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Support Desk
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latest updates

Very Important [Migration of GoldFish Web Server] - Between March 28 - April 1, 2015

Dear Clients, We are seeing an issue with the primary hard drive of our Goldfish.dnsracks.com Windows server which started giving some file system errors and is beyond recovery hence we have scheduled its immediate migration to new Server (Buffalo.dnsracks.com) today evening. We will get back to more +

Scheduled maintenance on some of our Windows hosting servers

Dear Clients, Please be advised that the following Windows hosting servers will be undergoing maintenance as per the schedule and reason mentioned below. Reason:  We need to reboot the servers after disabling weak ciphers on our servers. Maintenance Window :  Date : Thursday, 2nd April more +

Happy Holi & Dol Yatra 2015 :: Holiday Notice

Dear Clients, Team TechnoDG wishes you a very Happy and Colourful Holi and Dol Yatra - The Festival of Colours. May the colours of the festival enrich all lives with joy, happiness, peace and prosperity. Please note, on this above occasion our office shall remain fully closed on 5th March & more +

Basic Email Plans will be converted to Business Email - Launching on 2nd February 2015

Basic Email Plans will be converted to Business Email - Launching on 2nd February Moving from Personal Email to Business Email with the product now going live on 2nd February, 2015, here is how the migration timelines will be impacted. What happens to existing Personal Email Packages under more +

Happy Republic Day 26th January 2015 :: Holiday Notice

Dear Clients, The members of TechnoDG wish you a very Happy Republic Day of India, 26th January 2015. As India celebrates its 66th Republic Day come lets remember the golden heritage of our country and be proud to be a part of an ever shining India. This is for your kind information, that our office more +

Lion.dnsracks.com Linux Server is under reboot

Dear Clients, We have forced rebooted the Lion Linux Server as it was showing unresponsive. The server is currently running a file system check and is expected to be back online in next 60 - 120 Mins. Thanks for your patience, we regret any inconvenience caused due to this. more +

Very Important [Migration of bison.dnsracks.com Server] - Saturday 27 Dec 2014

Dear Sir/Madam,   We are seeing an issue with the primary hard drive of our Bison.dnsracks.com Linux server which started giving some file system errors and is beyond recovery hence we have scheduled its migration to new Server on upcoming Saturday Night. We will get back to you once its gets more +

Merry Christmas 2014 :: Holiday Notice

Dear Clients, All the members of team TechnoDG wish you and your family a very Happy Christmas and a Prosperous New Year 2015 ahead. As always this year too we were in a continuous process of providing the best solutions and services of the IT industry to enhance your experiences and interactions world more +

Scheduled Downtime for Windows Server "Goldfish.dnsracks.com" - Datacenter upgrade

Dear Clients, Server Name : Goldfish.DNSRACKS.COM Server Type : Windows Web Server Maintenance Window : 4 - 6 Hours Scheduled Time : Nov 23, 2014 - 11:30 AM - 4:00 PM IST (GMT 5.30 +) The following advisory is being sent to inform you of an upcoming maintenance on the our DC network. Impact: more +

Happy Diwali & Kalipuja 2014 : Holiday Notice

Dear Clients, Wishing you a very Happy Diwali and Kalipuja 2014. The TechnoDG team would be on DIWALI/KALIPUJA HOLIDAY on October 24, 2014. All the development, support, updates/enquiries and other correspondences will be be taken care off from 25th October 2014 onwards. Only emergency support for more +

Durgapuja Holidays 2014 :: Office will remain closed for 3 days

Dear Clients, Team TechnoDG wishes you a very happy and prosperous festive season. This is for your kind information, that our office will remain fully CLOSED for the Durgapuja Holidays on the following days. Hence, no activities related to support, sales, marketing, development, designing or updates more +

Important Announcement for Scorpio Server accounts: Shellshock' Bash Vulnerability discovered

Dear Cliients, Server: Scorpio.dnsracks.com The Cpanel Security team have found the two critical vulnerability in cPanel / WHM. This vulnerability allows an attacker to execute arbitrary shell commands any time a Bash shell executes with environmental variables supplied by the attacker. Kindly refer more +

Scorpio Linux Server Urgent Reboot

Dear Clients,  We are rebooting our Scorpio Linux Server, today at IST 04:10 PM (GMT +5:30) to update some urgent security patches and the server will be online within 30-45 minutes.  We regret this last minute schedule and hope that you'll understand the need of this urgent schedule. more +

Scheduled Downtime Alert : ICICI Payment Gateway

Dear Sir/Madam, This is to notify that there would be a scheduled downtime on ICICI Payment Gateway due to maintenance activities on the bank server. The downtime in transactions during the timings specified below on Sunday 07th September, 2014. Activity Start Time : 07th September, 2014 from 02:00 more +

15th August 2014 - Independence Day :: Holiday Notice

Dear Clients, As India celebrates 67 years of independence on this coming 15th August 2014, come lets rejuvenate and celebrate this most important occasion with pride, joy and fanfare. Let’s remember and salute the selfless sacrifices of the freedom fighters, honour them and look forward to a more +

[Very Important] Migration of RightMX Mail Server - Saturday 9 Aug 2014

Dear Client, This is to inform you that the Enterprise Mailing solution server shall be under migration on Saturday 9th August 2014. Please find further details below. Servers Impacted: RIGHTMX.DNSRACKS.NET Migration Date : Saturday 9th August 2014 Service Impacted : Mail Server Why the need of more +

New responsive website of TechnoDG.com

Dear Clients, It is our please to announce that, the mobile responsive version of the corporate website http://www.technodg.com is now launched for browsing. The website is designed to give you a pleasant feeling and ease to use features. The website is responsive in nature, hence you can browse the more +

Important Announcement: Migration of Linux Shared Hosting Servers

Dear Clients, TechnoDG is proud to announce that we have launched LINUX SSD DATABASE HOSTING SERVERS for our all Linux End Users and Reseller Hosting Plan. This new addition to our product catalogue will bring an increased performance and uptime for all our clients, and best of all, there will be no more +

New Cpanel/WebMail Password Policy [It will ask to you for new password] - Applicable on all Linux Shared Hosting Servers

Dear Clients, As part of our ongoing campaign against abuse and to ensure the security of our users web-hosting & email services, we are planning to impose a stricter password policy for email accounts hosted with us. As a result of this change, the system will no longer allow passwords of the type more +

Schedule Maintenance : RightMX (EnterpriseMail) Version Upgradation to 12.x

Dear Clients, The EnterpriseMail Server (RightMX.dnsracks.com) would be taken down for version upgradation. We anticipate a total downtime of approx 30 - 60 minutes. During this time we will upgrade the RightMX Version to 12.x. During this period you won't be able to use webmail / outlook / any more +