari 4
Internet Explorer 8.

A special mention is required about the Internet Explorer 6 or lesser browsers. These do not have such protections and hence the users are more vulnerable to such attacks.

You can find the details of such protection in the documentations of your browser. We suggest that you please check once and confirm that your browser is updated properly with such protection.

2) Have proper Firewall, anti virus and security suite installed

Along with the browser protection you are certainly required to have an internet security suite with firewall and a proper updated anti-virus program with the ability to detect such attacks and take necessary actions.

For website designers, developers and managers

For the people who are involved in designing, developing and uploading websites or managing dynamic websites, we suggest exercising extra caution.

Never store your passwords in unsafe manner
Use proper connection or secured connections to access the hosting servers
Secure your local network and ISP connection properly with firewalls
While developing any scripting pages test the code for security vulnerabilities, restricts open upload scripts, use proper server-side and client side validations etc.
Use proper authentication and confirmation for members or forum based sites
Use SMTP authenticated mailing scripts for script based mails
Keep your server account under check and report any anomaly
Have strong passwords with special characters, numbers, upper case letters etc.
Change passwords regularly
Keep yourself updated with the latest developments over the internet and make others aware.

Please feel free to contact us at info@technodg.com for any further clarification or assistance.

New Linux Server Downtime Announcement [Updated]

info@technodg.com (TechnoDG) — Tue, 06 Oct 2009 09:24:36 +0530

New Linux Server Kernel Upgradation

Date: Tuesday, October 6, 2009
Start time (IST): 12:00 PM
End time (IST): 01:00 PM
Services affected: All Service (Web, Mail, Database etc.)
Duration: 1 hours

Some services are not responding properly on new Linux server and to resolve this issue when have to upgrade the kernel. At the time of maintenance all the services (Web, Mail, Database etc.) will be down on this server.

The maintenance window is set for 1 hours; however, we expect the maintenance to last no longer than 45 Mins.

We regret the short notice and apologize for any inconvenience this may cause to you.

Migration of Linux Bison Server

info@technodg.com (TechnoDG) — Mon, 05 Oct 2009 09:18:41 +0530

Dear Clients,

It is a pleasure to inform you that the Linux Bison Server Migration has been completed.

We have completed the necessary procedures to update all the DNS records for all the websites using our name servers but if you are using your own custom name servers please note that you have to make following changes before Oct 08, 2009

You'll have to renumber the IP address of your child name servers associated with the domain you are running as custom name servers. For eg. lets assume the nameservers you are running with us is ns1/ns2.yourdomain.com with the IP address as 208.43.161.64 and 72.44.82.188 respectively.

Now you have to go to the Childnameserver/ Hostname Setting of your domain and replace the IP with the following IP

ns1.yourdomain.com
208.43.161.64 (OLD IP)

ns2.yourdomain.com
72.44.82.188 (OLD IP)

Replace it with the following set of new IP's

ns1.yourdomain.com
68.169.45.199 (NEW IP)

ns2.yourdomain.com
72.44.82.188 (Same as previous)

Also please modify the A records for the above nameservers in the DNS Zone of yourdomain.com

If you are using third party nameservice then you have to do the following modifications:

domain.com A 96.30.19.40

www.domain.com A 96.30.19.40

ftp.domain.com A 96.30.19.40

mail.domain.com A 96.30.19.40

Thats it, beyond this you don't have to do anything.

Now when the DNS propagates all your websites would be pointed to the new server.

P.S.: It is imperative that you do the changes by today to avoid any downtime to your websites.

If you have any questions related to the migration, please open a support ticket with us or send a mail to info@technodg.com and we'll be happy to assist you.

Gandhi Jayanti - National Holiday :: Office Closure Notice for 2nd Oct 2009

info@technodg.com (TechnoDG) — Thu, 01 Oct 2009 06:59:28 +0530

Dear Clients,

This is to inform you that on 2nd October 2009 - Gandhi Jayanti, being a National Holiday to embark the birth anniversary of the father of the nation - Mahatma Gandhi, our office shall remain closed.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

1) +91-98323-35885 (Tanmoy)
2) +91-94340-50822 (Dibyendu)
3) +91-94340-81390 (Debangshu)
4) +91-92324-74503 (Mayukh)

Let us remember the greatness of the Mahatma and his efforts to make this nation, India - one of greatest nation of the world and spread the message of peace and harmony to all.

Network maintenance on Bison Server on 1st Oct 2009

info@technodg.com (TechnoDG) — Tue, 29 Sep 2009 08:44:46 +0530

Dear Clients,

This is to inform you that our data center team will be working on the network maintenance of the Linux servers on 1st Oct 2009. Please find the details below.

Summary of Maintenance:
The purpose of this work is to update and streamline the routing policies at our Chicago, IL data center. This is to ensure maximum performance and connectivity to all clients.

Affected Server: bison.dnsracks.com (96.30.19.40)

Date: Oct 1, 2009 (Thursday)

Time: 2:30 PM to 3:30 PM IST (2AM - 3AM CST)

Service Impact:
During this maintenance window, there may be one or more brief interruptions while network traffic is rerouted across our providers and other network equipment. Any interruptions will be addressed immediately by the on site network engineers.

Please feel free to contact us for any further clarifications or assistance.

Durgapuja Holidays :: Office will remain closed for 2 days

info@technodg.com (TechnoDG) — Wed, 23 Sep 2009 16:48:08 +0530

Team TechnoDG wishes you a very happy and prosperous festive season.

This is for your kind information, that our office will remain fully CLOSED for the Durga puja Holidays on 26th September 2009 (Mahastami - Saturday) & 27th September 2009 (Mahanavami - Sunday). Also the Development section will not be functional throughout the 4 puja days (from 25th Sep 2009 to 28th Sep 2009). Hence no updates or new projects will be undertaken during this period.

All the development, support, updates/enquiries and other correspondences will be be taken care off from 29th September 2009 onwards.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

1) +91-98323-35885 (Tanmoy)
2) +91-94340-50822 (Dibyendu)
3) +91-94340-81390 (Debangshu)
4) +91-92324-74503 (Mayukh)

Looking for your active co-operation.

Wishing you and your family a Happy and Joyous Durgapuja!

Office closure notice for maintenance on 29th August 2009 [Updated]

info@technodg.com (TechnoDG) — Fri, 28 Aug 2009 02:29:24 +0530

Dear Clients,

This is to inform you that we shall be carrying on some urgent maintenance works at our office on 29th August 2009 due to which our office shall remain CLOSED and no development or marketing work will be undertaken.

We regret this short notice but for your convenience our email support shall be on at info@technodg.com. Kindly mail us or open a support ticket at http://helpdesk.technodg.com for any kind of support requests that you may have.

Looking forward to you kind co-operation.

15th August 2009 - Independence Day :: Holiday Notice

info@technodg.com (TechnoDG) — Fri, 14 Aug 2009 16:49:11 +0530

Dear Clients,

The 15th day of August has come when we rejuvenate and celebrate one of the most important feelings in our lives called Freedom or Independence. Yes, India, our motherland celebrates 62 years of freedom, which was earned by millions of selfless sacrifices. In the era of current global slowdowns and worries come lets spare some time to remember and commemorate those great souls whose efforts have blessed us with a free nation and an identity as an Indian. Come lets take new initiatives and steps to make our nation one of the greatest in the world and spread the message of peace, prosperity and unity.

We at TechnoDG would like to convey our heartiest regards on this important day and would like to inform you that being a national holiday our office shall remain closed on 15th August 2009. All the development and support services shall be taken care-off from 16th August 2009 onwards.

Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below -

1) +91-98323-35885 (Tanmoy)
2) +91-94340-50822 (Dibyendu)
3) +91-94340-81390 (Debangshu)
4) +91-92324-74503 (Mayukh)

Happy Independence Day !!!

Register your Credit cards with Verified by Visa or Mastercard Securecode

info@technodg.com (TechnoDG) — Wed, 29 Jul 2009 02:57:36 +0530

Dear Clients,

This announcement contains important information regarding certain changes in the Credit Card Payment process. We strongly recommend you kindly go through the details below and comply as necessary.

To make online transactions safer, the Reserve Bank of India has made it mandatory for all online transactions to have an extra level of authentication, effective from 1st August 2009.

This 'extra' level of security is a password that you will have to enter after submitting your Credit Card details when making online payments. You will need this password while transacting with our premium services websites as well as any other website in India.

This new security level is called VBV - Verified by Visa or MSC - MasterCard SecureCode.

How to Register?

To register your Credit card please visit the respective bank's website that has issued the card. If you are a Visa user, you can visit the bank website's verification section here. For MasterCard users, the page looks like this.

Please note that Last Date of Registration is 31st July 2009.

Please contact your bank for details about the same and feel free to contact us for any clarifications that you may require about the future transactions on our websites.

Gumblar Attack - information and initiatives [Updated]

info@technodg.com (TechnoDG) — Tue, 09 Jun 2009 08:39:01 +0530

Dear Clients, We have been reported of several websites hosted on our Linux Servers showing virus alerts. Our investigations have revealed that these alerts are due to an injection attack on packages hosted on our servers. The FTP logs of the infected packages indicate that the machines of the clients/resellers who own those domains are compromised and have been used to upload malicious content to their respective hosting packages. What is a Gumblar Attack? Gumblar appears to be a combination of exploit scripts and malware. The scripts are embedded in .html, .js and .php files using obfuscated Javascript. They load malware content from third party sites without the user's knowledge. It also steals FTP credentials from the victim's computer, which allows it to spread and infect additional sites. Therefore, when someone visits an infected site they get infected and if they have FTP credentials for a website on their machine then those sites will get infected too. This explains the exponential growth of the exploit in such a short space of time. What makes it different from previous malware exploits? There are a number of aspects to this exploit that both make it difficult to remove and help it spread. Firstly, it is infecting users who are browsing legitimate websites, if these users are webmasters then it is infecting their websites by using their FTP credentials to inject the script onto their site. The obfuscated malicious code is dynamically generated. This makes it difficult to detect and difficult to automatically remove. Not only does the script vary from site to site but it can also vary from page to page on the one site. For more information visit: 1) http://tinyurl.com/m23ncu 2) http://news.cnet.com/8301-1009_3-10244529-83.html What have we done? As a precautionary measure, we have temporarily blocked FTP services on our Linux Hosting Servers. This will prevent infection of any other hosting packages. We are in the process of removing malicious content from every package that was infected as a result of this. However if we re-establish FTP connections the infected client machines will re-infect their respective hosting packages. What we are doing? We will be shifting to a secure FTP connection and resetting everyone's FTP passwords across all Linux Hosting packages. You can later on modify these passwords from your website management panel. You should ideally informed and be aware while surfing the internet and visiting websites about this worm and scan your machines thoroughly to ensure that no more infections may occur. For any further queries and clarification please feel free to mail us at info@technodg.com.

Happy Dol Yatra & Holi :: Holiday Notice 11-12th March 2009

info@technodg.com (TechnoDG) — Tue, 10 Mar 2009 10:21:27 +0530

Dear Clients, Team TechnoDG wishes you a very Happy and Colourful Dol Yatra & Holi - The Festival of Colours on 11th & 12th March, 2009. This is for your kind information that on this festive occassion all the development, support, updates/enquiries and other correspondences will be taken care off from 13th March, 2009, (Friday) onwards. Only for emergency server side (Data center) issues if arises during this period of 11th and 12th March, 2009, we will be available on the numbers given below - 1) +91-98323-35885 (Tanmoy) 2) +91-94340-50822 (Dibyendu) 3) +91-94340-81390 (Debangshu) 4) +91-92324-74503 (Mayukh) 5) +91-94342-07983 (Amlan) Looking for your kind co-operation and again wishing a very colourful and safe festivities to you and your family.

Solutions to the Iframe Virus issues appearing in website pages and search results

info@technodg.com (TechnoDG) — Thu, 05 Mar 2009 06:54:38 +0530

Dear Clients, Recently we had been reported of some occurrences of instances where a few sites were detected trying to install some Malicious scripts (Virus) or Trojan on the visitors computers. It is requested that any such observation where any suspicious activity is taking place may immediately be brought to our notice, so that we can take appropriate actions to avoid any unpleasant experiences later. Please find the following details for your references and awareness about this issue. # The reason why this virus comes is only because of the either of the following:

You have a weak or vulnerable code on your website which is exploited by a hacker.
Your FTP password is weak and generally a dictionary word which is cracked by brute force attempts.

# How Iframe Virus Works? The hackers behind this have not actually “hacked” into servers, but are using the Webs OWN programming errors to inject this code into search results pages created by the websites own internal search engines! The hacker searches for popular keywords (like “furniture” on the Wal-Mart website) using its internal search engine. But instead of running a normal search, the hacker adds on an HTML command to the end of his search string. This command then opens up an invisible “iframe” window in the victims browser which then redirects to a malicious website, which then (if successful) installs fake antispyware or a version of the “Zlob Trojan Horse” - a malware on the victims computer. These hackers actually have great Google rankings too! and in order to boost their Google rankings, websites often save a copy of these search results and submit them to Google. When a victim searches Google for the keyword, these cached search results then pop up, with the malicious code now inside them. # How the hack is done?

Client side PC gets infected with the virus from the search results.
Virus gets FTP username/password from the FTP clients.
Using the username/password, the virus then downloads the index files, adds the iframe code in it and re-uploads it to the web server.
The iframe code points to the same virus. So, anyone accessing this website gets infected with the same virus, and it spreads again!!!!

# Solutions

Ensure that your code is free from such kind of vulnerabilities.
Change all the FTP passwords regularly and keep them safe and use a combination of alphabets + numbers + special characters.
Before updating the new password in their FTP clients, perform a full system Virus scan with a reliable virus scanner updated with the latest virus definition files.
Also try not to save (remember) the FTP username/password on FTP clients or public computers.
Check the website files for any unrecognizable or encrypted codes that are not known to you or is not a part of the website’s function. If found then please follow the above mentioned steps and update the web pages with the proper codes.

Please feel free to contact us for any further assistance or clarification that you may require on this issue.

Unusual excessive load on Linux Server

info@technodg.com (TechnoDG) — Wed, 21 Jan 2009 01:57:48 +0530

Dear Clients, It has come to our notice that for the past 4-5 days the Linux Server is experiencing excessive processing load during a particular time of the day mostly between 2 pm to 4.30 pm IST which is hampering the performance of the server, rendering it non-responsive and slow. The sites and mails are appearing to be responding very slowly and become unavailable for some time. Our technical team is looking into the matter and trying to find out the actual cause of this behavior which may include any particular client website or scripts run on the server. We shall be taking firm steps to resolve this issue as soon as the cause is detected to keep the performance of the server as earlier. We shall keep you posted with the latest updates on this issue. Please feel free to contact us for any further clarification or assistance. Looking forward to your kind co-operation and support as always.

Merry Christmas & Happy New Year 2009 :: Holiday Notice

info@technodg.com (TechnoDG) — Wed, 24 Dec 2008 17:13:17 +0530

Dear Clients, All the members of team TechnoDG wish you and your family a very Happy Christmas and a Prosperous New Year 2009. In the year 2008 we all experienced some important changes and events that will surely help us shape our coming year in a better way. We were in a continuous process to provide the best services of the IT industry and in the way enhance your experiences and interactions world over. We all thank you for your kind support and co-operation and assure you that we shall be always extending the best of the IT services and support to you. We shall be always looking forward to your valuable feedbacks and suggestions for our betterment. Please note, on the occasion of Christmas our office shall remain fully closed on 25th December 2008. Our online support, development and marketing activities shall be fully operational from 26th December 2008 onwards only. Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below - 1) +91-98323-35885 (Tanmoy) 2) +91-94340-50822 (Dibyendu) 3) +91-94340-81390 (Debangshu) 4) +91-92324-74503 (Mayukh) Merry Christmas & Happy New Year 2009.

Mail delivery problem [Updated]

info@technodg.com (TechnoDG) — Tue, 09 Dec 2008 03:49:59 +0530

Dear Clients, One of the website hosted in the Linux Server was found guilty of spamming. The website has been blocked at the very moment and it has been suspended. The hosted account has created a lot of problems to our server reputation. We are still trying to clear up the blockage created by the website. Due to the spam attack few outgoing mails are unable to reach the recipients for some time. It is difficult to provide an exact time at this moment on when the ORBL's will lift the blockage, as we have absolutely no control over this. We are constantly following up and hope that by today evening we shall be able to get it resolved. You will surely get our next announcement, if there is any update available on this issue. Henceforth we do request you not to use your space, email or scripts for spamming, otherwise your website may get blacklisted and it may lead to permanent suspension of the website. Please take care of your dynamic pages and check them thoroughly for any kind of vulnerabilities which can be manipulated by unwanted users.

Happy Diwali & Kalipuja :: Holiday Notice 28-30th 2008

info@technodg.com (TechnoDG) — Mon, 27 Oct 2008 16:57:12 +0530

Dear Sir/Madam, TechnoDG would like to extend a very Happy Diwali & Kalipuja to entire TechnoDG Community! Of all the festivals celebrated in India, Diwali is by far the most glamorous and important. Enthusiastically enjoyed by people of every religion, its magical and radiant touch creates an atmosphere of joy and festivity. It is a festival of lights symbolizing the victory of righteousness and the lifting of spiritual darkness. It celebrates the victory of good over evil - and the glory of light. This festival commemorates Lord Rama's return to his kingdom Ayodhya after completing his 14-year exile. Diwali is a festival of joy and we at TehnoDG wish that you reach for your goals, be they personal or business, may you blessed with good health, happiness & peace throughout the year and coming time. Our Development section will not be functional throughout the 3 Diwali/Kalipuja days (from 28th Oct 2008 to 30th Oct 2008). Hence no updates or new projects will be undertaken during this period. All the development, support, updates/enquiries and other correspondences will be be taken care off from 31st October 2008 onwards. Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below - 1) +91-98323-35885 (Tanmoy) 2) +91-94340-50822 (Dibyendu) 3) +91-94340-81390 (Debangshu) 4) +91-92324-74503 (Mayukh) Looking for your active co-operation. Once again wishing a very happy, prosperous Diwali and Kalipuja to you and your family. Warm Regards, Team TechnoDG

Windows 2003 Server Upgrade and Migration :: Downtime Notice

info@technodg.com (TechnoDG) — Mon, 06 Oct 2008 08:16:37 +0530

Dear Clients, In order to provide you with better performance & more stable network we would be upgrading our servers Owl & Shiva to a QUAD CORE Processor with 4 GB Ram, The migration details for the server are given below : Servers Impacted : Windows 2003 Server Migration Description : During this time we will be migrating the data & sites to a new & powerful server with the following configuration : Intel Xeon Clovertown 2.0 Ghz Quad Core Processors 4 Gb Initial Install Ram 2 X 250 Gb HDD 100 MBPS Port Migration Date : Thursday 09 Oct. 2008 Migration Time : The Migration would start at Morning 11:30 GMT 5.30 + (IST) time and would be completed by evening 4.30 PM. Maintenance Impact : As a result of this move, you should expect the sites to be down during a significant portion of the above noted maintenance windows. Actual amounts of downtime will vary from site to site due to the large number of sites we would be migrating. Server IP Details : Services on the new server would be running on the following IP address pool : Websites would run on : 74.86.226.224 Helm would be running on : 74.86.117.118 FTP would be running on : 74.86.226.224 MySQL4 and 5 : 74.86.117.118 MySQL4 : 3306 MySQL5 : 3307 Communications Plan : Our helpdesk will be fully functional and staffed during the migrations. We will also be posting periodic updates in the announcements section to keep you fully informed of the status of all migrations. Please do not use our emergency contact numbers during the migration, as this will just slow our work. We appreciate your business and will do everything in our power to minimize downtime while safely and securely moving servers.

Durgapuja Holidays :: Office will remain closed for 2 days

info@technodg.com (TechnoDG) — Fri, 03 Oct 2008 13:35:47 +0530

Dear Sir/Madam, Team TechnoDG wishes you a very happy and prosperous festive season. This is for your kind information, that our office will remain fully CLOSED for the Puja Holidays on 7th October 2008 (Mahastami - Tuesday) & 8th October 2008 (Mahanavami - Wednesday). Also the Development section will not be functional throughout the 4 puja days (from 6th Oct 2008 to 9th Oct 2008). Hence no updates or new projects will be undertaken during this period. All the development, support, updates/enquiries and other correspondences will be be taken care off from 10th October 2008 onwards. Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below - 1) +91-98323-35885 (Tanmoy) 2) +91-94340-50822 (Dibyendu) 3) +91-94340-81390 (Debangshu) 4) +91-94340-55400 (Mayukh) Looking for your active co-operation. Wishing you and your family a Happy and Joyous Durgapuja!

Gandhi Jayanti - National Holiday :: Office Closure Notice for 2nd Oct 2008

info@technodg.com (TechnoDG) — Wed, 01 Oct 2008 16:53:28 +0530

Dear Clients, This is to inform you that on 2nd October 2008 - Gandhi Jayanti, being a National Holiday to embark the birth anniversary of the father of the nation - Mahatma Gandhi, our office shall remain closed. Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below - 1) +91-98323-35885 (Tanmoy) 2) +91-94340-50822 (Dibyendu) 3) +91-94340-81390 (Debangshu) 4) +91-92324-74503 (Mayukh) Let us remember the greatness of the Mahatma and his efforts to make this nation, India - one of greatest nation of the world and spread the message of peace and harmony to all.

Announcing an important Domain Price Update & Clarifications

info@technodg.com (TechnoDG) — Tue, 30 Sep 2008 05:08:31 +0530

Dear Sir/Madam, This mail contains a few updates & clarifications on: New Pricing Structure New Pricing Structure: With the Registry price hike and the industry changing as a whole, TechnoDG's entire Slab based Pricing Structure will be revamped from the 30th of September. Instead of 6 slabs, we will now be moving to 4 slabs with Slab 3 being the Best Slab. The Total Receipts for each of the corresponding Slabs remain the same. Please refer to the table below for the new pricing structure: Slabs Total Receipts gTLD Pricing* Slabs Total Receipts .com Pricing Base Slab INR 10000 INR 489.00 Slab 1 INR 25000 INR 465.00 Slab 2 INR 75000 INR 435.00 Slab 3 INR 150000 INR 415.00 *Pricing applicable to .com Domain for one year The new pricing structure will only be beneficial for you as you now only need Total Receipts worth $2999 to get the Best Slab Pricing for ALL domain extensions. We will give you more updates on the same soon. Please feel free to get in touch with us for absolutely any questions or feedback that you may have.

Office closure notice for maintenance on 20th September 2008

info@technodg.com (TechnoDG) — Fri, 19 Sep 2008 13:23:08 +0530

Dear Clients, We shall be carrying on some urgent maintenance works at our office on 20th September 2008 due to which our office shall remain CLOSED and no development or marketing work will be undertaken. We regret this short notice but for your convenience our email support shall be on at info@technodg.com. Kindly mail us or open a support ticket at http://helpdesk.technodg.com for any kind of support requests that you may have. Looking forward to you kind co-operation.

Maintenence of Domain and Premium Hosting Services [Downtime Schedule]

info@technodg.com (TechnoDG) — Fri, 05 Sep 2008 08:20:17 +0530

Dear Clients, Please be advised that our domain management system and premium hosting services will be undergoing a downtime as per the schedule mentioned below. During this downtime we will be upgrading some of our hardware and performing routine maintenance tasks. Downtime Window Date: Sunday, September 07, 2008 Start Time: GMT/UTC 04:30 | EST 00:30 Estimated duration: 3 hours Affected Systems: SuperSite, ParnerSite & Control Panels During this downtime, you will not be able to login to your Control Panel or make any modifications to your Domain names and any other Products and Services associated. However, this downtime shall have no impact on the working of any of the Products and Services purchased. We sincerely regret any inconvenience caused by this outage. Please feel free to get in touch with our Support Team, should you have any doubts or questions pertaining to this downtime.

15th August 2008 - Independence Day :: Holiday Notice

info@technodg.com (TechnoDG) — Wed, 13 Aug 2008 11:04:18 +0530

Dear Clients, On August 15, 2008 India celebrates 61 years of independence from British rule. The freedom which was earned by the selfless efforts and supreme sacrifices of millions of Indians enthralls stories of determination, unity, harmony, honour and patriotism. Come let us spare some moments and think what our freedom fighters had dreamt about a nation called India. Lets remember them for their contributions which enabled us to have an identity of an Indian and live free in a free nation. A national day of great importance which defines our sole existence must be more than a day to celebrate but to commemorate our national heros and to rejuvenate our love and responsibility for our motherland. Lets pledge to make our nation the greatest of all and spread the message of peace, prosperity and harmony throughout the world. We at TechnoDG would like to convey our heartiest regards on this important day and would like to inform you that being a national holiday our office shall remain closed on 15th August 2008. All the development and support services shall be taken care-off from 16th August 2008 onwards.

SmarterMail Server Migration

info@technodg.com (TechnoDG) — Mon, 04 Aug 2008 09:06:11 +0530

Dear Clients, Important Note: These settings will be applicable after 12:00 noon on Wednesday so please do not change IP till then. We are Migrating our SmarterMail Server to New SmarterMail Server on this Wednesday dated: 05/08/2008 at 11:30 AM (+5:30 IST). The new server comes with the following specs : Quad Core Intel Harpertown Processers with 1 X 12 Mb Cache 4 Gb Ram 2 X 500 GB HDD Daily/Weekly Backups on Second Drive Daily/Weekly Backups on Remote Location Old Server IP : 75.126.148.172 New Server IP : 67.228.91.78 Notes : 1) All the configuration and mail accounts Password remains the same. 2) If you are using IP: 75.126.148.172 in outlook incoming and outgoing mail settings instead of mail.domain.com then please change it to 67.228.91.78 3) If you are not able to see your mails after opening URL http://mail.yourdomain.com then please use URL http://67.228.91.78 till DNS propagation. After DNS propagation the URL http://mail.yourdomain.com should work fine for you. 4) If you are using third party DNS then please change mail.domain.com A 67.228.91.78 Instead of mail.domain.com A 75.126.148.172 Now the question is why we need migration? The last server from couple of last days has not been working the way it should have been for us & all customers, we have face so much of issues with regarding downtime and services of the server so to give our customers maximum uptime we have planned this migration. If you have any questions/queries please do not hesitate to contact us.

.ASIA Unavailability Notice: 2 August, 2008

info@technodg.com (TechnoDG) — Sat, 26 Jul 2008 04:22:52 +0530

Dear Clients, The .ASIA Production environment would be undergoing a planned downtime for maintenance, as per the following schedule: Maintenance Window Date: 2 August,2008 Time: 1500 hrs - 1900 hrs GMT/UTC Duration: 4 hrs Affected Systems 1) Domain Name Registrations 2) Domain Renewals 3) Domain Transfers 3) Management on the Live interface. This outage shall have no impact on your domain names, which will continue to work properly. Please feel free to get in touch with us, in case you require any further clarification or assistance.

Linux Server issues resolved, all accounts configured on new Bison server

info@technodg.com (TechnoDG) — Tue, 01 Jul 2008 09:14:19 +0530

Dear Clients, During the last issue related to the server downtime on 25th June-08 it is detected that there are some problem in the HDD which will be giving constant issues in future repeatedly. To avoid this probable cause of downtime we have shifted all your accounts from Jaguar to new best of breed servers on the new machine code named : BISON.DNSRACKS.COM. Since your DNS are getting changed to point at the new server which may take 6-12 hours hence anytime the other server has a problem you'll see the problem too. We urge you to check all sites on 02nd July'08 and see if they are performing fine, loads as expected and are moved completely, this doesn't means we haven't checked them… we did it all but after all these are your sites and you know them better than we do. If you have any questions/queries please do not hesitate to contact us. Linux Server Specifications (Centos Enterprise 5 i686 Standard) (99.99 % Network Uptime / Real time activation Control panel) Primary Name Server : ns1.technodg.com (IP 208.43.161.64) Secondary Name Server : ns2.technodg.com (IP 208.43.161.65) FTP IP : 208.43.161.64 Control Panel 1) Reseller Control panel (For Bulk Space) :: WHM 2) End User Control Panel Hardware Features: Quad Core Intel Clovertown Processers with 1 X 8 Mb Cache 4 Gb Ram 2 X 250 GB HDD Daily/Weekly Backups on Second Drive The Server is on InterNap Based Datacenter which is a worldclass network with an average 99.999% uptime locate at the Seattle. Server Location: Dallas, Texas (TX), USA ISP: SoftLayer Technologies Inc., 1950 N Stemmons Freeway, TX-75207 Software features: Centos Enterprise 5 i686 Standard CGI Apache 2.0 PHP Support Flash Support Perl mySQL Database Advanced ANTISPAM/ANTIVIRUS Protection Fantastico Cpanel/WHM Advanced ANTISPAM/ANTIVIRUS managed by RightMX

Linux Server Apache recompilation

info@technodg.com (TechnoDG) — Thu, 12 Jun 2008 04:50:22 +0530

Dear Clients, We had to re-compile Apache urgently as we found a lot of increased instances of nobody mail relay attempts from the server, Compiling apache with SUPHP disallows the mail forms to be sent as nobody and hence the spammers could be easily tracked. Generally the Apache upgrade doesn't involves any downtime or even issues to the running sites, sometimes new modules can create a shorter outage of few minutes as happened during the current recompile. We do apologize for the inconvenience and hope that you'll appreciate this action which would enable us to offer you a better performing machine with clean IP's.

Linux Jaguar Server Migration and Upgrade in process

info@technodg.com (TechnoDG) — Fri, 16 May 2008 08:09:20 +0530

Dear Clients, This is to inform you that the Linux Jaguar Server shall be upgraded with a new Server and a new IP during the coming two to three days and the process shall involve the syncing and shifting of all the website files and databases from the old server to the new server. The process has been initiated and the following steps have been taken to provide you hassle free and quick transfer without any possible downtime or issues. 1) The FTP services on old IP - 69.16.252.60 has been stopped so if you want to upload data through FTP then use new I.P: 65.254.58.66 2) Both the servers have been kept online to avoid any possible downtime. 3) MySQL Databases have been configured and can be accessed as earlier with localhost 4) PHP has been configured as earlier and is working perfectly In case you are using your custom nameservers then you shall be required to update the nameservers with the IP’s given below whenever asked for from our side. ns1.yourdomain.com 69.16.252.60 (OLD IP) ns2.yourdomain.com 69.16.252.64 (OLD IP) Replace it with the following set of new IP's ns1.yourdomain.com 65.254.58.68 (NEW IP) ns2.yourdomain.com 65.254.61.91 (NEW IP) Also note that FTP, WWW, MAIL Server IP will be 65.254.58.66 after the migration. So please wait for our next update on this issue before initiating any IP updates. TechnoDG customers who are using our nameservers need not have to worry about the update as we shall do it for you at the appropriate time. We are always in a tryst to provide you the best in the industry services and expect that the new servers shall be functional without any issues in no time. We are closely observing the developments on this process and shall keep you updated. Looking forward to your kind co-operation as always and assuring you our full support. Please feel free to mail at info@technodg.com for any further clarifications or assistance.

May Day :: Holiday Notice

info@technodg.com (TechnoDG) — Wed, 30 Apr 2008 11:21:45 +0530

Dear Clients, This is to inform you that tomorrow on 1st May 2008(May Day) our office shall remain CLOSED. All the development, support, updates/enquiries and other correspondences will be be taken care off from 2nd May 2008 (Friday) onwards. Only for emergency server side (data center) issues if arise during this period, we will be available on the numbers given below - 1) +91-98323-35885 (Tanmoy) 2) +91-94340-50822 (Dibyendu) 3) +91-94340-81390 (Debangshu) 4) +91-92324-74503 (Mayukh) Looking for your kind co-operation.

Network Issue on Linux Servers resulting into server inaccessibility

info@technodg.com (TechnoDG) — Tue, 29 Apr 2008 02:45:19 +0530

We are currently facing some issues on the network of Linux Server, the datacenter has informed us that they are facing some DOS attacks on their network and hence the servers are appearing as inaccessible, they are in the process of null-routing these IP's with the upstream providers and the situation should be back to normal shortly. Our helpdesk is fully staffed and our team members are working with the Data Center technicians to get the situation under control at the earliest. We regret any inconvenience caused in the process and expect your kind co-operation as always.

Advanced SmarterMail's 5X WebMail Applicaton for Windows 2003 [Updated]

info@technodg.com (TechnoDG) — Wed, 16 Apr 2008 05:44:48 +0530

Dear Clients, We are pleased to announce that all our Windows 2003 server clients would be able to enjoy the power & features of a better & advanced SmarterMail now. We have upgraded the previous mailing application by deploying the SmarterMail's 5 X version which comes with a New Optimized Design, Faster Interface & lots of other features you’ve always been demanding. Features include a richly-rendered Web interface with AJAX controls, bringing the performance of desktop applications to the Web. New Optimized Interface Design SmarterMail 5.x introduces the entirely new STInterfaceFramework, a richly rendered and efficient web interface with AJAX controls that bring the performance of desktop applications to the Web. Toggle Button All New Events System SmarterMail 5.x is one of the first Mail Servers designed to be Event-driven. There are now a virtually infinite number of Event configurations that can be created and used to provide notifications and—more importantly—cause specific pre-defined actions to be implemented. There is almost no end to the number and types of Events that can be defined. Toggle Button All New Reminders System Reminders and Notifications now have distinctive pop-up displays, available audible chimes, and effective management features. Toggle Button All New Notification Profiles Individual users can be informed via SMS text message or email to any address when a specific email arrives in their mailbox, an appointment reminder has occurred, their mailbox is getting full, and much more. Toggle Button Advanced Reporting System SmarterMail 5.x introduces the new STReportingFramework which uses real-time mail server statistics, historical summary reporting, and detailed trend analysis to create one of the most flexible and robust reporting capabilities on the market. Toggle Button Throttling Throttling has been added to allow system administrators to limit the number of messages, amount of bandwidth, and/or the number of bounced messages that will be allowed to or from a domain, user, or mailing list in a given amount of time to prevent system abuse. Actions can be automated based upon the throttling parameters to prevent abuse in real-time. Toggle Button Improved Calendaring New calendar views, an enhanced reminder system, and availability views have been added to the calendaring functions. Toggle Button Advanced Message Composition Composing and sending a message is easier and more efficient with multiple composition pop-ups, background uploading of attachments, additional editing and formatting options, and much more. Toggle Button Enhanced Spam Prevention SmarterMail 5.x delivers up to 99% spam protection right-out-of-the-box. SmarterMail 5.x antispam features now allow users to customize the level of protection with flexible configurations on multiple antispam processes. Toggle Button Security Enhanced The new SmarterMail 5.x interface adds a new Security Section to support the existing security features and add even more protections. With the introduction of these new features, the security scheme will often be referred to as the "DETECT, PREVENT, and LIMIT" foundation. Toggle Button Much More! SmarterMail 5.x adds numerous general performance enhancements, interface advances, and changes to default settings to help users and administrators use SmarterMail more effectively. We hope that you will be enjoying the whole new webmailing experience. Please feel free to contact us for any further clarifications or assistance.

New domain extension .ASIA introduced, limited offer price Rs.765/- only

info@technodg.com (TechnoDG) — Wed, 02 Apr 2008 10:36:09 +0530

Dear Clients, It gives us immense pleasure in introducing to you the new domain extension .ASIA (.asia). You are most welcome to check your domains with this extension at http://domains.technodg.com and get them registered now. The limited period introductory offer is currently priced at Rs.765/- (Rupees Seven hundred and sixty five) only. So why wait any longer just have your own .asia domain now! And enjoy the new online identity of Asia. Please feel free to mail us at info@technodg.com or call us at +91-353-2537147 for further details.

Happy Holi, Good Friday and Id-ul-Milad

info@technodg.com (TechnoDG) — Thu, 20 Mar 2008 10:53:24 +0530

Dear Clients, Team TechnoDG wishes you a very Happy and Colourful Holi - The Festival of Colours, Good Friday and Id-ul-Milad on 21st March, 2008. This is for your kind information that on this festive occassion all the development, support, updates/enquiries and other correspondences will be taken care off from 23rd March, 2008, (Sunday) onwards. Only for emergency server side (Data center) issues if arises during this period of 21st and 22nd March, 2008, we will be available on the numbers given below - 1) +91-98323-35885 (Tanmoy) 2) +91-94340-50822 (Dibyendu) 3) +91-94340-81390 (Debangshu) 4) +91-92324-74503 (Mayukh) Looking for your kind co-operation and again wishing a very colourful and safe festivities to you and your family.

New Spam Guard and Mail accessing feature for Linux email accounts

info@technodg.com (TechnoDG) — Thu, 06 Mar 2008 07:32:47 +0530

Dear Clients, This is to inform you that a new feature has been added to the email accounts which are on the Linux Server. In continuation to the updates of the servers we have installed multiple spam filters and spam guards to enhance your emailing experience with our servers. Now the mails that are regarded as spam mails will be directed to the spambox folder. Please follow the steps below to access this spambox folder after logging in to your email account online. If you want to check SPAM messages using Horde Webmail simply click the folder spambox as showed on this image (the spambox folder will be showed if you received min 1 spam message) If you want to check SPAM messages using Squirrel Webmail you should subscribe the to spambox folder. Please follow steps below to subscribe. 1) Login on any email account you want to check SPAM; you should see something like this without the spambox fodler. 2) Now click on Folders Link 3) Go down to Unsubscribe/Subscribe, select spambox and click Subscribe Note that if the spambox folder is not available, it means that no spam was sent to your email account. Kindly try to subscribe later. 4) Now click on refresh folder list 5) Click on spambox at the left panel to read the received SPAM mails. Please note that this spambox feature will also be sharing the same space which is allocated to your email and website hosting hence it is requested to check the spam mails and clear the unwanted mails regularly to avoid any unnecessary blockage of space resulting in non-receipt of mails or other space related issues. Please feel free to contact us for any further clarifications or support.

DNS resolution problems with BSNL Internet Connections

info@technodg.com (TechnoDG) — Fri, 29 Feb 2008 01:46:25 +0530

Dear Clients, It has come to our notice that the internet connections of some Internet Service Providers (ISP) especially Bharat Sanchar Nigam Limited’s (BSNL) Broadband Connections are showing some unusual behaviours and are not able to resolve many servers properly. Due to this reason the websites on the servers either do not open or display the earlier/older versions. Many of our clients have been complaining similar experiences from past few weeks with our servers too. We have been monitoring the problem and can assure you that our servers are working fine and your websites are opening perfectly with other internet connections. What is the Problem? In technical terms this issue can be regarded as a DNS resolver problem. A DNS service is used to resolve the requests to translate domains into IP's and when you use your Internet Service Provider you generally rely over your ISP's DNS resolvers to resolve the sites for you. If your ISP is not keeping the records healthy and updated then you might see the above mentioned issues. The Solution Although the solution of such issues is basically on the ISP and as early they give it a thought it can be resolved but we can still offer you an alternative solution to the problem, the solution which we use and are very happy. Rather than relying over our ISP DNS we use the DNS of www.OPENDNS.com, not only they provide accurate results but also speed up our internet access speed. We suggest you to kindly visit this site, make changes in the DNS entry of your local computers as illustrated there and then try accessing the sites. Monitoring Tool for You You can use the following proxy websites to monitor the status of your website incase you find that only your website is not opening with your internet connection. 1) www.browsehide.com 2) www.proxysurfing.net 3) www.hidemyass.com If you find that the proxy site is unable to resolve your website then immediately report it to us at http://helpdesk.technodg.com and enable us to check it properly and assist you at the earliest. But if the site is resolved in the proxy then be assured that the server is working fine and you ISP’s DNS resolver issue has again surfaced. You can report it to the ISP and get it resolved at their end or try the solution given above. We are sure that the solutions suggested would resolve the problem. But if the above solution doesn't resolves the problem then let us know and we'll dig this issue further with you on other levels. Kindly mail us at info@technodg.com for any further assistance or clarifications.

Websites & Servers May appear slow due to Internet Connectivity Issue in India

info@technodg.com (TechnoDG) — Fri, 01 Feb 2008 07:43:57 +0530

Dear Client, India's Internet connectivity has recently disrupted on thursday January 31, 2008 after two undersea cables were damaged in the Mediterranean, Slow connectivity, choking and other problems have been caused across India due the cable damage," Internet Service Providers Association of India (ISPAI) President Rajesh Chharia said, adding it may take 10-15 days for normalcy to be restored. "Some 60 percent of the bandwidth has been affected after the damage," he told IANS, as Internet surfers in the country struggled with slow speeds and repeated disconnections.The load is being borne by the remaining 40 percent," Chharia said. How may it affect your websites & mail servers ? For the next few days you may experience lag in connectivity & very slow speeds while accessing the internet sites & mails. You can find more information on the same on the following links : http://www.rediff.com/money/2008/jan/31net.htm http://www.reuters.com/article/internetNews/idUSL3026621820080130?feedType=RSS&feedName=internetNews&rpc=22&sp=true http://www.zdnetindia.com/index.php?action=article&prodid=16634&chid=131&Ref=Internet We suggest our customers not to send support tickets if you encounter the speed issues as this may be the result of the above issue and you'll have to wait by the time the connectivity is properly restored by the ISPAI.

Happy Republic Day :: Holiday Notice

info@technodg.com (TechnoDG) — Fri, 25 Jan 2008 09:41:20 +0530

Dear Sir/Madam, Team TechnoDG wishes you a very happy Republic Day of India, 26th January 2008. A national day of great importance, the day Indian constitution has been in effect since 1950. Lets celebrate. This is for your kind information, that our office shall remain CLOSED (on this ocassion). All the development, support, updates/enquiries and other correspondences will be be taken care off from 27th January 2008 (Sunday) onwards. Only for emergency server side (data center) issues if arise during this period, we will be available on the numbers given below - 1) +91-98323-35885 (Tanmoy) 2) +91-94340-50822 (Dibyendu) 3) +91-94340-81390 (Debangshu) 4) +91-92324-74503 (Mayukh) Looking for your kind co-operation.

Recompilation of Apache on Linux Server [Updated]

info@technodg.com (TechnoDG) — Thu, 10 Jan 2008 07:51:54 +0530

Dear Clients, Our Linux Server is having some issues regarding PHP so our tecninicains are going to recompile the Apache and we expect it to be resolved shortly (approx 30-45 min). The announcement area would be updated as soon as the process gets completed. We regret this short notice and the inconvenience caused to you in the process. Looking forward to your kind co-operation. Please feel free to contact us for any assistance or clarifications.

Merry Christmas & A very Happy New Year 2008

info@technodg.com (TechnoDG) — Thu, 20 Dec 2007 08:56:43 +0530

We, the members of Techno Developers Group, wish you a Merry Christmas and a Happy New Year 2008. May the new dawn of the coming year brings happiness, prosperity and peace to all. The year 2007 was really a very eventful year for us where we have been in continuous action to fulfill every requirement of our pristine clients and upgrade our services and ourselves for enhancing the association between you and us, to provide or devise the best technologies and solutions available for you. Today we again assure you our best efforts and commitments to continue our support and services throughout this New Year also and look forward to strengthen our association beyond this coming year.

Paypal Funds transfer made easy for Indian accounts

info@technodg.com (TechnoDG) — Sat, 01 Dec 2007 10:34:38 +0530

Dear Clients, Paypal – the world famous online funds transfer gateway system has now made its funds transfers easier for the Indian Account holders. If you are already registered with www.paypal.com then you must have been recently informed that now you can withdraw your Paypal funds directly to your Indian bank account. Hence no need to request a cheque from them and wait for it to arrive and get cleared. If you have an account in any of the below mentioned banks then you are eligible to withdraw your Paypal funds to your Indian bank accounts. 1) State Bank of India 2) Axis Bank 3) ICICI Bank 4) HDFC Bank 5) HSBC 6) Bank of India 7) Canara Bank 8) Union Bank of India 9) ING VYSYS Bank 10) Standard Chartered Bank 11) Citibank Please note that for the withdrawal of amounts less than INR 7000/-, there is a nominal fee of INR 50/- and above INR 7000/-, NO CHARGE at all. The funds shall be in your bank account with in 5-7 business days. We would like to inform our pristine clients who are already enjoying the online payment integration through Paypal to just log in to your Paypal account and click the "Withdraw" link under My Account tab for details. And for those of you who are looking forward to integrate an online payment option in your business website or portal need not have to look any further and can start right away. What you need to start is: 1) An Email Address 2) A Credit Card to verify your account without which you shall be restricted to withdraw only limited monthly funds. 3) A Bank account in any of the above banks. 4) And our support to integrate the payment system in your existing website/portal. Isn’t that great! So just let us know your queries and we will be happy to assist you with our services. For any further information on Paypal, please visit www.paypal.com.

Happy Diwali & Kalipuja :: Holiday Notice for 9th Nov'07

info@technodg.com (TechnoDG) — Thu, 08 Nov 2007 08:10:19 +0530

Dear Clients, Team TechnoDG wishes you a very happy and prosperous Diwali & Kalipuja. Diwali - the festival of lights may bless you with good health, happiness & peace throughout the year. This is for your kind information, that our office shall remain CLOSED (on this ocassion) on 9th November 2007 (Diwali/Kalipuja day - Friday). All the development, support, updates/enquiries and other correspondences will be be taken care off from 10th October 2007 (Saturday) onwards. Only for emergency server side (data center) issues if arises during this period, we will be available on the numbers given below - 1) +91-94340-81390 (Debangshu) 2) +91-92324-74503 (Mayukh) Looking for your kind co-operation and wishing you a very happy and prosperous Diwali and Kalipuja.

Durgapuja Holidays :: Office will remain closed for 2 days

info@technodg.com (TechnoDG) — Wed, 17 Oct 2007 10:41:21 +0530

Dear Sir/Madam, Team TechnoDG wishes you a very happy and prosperous festive season. This is for your kind information, that our office will remain fully CLOSED for the Puja Holidays on 19th October 2007 (Mahastami - Friday) & 20th October 2007 (Mahanavami - Saturday). Also the Development section will not be functional throughout the 4 puja days (from 18th Oct 2007 to 21st Oct 2007). Hence no updates or new project will be undertaken during this period. All the development, support, updates/enquiries and other correspondences will be be taken care off from and onward 22nd October 2007. Only emergency support for server side (data center) issues if arises during this period, we will be available on the numbers given below - 1) +91-98323-35885 (Tanmoy) 2) +91-94340-50822 (Dibyendu) 3) +91-94340-81390 (Debangshu) 4) +91-92324-74503 (Mayukh) Looking for your active co-operation. Wishing you a Happy and Joyous Durgapuja!

Office closure notice for maintenance on 5th October 2007

info@technodg.com (TechnoDG) — Thu, 04 Oct 2007 23:58:01 +0530

Dear Clients, We shall be carrying on some maintenance works at our office on 5th October 2007 due to which our office shall remain CLOSED and no development or marketing work will be undertaken. We regret this short notice but for your convenience our email support shall be on at info@technodg.com. Kindly mail us or open a support ticket at http://helpdesk.technodg.com for any kind of support requests that you may have. Looking forward to you kind co-operation.

WINDOWS 2003 SERVER MIGRATION on Oct 05, 2007 [Updated]

info@technodg.com (TechnoDG) — Wed, 03 Oct 2007 11:29:39 +0530

Dear Clients, In order to provide you with better performance & more stable our Windows 2003 server would be upgraded to heavy duty server with Dual Xeon CORE Processors & minimum 2 GB Ram, The migration details for the servers are given below : Servers Impacted: OWL.DNSRACKS.COM Why the need of Migration ? : As a part of the Quality assurance policy our services are regularly upgraded to meet the Industry standards & to protect the servers from any possible sign of crashes/downtimes. Since hard drive of the servers are mechanical devices hence there is a time frame of upgrading the hardware the moment it reaches its 3 years running phase. The Windoes 2003 Server have nearly completed their three years of operations and hence it felt that its right time to move them to heavy duty servers which would not only improve the overall performance but also offer the latest hardware to meet the industry standards. Migration Description: During this time data & sites are to be will be migrated to a new & powerful server with the following configuration : Quad Core Intel Xeon 2.4 or above Processors 4 Gb Initial Install Ram 2 X 250 Gb HDD 100 MBPS Port Migration Date : Friday 05 Oct 2007 Migration Time : The Migration would start at Morning 11.30 AM GMT 5.30 + (IST) time and would be completed by evening 5:00 PM. Maintenance Impact: As a result of this move, you should expect the sites to be down during a significant portion of the above noted maintenance windows. Actual amounts of downtime will vary from site to site due to the large number of sites we would be migrating. We would be providing an exact time frame in next 24 hours, along with that our resellers are to be required to change the IP's for your DNS Service as these would be changed as well. Please check the instruction set that would be followed in the next mail. Communications Plan: Our helpdesk will be fully functional and staffed during the migrations. We will also be posting periodic updates in the announcements section to keep you fully informed of the status of all migrations. Please do not use our emergency contact numbers during the migration, as this will just slow our work. We appreciate your business and will do everything in our power to minimize downtime while safely and securely moving server.

Upgrade & Migration of SQL 2000 Server to SQL 2005 Server on 26 August '07

info@technodg.com (TechnoDG) — Sat, 25 Aug 2007 07:07:55 +0530

Dear Clients, We would be upgrading & migrating our current SQL 2000 server to SQL 2005 server on Sunday, 26 August 2007 Servers Impacted: SQL.DNSRACKS.COM Why the need of Migration? : As a part of our Quality assurance policy we regularly upgrade our infrastructure to meet the Industry standards & to protect the servers from any possible sign of crashes/downtimes. Since hard drive of the servers are mechanical devices hence we have a time frame of upgrading the hardware the moment it reaches its 3 years running phase. Our SQL server had been running since last 3 years on the same hardware with only 2 GB Ram. Further It was time we upgrade it to SQL 2005 since a lot many customers had been asking for it. Migration Description: During this time we will be migrating the SQL to the new server Intel Xeon Clovortown 2.0 Ghz Quad Core Processors 4 Gb Initial Install Ram 2 X 250 Gb HDD 100 MBPS Port Currently we plan to migrate the databases on the SQL 2000 platform only and once the database are moved on the new server we shall be giving way to the customers to migrate to SQL 2005. Migration Date: Sunday 26 August 2007 Migration Time: The Migration would start at Morning 10.30 GMT 5.30 + (IST) time and would be completed by evening 4.30 PM. Maintenance Impact: As a result of this move, you should expect the sites to be down during a significant portion of the above noted maintenance windows. Actual amounts of downtime will vary from site to site due to the large number of databases we would be migrating What you’ll have to do: We’ll take care of everything and there is a rare probability that you’ll have to do anything. All is required from your side is to ensure that you are using SQL.DNSRACKS.COM in your connection strings connecting your database to the server and that’s it…if you are using SQL.DNSRACKS.COM in your connection string instead of IP address then you won’t have to make any changes and your sites should start working immediately. We appreciate your business and will do everything in our power to minimize downtime while safely and securely moving servers. If you have any questions related to this announcement, please mail us at info@technodg.com and we'll be happy to assist you.

Mail Server migration of our Windows 2003 server to a better Heavy Duty Mail Server with SmaterMail 4

info@technodg.com (TechnoDG) — Mon, 06 Aug 2007 05:45:00 +0530

Dear Clients, Firstly we TechnoDG Team wish you a very warm & pleasant Friendship Week. In accordance to our continued service upgradations, this week we would like to announce the migration of our Windows 2003 Mail server to a better Heavy Duty Mail Server. Since last couple of months we have been receiving regular complaints about our Windows 2003 mail server and our server team has been trying to resolve the issues you have faced. We had been working out with various options and after working over many products we decided to go in favour of SMARTERMAIL to be deployed as our new mail server. Smartertools have recently released their version of SMARTERMAIL 4 which comes with lot of exciting features and advanced spam control system. Some of the unique features of SmarterMail 4 are listed as below: 1. SmarterMail 4.x enhances the performance of all back-end services, web interface code, and supports Microsoft .Net 2.0. 2. Expand Feature Robust Anti-Spam Improvements Greylisting, SpamAssassin, and additional spam checks along with Enhanced Anti-virus Protection SmarterMail 4.x comes with new administrative and email reports and features including a Web-based dashboard displaying real-time server performance. 3. Expand Feature Improve Performance with Gateways which would allow us to balance the load in case of increase in traffic. 4. New smart gateways allow mail servers to send through the entire array of outbound gateway servers to better balance loads. 5. Feature Rich New Intuitive Webmail 6. New Improved Webmail on Ajax which decreased the load time and significantly increase the server performance Expand Feature POP Retrieval - You can grab email from external POP accounts and pull them into SmarterMail accounts. 7. Calendar, To Do List, Notes and other features similar to outlook. And a host of other features which would make the mail service more efficient & improve the performance. We have planned to deploy a very heavy duty Mail Server to meet the ever growing requirements of your mailing. The server configuration are: 1) Intel Dual Processor Dual Core Xeon 5160 - 3.0GHz (Woodcrest) - 2 x 4MB cache 250 X 3 Sata II Drives 2) 6 GB FB-DIMM Registered 533/667 RAM 3) 1000 MBPS Port Speed 4) 100 % Network Uptime The above server would be deployed with SmarterMail ver 4 X with AntiSpam & AntiVirus service. We hope you have fallen in for exciting features the Smartermail's webmail offers just like we have gone head over heals with its impressive capabilities. Now what would this migration mean to you: We anticipate superior performance and an end to all your mailing problems you've experienced in past, while we have tried our best to resolve the problems your co operation has always been great and we greatly appreciate your patience all the difficult times. The Mail Server migration has been done without any possible downtime, we had outlined the steps through which we have transferred the mailboxes and ensured that none of your mails get lost during or after the transition phase. Meanwhile till September 04, 2007 the old server will remain live so that you will be able to access your old mails from there. If you want to move all old mails into the new mail server you can do it within minutes by using the POP Retrieval service of Smartermail, you can grab email from external POP accounts and pull them into SmarterMail accounts within minutes. This way all old mails will have a way to be imported into new Smartermail and you won't lose any old data either. We have prepared and uploaded the video tutorials of new mail server on URL: http://dnsracks.com/smartermail/. If you have any questions related to this announcement, please mail us at info@technodg.com and we'll be happy to assist you. Once again we wish you a very Happy Friendship week and assure you that we will continue to innovate and improvise ourselves to make thing more simple and easy for you.

Linux Server control panel software Cpanel 10.8.1-RELEASE is upgraded to Cpanel Version 11.6.0-RELEASE

info@technodg.com (TechnoDG) — Wed, 01 Aug 2007 10:35:54 +0530

Dear Clients, As informed about our recent Service Upgradations, we again take immense pleasure in announcing the next step of our service upgradation, this time for the Linux Server. The control panel software CPanel has been upgraded to CPanel Version 11.6.0-RELEASE. The new version includes among other features: 1) Simpler Categorized Interface 2) Detailed graphical Stats Summary 3) Preferences 4) Shortcuts 5) Getting Started Wizards 6) Video Tutorials 7) Site Software and Modules 8) Fantastico De Luxe 9) MySQL Database Wizard 10) PHPMyAdmin 2.10.0.2 11) PHP Pear Packages And much more… For features, details and tutorials kindly login to your Linux space control panel at: http://www.technodg.com/cpanel or http://www.yourdomain.com/cpanel To have a look at the screenshot of the new Control Panel please visit: http://www.technodg.com/web-hosting/linux-control-panel.html Any queries or clarifications regarding this announcement can be directed to info@technodg.com. We shall be happy to assist you.

Windows 2000 Hosting Accounts upgraded to Windows 2003 with Helm

info@technodg.com (TechnoDG) — Sun, 29 Jul 2007 10:00:53 +0530

Dear Clients, As informed about our recent Service Upgradations, we again take immense pleasure today in informing you that after introduction of the much awaited domain extensions like ".travel", ".jobs" & ".asia" (on Pre-Registration) - on which we received overwhelming response and a big list of pending orders, which is making our job very difficult to take care of all the queries in time. We would like to convey our sincere regrets to the you all, who have sent their orders but have not received the desired ".travel" domain booking details yet. We again seek your kind co-operation and patience for a little more to allow us to complete the procedures on your pending orders as the ".travel" authentication process is still manual under "Travel.Travel Authority". Here, today we would also like to announce the next step of our service upgradation, i.e. all the previous hosting accounts of Windows 2000 have been upgraded to Windows 2003 hosting with the advanced Helm Control Panel. Moreover from now on you will be able to avail the Windows 2003 Hosting Plans according to the hosting plans and prices of the previous Windows 2000 hosting. Starter Hosting Plan of Win2K3 Bronze (10 MB) is now available at just Rs.1189/- or USD 30 per year. For features, details and orders kindly visit: http://www.technodg.com/web-hosting/windows-2003-hosting-plans.html. To have a look at screenshot of the Helm Control Panel please visit: http://www.technodg.com/web-hosting/windows-2003-control-panel.html Henceforth we shall no longer be supporting Windows 2000 server hosting. Any queries or clarifications regarding this announcement or the new hosting plans can be directed to info@technodg.com. We shall be happy to assist you.

“.travel” - New domain extension available to register

info@technodg.com (TechnoDG) — Thu, 26 Jul 2007 08:05:43 +0530

Dear Clients, As you know that we at TechnoDG are always in a pursuit to upgrade our pristine services with your valuable support and co-operation. In this effort, some major upgradations and addition of services are in line for the coming days and which have started with the provision for the registration of ".travel" and ".jobs" Domains. Today, it gives us immense pleasure in introducing for the first time in this region the solely travel related domain extension – ".travel" for registration among the other domain extensions. We congratulate "Gurudongma Tours & Treks" of Kalimpong for becoming the first client to activate two .travel websites as: 1) http://www.birdingindiatours.travel 2) http://www.gurudongmatourstreks.travel And initiate our efforts to introduce this domain extension among our other services. Please feel free to mail us at info@technodg.com or call us at +91-353-2537147 for further details.

Windows 2003 Server Maintenance Downtime Notice for 9th June 2007

info@technodg.com (TechnoDG) — Fri, 08 Jun 2007 01:49:04 +0530

Dear Customers, Our data centre technicians would be carrying out some maintenance task on the Windows 2003 server on 09th June 2007, to fix some issues with the IIS that came into our notice. During this period we would be rebuilding the IIS and .NET Framework due to which The Web Server would remain stopped for about an hour which means your sites would not run during this period, however your mails would continue to run normally. We apologize for the short notice but this is important to avoid any further problems or issues with our hosting service that may occur and we think that the IIS rebuild would completely resolve the issues and offer the stability that you've always seen with us. Looking forward to your kind co-operation as always. Please feel free to contact us at info@technodg.com for any further clarifications.

Server OWL.DNSRACKS.COM is down for some hardware testing

info@technodg.com (TechnoDG) — Tue, 05 Jun 2007 07:26:20 +0530

Server Name : OWL.DNSRACKS.COM Server Type : Windows 2003 Server IP : 72.18.135.248 Dear Sir/Madam, Our Server OWL.DNSRACKS.COM is down for Memory testing as the server had been giving unexpected shutdown problems since today morning and the datacenter technicians are suspecting a memory issue with the server. The testing is expected to be completed in sometime and the server should be up shortly. We'll update this announcement once the server comes up.

Greylisting of IPs and Mail Delivery Problems with Yahoo, MSN, AOL etc.

info@technodg.com (TechnoDG) — Sun, 29 Apr 2007 08:41:20 +0530

Dear Clients, In an effort to reduce the amount of spam delivered to their customers the popular email hosts are willing to toss out a lot of legitimate email. In order to meet Customer's demands for better anti-spam protection for their inboxes, free email providing hosts are finding the high costs of processing millions of spam emails per day intolerable. As a result, several large email hosts like YAHOO have instituted anti-spam policies (sometimes referred to as Greylisting) that stop deliveries of emails from IP addresses that send a large number of messages to their servers in a specified period of time. The period of time and what is considered a "large number" varies, depending upon the host and this information is not published. The spam prevention measures of the large mail providers have reached such levels that if you are sending more than just a few messages to them, your mail server's IP will likely be greylisted. The email services which are using virtual domains on shared IPs, find their mail server IPs unduly targeted for greylisting. It does not matter that our customers are sending legitimate mails; the large mail hosts are still flagging it as spam. This is a problem affecting all companies that send a large number of messages to @yahoo.com, @aol.com, @msn.com, @hotmail.com, and similar email accounts - not just TechnoDG - and no one has a sure-fire solution. All we can suggest you is to wait for couple of hours when the greylisting would automatically get removed from the IP and your mail would be automatically tried from our wait queue and get delivered.

[ IMPORTANT] New Email Forwarding Policy for HotMail/Yahoo/GMAIL/AOL

info@technodg.com (TechnoDG) — Fri, 13 Apr 2007 04:23:36 +0530

Dear Customer, Effective from today E-mail forwarding to the following service providers will no longer be permitted from all our Linux & Windows Mail Servers : # aol.com # comcast.net # att.net # msn.com # hotmail.com # yahoo.com/in/ or any other extension of yahoo # gmail.com In order to ensure deliverability of email sent by our customers to accounts at the above noted domains, we are forced to block all email forwarding to these domains. Presently, all of these domains have extremely stringent anti-spam filtering policies in place. If one of our customers configures their email account hosted with us to forward to their personal mailbox with one of the noted service providers and the service provider detects that message as spam, they believe that we are the source of the spam. As a result, our mail server gets blacklisted, even though we are not responsible for this spam. Unfortunately, even though we are not responsible for this spam, these service providers noted have repeatedly been blacklisting our mail servers, causing legitimate email to be blocked. If you or your customers have forwarders configured to one of the above service providers, please remove the forwarding and convert them to POP3 accounts or setup their forwarding to their local address within their own domain. Also, please note that this change only impacts forwarders. You will still be able to send email to the above noted service providers. In fact, this change will actually make mail delivery to these service providers more reliable, since they will not be repeatedly blacklisting our servers. If you currently have the forwarders from your domain setup to above email providers then we strongly suggest you to disable them immediately as we would we searching and deleting the forwarders without any notice. We're sorry if this is of any inconvenience to you however this step is very important to ensure smooth delivery of emails from our servers to other service providers.

Happy Holi :: Holiday Notice

info@technodg.com (TechnoDG) — Fri, 02 Mar 2007 08:50:36 +0530

Dear Sir/Madam, Team TechnoDG wishes you a very Happy and Colourful Holi - The Festival of Colours, on 3rd and 4th March, 2007. This is for your kind information, that our office shall remain CLOSED on this ocassion for 2 days - 3rd & 4th March 2007. All the development, support, updates/enquiries and other correspondences will be taken care off from 5th March, 2007, (Monday) onwards. Only for emergency server side (Data center) issues if arise during this period, we will be available on the numbers given below - 1) +91-98323-35885 (Tanmoy) 2) +91-94340-50822 (Dibyendu) 3) +91-94340-81390 (Debangshu) 4) +91-92324-74503 (Mayukh) Looking for your kind co-operation and again wishing you a very colourful and safe Holi to you and your family.

Announcement regarding Mail Server Migration

info@technodg.com (TechnoDG) — Fri, 23 Feb 2007 07:56:52 +0530

Dear Clients, We have deployed a very heavy duty Mail Server to meet the ever growing requirements of your mailing. The server configuration are : Intel Dual Processor Dual Core Xeon 5160 - 3.0GHz (Woodcrest) - 2 x 4MB cache 250 X 3 Sata II Drives 6 GB FB-DIMM Registered 533/667 RAM 1000 MBPS Port Speed 99.99 % Network Uptime The above server would be deployed with SmarterMail ver 4 X with AntiSpam & AntiVirus service. You can find a demo of the smartermail 4 X web mail at the following link : Login at : http://maildemo.smartertools.com/Login.aspx Login id : demo@demo.com Password : demo We hope you'd have fall in for exciting features the smartermail's webmail offer just like we have gone head over heals with its impressive capabilities. We have tried and ran the smartermail on our test machines and it has provided impressive results making us decide in favor of the migration. As per the details provided, we had migrated your accounts on February 18, 2007 at 10.30 AM IST (GMT 5.30 +) and the process got completed by 12.30 PM. Now what would this migration mean to you : First of all this has been done without any possible downtime. Smartertools have recently released their version of SMARTERMAIL 4 which comes with lot many exciting features and advanced spam control system, Some of the unique features of SmarterMail 4 are listed as below : SmarterMail 4.x enhances the performance of all back-end services, web interface code, and supports Microsoft .Net 2.0. Expand Feature Robust Anti-Spam Improvements Greylisting, SpamAssassin, and additional spam checks along with Enhanced Anti-virus Protection SmarterMail 4.x comes with new administrative and email reports and features including a Web-based dashboard displaying real-time server performance. Expand Feature Improve Performance with Gateways which would allow us to balance the load in case of increase in traffic. New smart gateways allow mail servers to send through the entire array of outbound gateway servers to better balance loads. Feature Rich New Intuitive Webmail New Improved Webmail on Ajax which decreased the load time and significantly increase the server performance Expand Feature POP Retrieval - You can grab email from external POP accounts and pull them into SmarterMail accounts. Calendar, To Do List, Notes and other features similar to outlook. And a host of other features which would make the mail service more efficient & improve the performance. We anticipate superior performance. If you want the data/mails of the previous server then you have two options : 1) They can fetch the data from the old server using the illustrations given in the following video tutorial : http://dnsracks.com/smartermail/6.htm 2) They can continue checking their old mails at http://oldmails.viper.dnsracks.com and download it directly from there. 3) If they wish to migrate their addressbooks then they can do it easily by following the tutorial given at http://dnsracks.com/smartermail/1.htm 4) If you wish to download your mails directly to your outlook from the old server simply give the IP address " 72.18.135.177 " without quotes instead of mail.domain.com in the incoming mail server settings of your outlook and all mails from the old server would be downloaded to your outlook. All of the video tutorials are available at : http://dnsracks.com/smartermail/ If you have further questions please do not hesitate to contact us.

Server Migration & Change of IP's of CHEETAH Server

info@technodg.com (TechnoDG) — Wed, 14 Feb 2007 04:23:48 +0530

Server Name : Cheetah.DnsRacks.COm Server Type : RightMail Server, Enterprise Messaging Server Dear Clients, Recently our RightMail servers has been upgraded with the following configurations : Dual Xeon Dempsey Core Processor 4 X 3.0 Ghz 4 GB Ram 2 X 250 GB Sata II drives Advances AntiVirus/AntiSpam enabled gateway System New Improved Webmail 1000 MBPS port The server migration has been done and the server is now operational on the above machine. What would this mean to you : If you are a rightmail customer then this announcement is for you, if you are using our nameservers to host your domain i.e. ns1.technodg.com & ns2.technodg.com then their's nothing you have to do at your end, your mails would continue to run as it is. If you are running your domain on your own DNS then you'll be required to change your mail server IP to following : mail A 75.126.146.244 The incoming & outgoing server settings would remain same i.e. mail.domain.com or you can use the IP 75.126.146.244 if you had been using the IP address in your incoming & outgoing server settings. The server is a very high config server on a premium network which has been averaging 100 % uptime since the onset of the datacenter. We decided to upgrade the server as the previous server has been showing signs of high load which resulted in degradation of performance. Our commitment to customer satisfaction always drive us to innovate and upgrade ourselves and our technology. We are sure the above configuration would not only improve the performance but also increase your satisfaction levels. If you have further questions, please do not hesitate to contact us at info@technodg.com Warm Regards,

Virus Free Mailing Server IP Changed

info@technodg.com (TechnoDG) — Tue, 13 Feb 2007 08:43:42 +0530

Dear Sir, We have moved all "Virus Free Mailing Service" Accounts to the new server 75.126.146.244 and you can access all your mails from the new server with http://mail.domainname.com/mail/ or http://75.126.146.244/mail/ Let me know if i can be of any further assistance. Warm Regards,

Notification for Scheduled Maintenance of windows server [Updated]

info@technodg.com (TechnoDG) — Fri, 09 Feb 2007 08:01:33 +0530

Dear Clients, Our DataCenter will be moving to their bigger datacenter facility this month. Maintenance Impact: As a result of this move, we expect the servers to be down during a significant portion of the above noted maintenance windows. Actual amounts of downtime will vary from one server to another due to the large number of servers they will be moving each night. However, once they have completed the move, you will not need to take any further action or make any changes. Your servers will start working again once powered up in the new datacenter facility. Maintenance Dates/Times: Maintenance Window: Saturday, February 10, 2007 8:00 Am - 4:00 PM IST Servers Impacted: Mail.Viper.DnsRacks.Com Mail.Dove.DnsRacks.Com Owl.DnsRacks.Com Communications Plan: Our helpdesk will be fully functional and staffed during the migrations. We will also be posting periodic updates in the announcements section to keep you fully informed of the status of all migrations. Please do not use our emergency contact numbers or post tickets during the migration, as this will just slow our work. We appreciate your business and will do everything in our power to minimize downtime while safely and securely moving servers

Happy Republic Day :: Holiday Notice

info@technodg.com (TechnoDG) — Fri, 26 Jan 2007 05:47:19 +0530

Dear Sir/Madam, Team TechnoDG wishes you a very happy Republic Day of India, 26th January 2007. A national day of great importance, the day Indian constitution has been in effect since 1950. Lets celebrate. This is for your kind information, that our office shall remain CLOSED (on this ocassion). All the development, support, updates/enquiries and other correspondences will be be taken care off from 27th January 2007 (Saturday) onwards. Only for emergency server side (data center) issues if arise during this period, we will be available on the numbers given below - 1) +91-98323-35885 (Tanmoy) 2) +91-94340-50822 (Dibyendu) 3) +91-94340-81390 (Debangshu) 4) +91-92324-74503 (Mayukh) Looking for your kind co-operation.

Happy New Year 2007

info@technodg.com (TechnoDG) — Sun, 31 Dec 2006 01:31:25 +0530

Dear Clients/Resellers, Team TechnoDG wishes you and your dear ones... a very Happy and Prosperous New Year 2007. Looking for the same active co-operation from you in the coming year.

Christmas Holidays :: Office will remain closed for 2 days

info@technodg.com (TechnoDG) — Sat, 23 Dec 2006 09:45:25 +0530

Dear Clients, Team TechnoDG wishes you a very happy and prosperous festive season. This is for your kind information, that our office will remain CLOSE due to Christmas Holidays on 24th December 2006 & 25th December 2006. All the development, support, updates/enquiries and other correspondences will be be taken care off from and onward 26th December 2006. Only emergency server side (data center) issues if arise during this period, we will be available in the numbers given below - 1) +91-98323-35885 (Tanmoy) 2) +91-94340-50822 (Dibyendu) 3) +91-94340-81390 (Debangshu) 4) +91-92324-74503 (Mayukh) 5) +91-93322-37787 (Niladry) Looking for your active co-operation. Wish you a Happy and Joyous Christmas & New Year Ahead!

.INFO Redemption Grace Period changed to 15 Days

info@technodg.com (TechnoDG) — Sat, 25 Nov 2006 07:58:53 +0530

Dear Customers/Resellers, This is to inform you that the Renew Grace Period of .INFO Domain Names has been changed to 15 days. Please note, the Renew Grace Period of 15 days applies only to .INFO Domain Names expiring on and after the 15th of November, 2006. All .INFO Domain Names that have expired before this date have a Renew Grace Period of 40 days. Please feel free to contact us for any further clarifications or assistance.

Scheduled Maintenance Downtime: Sunday Nov 26, 03:30 GMT/UTC

info@technodg.com (TechnoDG) — Fri, 24 Nov 2006 02:31:49 +0530

Dear Customers/Resellers, Please be advised that we will be undertaking an extensive upgrade of our software and hardware to cope with the expected growth in our current user base and the associated data as per the schedule mentioned below. An immediate benefit of this upgrade will include improved performance of the database. Downtime Window Date: Sunday, November 26, 2006 Start Time: 03:30 GMT/UTC Estimated duration: 12 hours Affected Systems: Storefront, SuperSite, PartnerSite, Control Panels, Whois Service, API Service. Please note that this downtime shall have no impact on the working of your domain names or the additional services that you may have purchased along with the domain name. We sincerely regret any inconvenience caused by this outage. Please feel free to get in touch with us, should you have any doubts or questions pertaining to this downtime.

Scheduled Maintenance of Windows 2003 Server, Nov 17, 11:30 IST

info@technodg.com (TechnoDG) — Thu, 16 Nov 2006 06:25:33 +0530

Dear Customers, On Friday, November 17, 2006 IST (GMT+5:30) (our Data Center facilities provider) will be performing some essential power infrastructure maintenance that will result in a short downtime of Windows 2003 servers. Following is the detail of server along with the anticipate downtime: Date: 11/17/2006 Time: 11:30 AM – 2:30 PM IST (GMT+5:30) Server Domain Name: www.technodg.co.in We appreciate your co operation and patience & apologize for the short notice.

Scheduled Maintenance Downtime, Nov 05, 05:00 IST

info@technodg.com (TechnoDG) — Sat, 04 Nov 2006 06:26:26 +0530

Dear Customers, Please be advised that the Domain server will be undertaking an extensive upgrade of our software and hardware to cope with the expected growth in our current user base and the associated data as per the schedule mentioned below. An immediate benefits of this upgrade will include improved performance of the database. Downtime Window Date: Sunday, November 05, 2006 IST (Saturday, November 04, 2006 EDT/CDT/UTC) Start Time: GMT/UTC 23:30 | EST 18:30 | CST 17:30 | IST 05:00 Estimated duration: 12 hours Affected Systems: Storefront, SuperSite, Control Panels, Whois Service, API Service. Please note that this downtime shall have no impact on the working of your domain names or the additional services that you may have purchased along with the domain name.

Catch All Accounts Policy for Linux & Windows 2003 Mail Servers

info@technodg.com (TechnoDG) — Wed, 25 Oct 2006 04:10:46 +0530

Dear Customer, With effect from October 26, 2006, TechnoDG will no longer be supporting "catch all" or "default" mail accounts on our shared, reseller Linux and Windows 2003 hosting platforms. Recently, since last couple of months our mail server has been suffering from performance issues directly attributed to catch-all mail accounts being attacked by spammers. The biggest impact they have on our servers is when a domain with a catch-all mail accounts configured is hit by a dictionary spam attack. This style of spam attack randomly tries to send email messages to thousands of unique email addresses to a particular domain. When the catch-all account is configured, it causes the mail server to accept all of this spam and valuable processing time and resources are wasted dealing with the massive flood of messages. In some cases, the attack is so severe that it causes the mail server to become completely unresponsive. A secondary impact of these dictionary attacks occurs after the catch-all account is deleted. Because the spammers have successfully delivered email to thousands of unique accounts, they now continue to send email to these email addresses on a daily basis. Even once the catch-all has been disabled for a domain, these repeated attempts to deliver mail to non-existent addresses can sometimes be so severe that the net effect is a denial of service attack on our mail server's SMTP service. Instead of using a catch-all mail account, we suggest that you configure mail forwarders for individual email addresses that you actually want to accept incoming email for, and then direct those forwarders to a single POP3 account. For example, if you want to accept email for info@yourdomain.com, sales@yourdomain.com, and support@yourdomain.com, but want all of that email to be directed to owner@yourdomain.com, you would setup a POP3 account for owner@yourdomain.com, and setup the other email addresses as forwarders. Please note, that if you already have a catch-all account configured, we encourage you to disable it else we would be doing it from our side. We are sorry for an inconvenience this change may cause you, but taking this step is necessary in order to provide a reliable mailing infrastructure to you. If you have any questions or concerns regarding this policy change, please mail us at info@technodg.com.

Happy Diwali :: Holiday Notice

info@technodg.com (TechnoDG) — Fri, 20 Oct 2006 09:21:09 +0530

Dear Sir/Madam, Team TechnoDG wishes you a very happy and prosperous Diwali & Kalipuja. Diwali - the festival of lights may bless you with good health, happiness & peace throughout the year. This is for your kind information, that our office shall remain CLOSED (on this ocassion) on 21st October 2006 (Kalipuja day - Saturday). All the development, support, updates/enquiries and other correspondences will be be taken care off from 22nd October 2006 (Sunday) onwards. Only for emergency server side (data center) issues if arise during this period, we will be available on the numbers given below - 1) +91-98323-35885 (Tanmoy) 2) +91-94340-50822 (Dibyendu) 3) +91-94340-81390 (Debangshu) 4) +91-92324-74503 (Mayukh) 5) +91-93322-37787 (Niladry) Looking for your kind co-operation.

Domain Prices Slashed and New .cc & .mobi available now

info@technodg.com (TechnoDG) — Fri, 13 Oct 2006 08:50:10 +0530

Dear Friends, Good news for all, the Domain Prices have been SLASHED. Special Offers open on .org (Rs.135/- or USD 3.40), .info (Rs.135/- or USD 3.40), .biz (Rs.225/- or USD 5.70) and .us (Rs.250/- or USD 6.25). Two new domain extensions .cc and .mobi also available now. Please find the details below: 1).com - Rs.365/- or USD 9.15 2).net - Rs.365/- or USD 9.15 3).org (Special Offer) - Rs.135/- or USD 3.40 4).biz (Special Offer) - Rs.225/- or USD 5.70 5).info (Special Offer) - Rs.135/- or USD 3.40 6).name - Rs.395/- or USD 10.00 7).us (Special Offer) - Rs.250/- or USD 6.25 8).tv - Rs.1355/- or USD 34.00 9).co.in - Rs.365/- or USD 9.15 10).in Rs.625/- or USD 15.70 11).ac.in Rs.750/- and Rs.300/- for processing fees or USD 25.0 12).cc (New) - Rs.940/- or USD 23.50 13).mobi (New) - Rs.460/- or USD 11.50 For more details and other domain extensions visit: http://domains.technodg.com or http://www.technodg.com/domain/domain-pricings.html. Special offers valid till further notice. Special resell pricings also available. So, get your favourite domains registered Now!!! Please feel free to contact us for further clarification or assistance.

Happy Dusshera, Dussain & Shubho Bijoya

info@technodg.com (TechnoDG) — Mon, 02 Oct 2006 07:15:38 +0530

TechnoDG would like to wish all its Clients, Associates, Members and everyone connected with us a very Happy Dusshera, Dussain and Shubho Bijoya. The days of festivities have just begun and as we bid adieu to Goddess Durga, we welcome a new dawn where our relations and associations shall keep on strengthening with a new joy and enthusiasm that surely will enhance our pursuit for better and advanced services. TechnoDG thanks you for the regular support and co-operation and expect the same throughout our journey. Here’s wishing you again a very Happy Dusshera, Dussain and Shubho Bijoya may the coming year brings happiness and prosperity to you and your family.

RAM installation on Windows 2003 Mail server

info@technodg.com (TechnoDG) — Wed, 27 Sep 2006 03:36:50 +0530

Dear Client, Our windows 2003 mail server DOVE will be down due to replacement of RAM on September 27, 2006 for around 5-20 minutes as our Data Center technicians will change one of the stick of RAM due to some hardware fault on that stick. We will update the announcement as soon as the server will be up and online.

Durgapuja Holidays :: Office will remain closed for 2 days

info@technodg.com (TechnoDG) — Wed, 27 Sep 2006 03:12:29 +0530

Dear Sir/Madam, Team TechnoDG wishes you a very happy and prosperous festive season. This is for your kind information, that our office will remain CLOSE due to Puja Holidays on 30th September 2006 (Mahastami - Saturday) & 01st October 2006 (Mahanavami - Sunday). All the development, support, updates/enquiries and other correspondences will be be taken care off from and onward 02nd October 2006 (Bijoya Dashami - Monday). Only emergency server side (data center) issues if arise during this period, we will be available in the numbers given below - 1) +91-98323-35885 (Tanmoy) 2) +91-94340-50822 (Dibyendu) 3) +91-94340-81390 (Debangshu) 4) +91-92324-74503 (Mayukh) 5) +91-93322-37787 (Niladry) Looking for your active co-operation. Wish you a Happy and Joyous Durgapuja!

IP propagation Problem [Updated]

info@technodg.com (TechnoDG) — Sat, 16 Sep 2006 04:32:17 +0530

Dear Clients, This is to inform you that there is some IP propagation problem going on with new IP of the Linux server. Hence, all sites are not openning in some of the ISP connections. This problem should get resolved automatically with in next few hours. Still we are looking into it and as soon it gets resolved, we shall update you with the latest. Please feel free to contact us for further clarifications.

Linux Server FTP IP changed to 69.16.252.60

info@technodg.com (TechnoDG) — Thu, 14 Sep 2006 10:08:49 +0530

Dear Clients, This is to inform you that the FTP IP of our Linux Server has been changed. Old IP: 67.18.73.196 Changed to New IP: 69.16.252.60 Please use the new IP to connect and upload to your Linux Space with us if you are using any FTP Client Software. In case you are using browser based FTP or your domain name in place of IP then you don’t need to change anything. Please feel free to contact us for any further clarifications.

Server Upgrade and Migration :: Linux Server [Updated]

info@technodg.com (TechnoDG) — Mon, 28 Aug 2006 01:59:36 +0530

Dear Customers, In an effort to provide you better webhosting services we shall be shifting our websites in the Linux server to a new server in the same location. The Configuration of the new server is as follows: Dual Xeon 2.8 Ghz Processor with Dual Core Technology. 4 GB ECC Ram 160 Gb SATA 7200 RPM HDD Second 160 Gb SATA 7200 RPM HDD(For Daily backups) Linux Red Hat Enterprise 3.0 Cpanel/WHM Fantastico Network Level NETSCREEN Firewall We'll be migrating all resellers and customers on the new servers. Please find below the details of the migration schedule. Migration Date : August 29, 2006 Migration Time : The migration would start at August 29, 2006 11 PM IST ( GMT 5.30 +) Scope of Work : All users accounts/mailboxes/db's and package information would be copied to the new server during this process. Effect of Work : During the migration we have scheduled everything to offer zero downtime to all our customers. We'll be keeping Old Server online till August 31,2006 so no downtime due to DNS propagation will occur. If you have any questions related to the migration, please open a support ticket with us or by sending a mail to info@technodg.com and we'll be happy to assist you.

Office Maintenance :: Closed for 12th and 13th August 2006

info@technodg.com (TechnoDG) — Fri, 11 Aug 2006 08:36:44 +0530

Office will remain CLOSED due to Maintenance Work on 12th August’06 and 13th August’06. For any emergency, please Dial – 1) +91-98323-35885 (Tanmoy) 2) +91-94340-50822 (Dibyendu) 3) +91-94340-81390 (Debangshu) 4) +91-92324-74503 (Mayukh) 5) +91-93322-37787 (Niladry)

Domain Services Maintenance - Downtime Notice

info@technodg.com (TechnoDG) — Sat, 05 Aug 2006 03:05:12 +0530

Dear Resellers/Customers, Please be advised that our Domains Service at http://domains.technodg.com will be undergoing a minor downtime as per the schedule mentioned below: Date: Sunday, August 06, 2006 EST/CST/IST Start Time: GMT/UTC 06:00 | EST 02:00 | CST 01:00 | IST 11:30 Estimated duration: 1 hour. Affected systems: Control Panels, Whois Service, API Service During this downtime, you will not be able to login to your Control Panel or make any modifications to your Domain names using your API integration. Nevertheless, this downtime shall have no impact on the working of your domain names or the additional services that you may have purchased along with the domain name. We sincerely regret any inconvenience caused by this outage. Please feel free to get in touch with our Support, should you have any doubts or questions pertaining to this downtime.

Mail Server Migration of domains hosted on OWL

info@technodg.com (TechnoDG) — Sat, 29 Jul 2006 07:45:55 +0530

Dear Customer, This is with ref to your reseller hosting account on our server OWL.DNSRACKS.COM Due to increased load on our current Mail Server which was sharing load of our SQL server as well as Mail Server we have decided to deploy another server which would act as an independent MailServer only. The new Mail Server is named as VIPER.DNSRACKS.COM and comes with the following configuration : Intel Dual Core 3.2 Ghz Processor 2 GB RAM 2 X 250 GB HDD RAID 1 The system with RAID1 would ensure that in any event of failure of primary harddrive we can get you up and online within minutes from the second harddrive. We'll be performing the migration of all mailboxes, mail data & configuration files of the OWL server users to the new server VIPER on Sunday July 30, 2006 at 11 PM IST (GMT 5.30 +). During the migration HELM (Control panel) would remain stopped however all other services including Mail Service would continue working without any downtime. The process of migration is outlined as below : 1) We'll stop the HELM on OWL server to prevent creation of any new mailboxes. 2) The mailboxes migration & creation would start on the new server. 3) Once the mailboxes are created we'll change the DNS zones of the mail records to point to the new server. This would route your new incoming mails to the LION server. 4) We'll sync old mails from the DOVE Server and move them to LION Server. 5) Once everything is completed we'll start the HELM Control Panel. We anticipate no downtime in this process as during the time the migration would be taking place your mails would continue to work on the old server. As soon as the migration is completed we'll point the MAIL IP' to the new server and route all new mails to the new mail server. We'll also copy the old mails your address books & the mailsettings to the new server. The Benefits of Migration are : 1) Improved Performance 2) Increased Speed. 3) Redundency due to RAID 1 configuration. 4) Enhanced stability. You may like to notify your clients about the change. If you are running your sites on our DNS then their's nothing you have to do at your end, everything would be taken care by us. If you are not running your domain on our DNS then you'll be required to make changes on the MX records to point your site to our server. Following are the changes you'll be required to carry if you are running your site on third party DNS service : If you are not running your domain on our DNS then you'll have to change the MX IP at your DNS Zones to point to 72.18.135.250. domain.com MX 1 mail.domain.com mail A 72.18.135.177 If you have any questions on migration, please feel free to contact us at info@technodg.com

Linux Server Maintenance [Updated]

info@technodg.com (TechnoDG) — Sat, 29 Jul 2006 05:42:36 +0530

Our Linux Server is currently down and although we tried rebooting it with the remote console its still not responding to the requests so we have posted a request to Data Center and they are working over the server. We will update the announcement as soon the server will be up and online.

Welcome to the New HelpDesk@TechnoDG.com

info@technodg.com (TechnoDG) — Tue, 11 Jul 2006 09:24:42 +0530

Dear Visitors, We at TechnoDG.com, feel immense pleasure in announcing the launch of a New, Enhanced and Interactive HelpDesk System for our clients, associates and everybody else who would like to be a part of this pristine group. Welcome to the new era of IT Services where we are working full time to provide and improve our Customer Support Services. It all began with a small step- a determined initiative and today we have just crossed another milestone in achieving our motto to provide better IT Services all over the world. The New HelpDesk System will provide: 1)Member Registration and Login 2)Support Tickets Submission 3)Viewing and Updating own Support Tickets after Login 4)Knowledgebase Support 5)Time to Time Email Updates depending on Member Preferences 6)Download Section The work to populate the Knowledgebase Database is going on and in a few days you shall be able to access all that we can offer. If you would like to know about some thing special or would like to include any information in the Knowledgebase section then please feel free to contact us or mail us at info@technodg.com. Regular updates and new inclusions shall also be made as per your requirements and demand. We shall be expecting your valuable comments and feedbacks on this initiative of ours. Expecting your support and co-operation as always. Warm Regards, TechnoDG Team